Category: | Coffee Shop |
Address: | 5001 Holt Ave, Hampton, VA 23666, USA |
Phone: | +1 757-951-2300 |
Site: | starbucks.com |
Rating: | 3.8 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–8PM |
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Harold Haldren
I have been here several times and have rarely had a good experience. I kept going back because of its convenient location within Target, but I dont plan on going there again. The staff are often clueless and slow regarding making beverages. Ive had my drink order messed up on several occasions, and the napkins/creamer stand is often left unfilled. Also, they often dont know what items are on sale or how the sale works. Additionally, Ive seen them be rude to myself or other customers on several occasions. For example, I went here once when there was a sale for 50% off some drinks, ending at 5pm for regular customers and 6pm for members. I arrived a bit before 5pm and was the person next in line at 4:55pm. The cashier seemed to purposefully waste 5 minutes so she wouldnt have to sell me or anyone else in line drinks at half price (she wasnt making drink or anything like that either). When she finally tries to take my order, I order one of the half price drinks and she abruptly responds, "Its 5:01", without asking whether I was a Starbucks member. I then had to show her the ad where it mentions members are entitled to an extra hour with the sale price to which she doesnt say a word the rest of the transaction. I dont plan on going to this Starbucks again.
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Amanda Chavez
The only reason I didnt give one star is because my shaken green tea is usually good. I ordered an iced black eye, and even after the cashier asked how to make it, they just forgot about it. When I asked about it, the woman behind the counter rolled her eyes at me like I was bothering her because I wanted something I paid for. It still came out burnt and bad in general. Ive had multiple bad experiences with this Starbucks over the past few months, so Im finished with this store until they decide to hire a staff that respects their customer and know how to make a simple cup of damn coffee.
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Goldie Acosta
Regular coffee machine is broken. Its been broken over 4 days. How are you still without a new machine! I LOOK for Starbucks coffee every morning by my job. You would think that with such a big company they would have great customer service! N the lady had the nerve to tell me we only have espresso!!! If i wanted espresso I would of asked for it!!!! Youve def lost my every day business since Im taking my coffee orders else were!!!! No more Starbucks for me ever!!! Not even as a gift!!!!! Trash will be!!!!!
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Cat Kirchner
The usual Starbucks located inside a target location. The tables are usually clean and they dont seem to kind if you sit down with an outside snack. There is always a table covered in miscellaneous papers and stuff from the manager sitting down to work. You can use your Target Red Card to pick up your favorite sip!
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Christina Waters
Any real coffee people, save yourself the trouble. You can smell the burnt coffee before you even walk by. Worst thing is, they hire people that believe coffee cant be burnt and they laugh at you if you say something. Go brew a real cup, it costs $8 less.
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Joanne Tanner
Great employees and great service. Ive ordered ahead on my app as well and theyve consistently gotten my order perfect! Great outdoor seating as well. Pretty small inside so seating is a little limited at times, but overall, great experience.
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Stefan Hancock
Typical Starbucks experience here, just inside of a Target! Great, friendly customer service, and the barista I had was actually good at making my drink.
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Marc Miller
Used to stop in here daily until I moved to Poquoson. The staff was always a pleasure to deal with and the drinks were pretty spot on.
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Vanessa Woodward
Long line but thats to be expected at a Starbucks. Great service and I tried the new Coconut Milk Caramel Macchiato and soooooo good!
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Jim Nicol
No drive thru but fast service. Not large a Starbucks. More a grab and go type place than sit down and enjoy type place.
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John Vrooman
Be advised... cappuccino is 70% foam. Maybe it is supposed to have that ratio. Thats why I gave 3 stars instead of 1.
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James Lane
Clean and comfortable place to lounge but usually has a long line due to its placement in a local target.
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Steve Solomon
This location is always packed!!! I guess most Starbucks are but dont go if youre in a rush
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Daniel Angelillo
not a real starbucks. no discounts or points. they strugge making anything special
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Ben Cook
Always had good service, giving 4 stars because Ive almost always had to wait.
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S B
Very kind staff. But they dont staff it well and theres usually a wait.
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Claire Hernandez
Convinient location! Like the place and the staff are super professional
VA
vannablack757
Only place I could find a toilet seat lid cover in white.. Go figure!
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Kyra Benson
Drinks took forever to get, and were made wrong several times over.
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Rendy Rombot
Faster than the local starbucks on coliseum dr. Great service!
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Natalie Rodriguez
I like it here!! Great place and the atmosphere is really nice
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Marie Gipsy
Staff seemed like they didnt know anything not helpful at all.
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Lydia Ward
A great place!! They work really fast I barely have to wait
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Carey Cat
Always busy and messy but helpful and accommodating.
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Michael Fernandez
Line is usually low, coffee is good, service is good
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Anna STEVENSON
Easy to located and nice drink! Great atmosphere
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Mary Curtis
Manager was rude... havent stopped in since...
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Vanessa Street
Great coffee. Great place to read or talk.
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LaShone Gregory
Ive never actually visited this Starbucks.
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Melanie Palmer
I like this place!! Starbucks is the best
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Neal Powell
Always Loved Starbucks! Love this place!
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Trudy Lawrence
Cozy great coffee and hot chocolate.
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Joanne Massey
I love the place?! Good coffee!
DA
Dalevon Gallashaw
Nice place for food and internet
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Vivian Boone
It is the lovely time in here!
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Nikisha Melendez
Great service with smiles.
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STefan Tischma
It doesnt work until 11pm
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Judy Allmond
Found everything......
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Cindy Collier
Great place to study
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telisa moye
They close at 9
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Dhruv Patel
Good service
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Brennen Murphy
Good drinks.
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lois sparber
Great choices
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john f.
Great coffee
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Jesse G.
Coffee time