Louisa True Value Hardware

Category:	Home Improvement Store
Address:	401 E Main St, Louisa, VA 23093, USA
Phone:	+1 540-967-2827
Site:	louisatruevalue.com
Rating:	3.8
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–6PM 11AM–4PM

Location

Photos 11

Reviews 21

mzkman38

This may have been the worst experience Ive ever had....anywhere....ever! I waltzed around for about 40 minutes before I found some help, picking up the typicals; bird seed, sand paper, etc. I put two 18 foot pvc pieces in the cart, essentially turning my true value cart into a 1400s jousting arm...so I parked it right outside of rentals, where there was still no attendant. So I walked up front, stood in line for almost 20 minutes, and asked for some help at the rental desk. We get to rentals, enter deck stain Jerry fresh outta high school...still confounded by mans modern workings (ie: a face razor). He lines me up with a hand sander, but tells me they dont have a walk behind trencher (Ive seen it in there yall). Either way, lets go with the sander...photo of and a major credit card, "sure". They DID NOT accept my MasterCard as it was not "major"enough for them, something about being issued from the bank. At any rate, I get back to my cart to find that it had been moved and EVERY item in the GD thing had been returned to the shelves. So, shopping at true value...round 2. Never again!

Pine Forest

BEWARE: Dont use the rental department at the Louisa True Value hardware store. We rented a stump grinder that we found had a broken throttle control and dull teeth. My husband had to hold the throttle at the engine with one hand and operate the grinder with the other, a dangerous and awkward position. The dull teeth barely worked to shave some sawdust off a stump. We ended up wasting a whole day and $142 grinding LESS THAN ONE STUMP. When we complained after returning the grinder we were given the cold shoulder and ZERO CONSIDERATION. Not even a $5 store credit. This was our experience with True Value Louisa rental department.

Sabrina Jackson

We have had nothing but bad experiences since we purchased a lawn mower here that had to be serviced after only using it 4 times. It took 3 weeks to fix and still had the same issues. The store manager is SOOOO RUDE he hung up on us. We called back our phone calls were put on hold and sent to voice mail. Needless to say if you have to drive 40 to 50 miles to get good service from a good company do so. You wont get it here!!!!!

Thomas Bourne

Louisa Hardware is very helpful and supportive. They have donated things for the High school and the owners are very friendly and always willing to help. The few times that I have had problems, they have worked with me to fix it and even made special orders to get things I needed.

Brian Schwarting

This place always has what Im looking for . I shop down there it seems about once a week. The staff know where everything is in the store and they all seem very friendly and willing to help not like going to some of the big box hardware store where you can find anyone to help.

Just Peachy

I am writing this review only after having repeated bad experiences here, but only with the older black lady at the register. My friends and family have had the same experiences with her, so why is she still there? We are all done with this store because of her.

Mike Rigdon

Great place to find a wide range of products useful around the home. Most recently discovered that I could get my chainsaw sharpened quickly at a very reasonable price.

Melanie Pippin

Knowledgeable employees, who, after a few visits will know your name. A wide variety of items to offer and great quality merchandise anyone would be proud to own.

Glenn Ford

Besides being courteous and helpful they have everything you need any and every kind of project

Shane Lovelace

Cant live with out!!! We rented a jack hammer was right in right out, very helpful!!!

TheSetdahuk

the customer service is horrible they dont deserve 1 star

Chris H

We have a lake and now a decent hardware also! Nice store.

Joe and Bernice Keeton

People r polite and helpful. Good selection of products.

Reo Mackley

Theyre open late on Saturday and have a great inventory