Category: | Coffee Shop |
Address: | 4433 George Washington Memorial Hwy, Yorktown, VA 23692, USA |
Phone: | +1 757-833-6842 |
Site: | starbucks.com |
Rating: | 4.5 |
Working: | 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9PM 5AM–9:30PM 5AM–9:30PM 6AM–9PM |
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Kara Allen
We love this Starbucks. It is our favorite from all the rest. Drive through is so convenient. Customer service is by far the best. For Jennifer below. To let ONE person ruin your whole experience and base your review for this Starbucks as a whole on her is a bit ridiculous. Try talking to her and telling her how you feel. You have no idea why she is being that way. Something tragic could have happened to her. People who work in service Industries are just that PEOPLE. Please keep that in mind the next time you have a bad day or something unimaginable happens to you and you dont flash a smile at someone.
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Jennifer Jellerson
I used to really enjoy coming here, but there is this one barista who makes my experience unpleasant every time and it is getting old. No smiles, no greeting, no thank you. It seems like my presence there is a bother for her to do her job. In a day where the dollar doesnt stretch like it used to, she should be grateful I choose to go there and give her store business. If Miss Attitude doesnt change, I will gladly go elsewhere. Tired of unfriendly service.
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Andrew Ball
Starbucks is pretty much the same wherever you go. That said, what makes this location exceptional is the customer service. They are quick to smile and everyone is very personable. The staff here is willing to go the extra mile for the customer. I just moved to the Yorktown area and I will be a regular at this location. This is one of the best customer service experiences I have ever had with any food/drink/coffee establishment.
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Aniana jimenez
I will give this Starbucks a 10 if I could, the customer service is excellent impeccable . The place is super clean and you smell THE COFFE, the restroom CLEAN and beautiful. A lot of the baristas know me well and know my name. Their are excellent baristas. There manager Kelly is super nice, Caleb, Mariah to mention some names are very friendly and professional at the same time!!!
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Marsha Burgess
This is my 2nd review, after staying away for what Id hoped were some much needed changes...unfortunately, the "change" is that now not only do they not make drinks certain ways, some staff dont know the difference between a latte and a cappucino, have basic math skills, and they are extraordinarily rude. Do yourself a favor: take the extra 10 minutes, and go to Jefferson Commons.
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Super Jewels
This is the best Starbucks I have found. I drive past the other one to come here. The two negative reviews are way off. They will make your drink anyway you ask and they know their drinks. The customer service is always top notch. They go above and beyond to make customers happy.
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Dottie Smith
The staff are always helpful and very friendly. Never had a bad moment at this location except once and that was due to another customer. She was rude and cut me in line at the drive thru but the clerk who knew of nothing that had happened in line made my day with their kindness.
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Internet Extra
I asked for cream and sugar on the side. There was a misunderstanding and I got cream in my cup and just sugar on the side. The girls at the window seemed a little confused at first but quickly fixed it w/out being mean or nasty. Will definitely come back.
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Michael Pouchot
some lady marsha said this place was bad, she couldnt be more wrong. I go to this starbucks every wednesday for a bible meeting with several other good friends. None of us have ever had a complaint! and the staff has always been incredible
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Samantha Norris
This Starbucks gives me life. I do not think I would have made it without them! They are all very kind and service is prompt. Caleb is always ready to offer up a suggestion if you want to try something new, too.
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Wildfire _64
If you are on your way to school or work or wherever you should stop by. Theyre supper fast and have something for everyone.
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Jessica Anderson
Went to this Starbucks for the first time and had amazing service! Staff very friendly
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scott riter
Always nice & know how to make all my drinks- and Im pretty particular!
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Philip Unsworth
Great staff & service, very friendly and always get my order correct!
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Gloria Gray
By far our favorite restaurant. Top notch in every way!!
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Meghan Cusce
Best Starbucks! Great Employees that go the extra mile!
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A Private User
I absolutely love this Starbucks super friendly staff!
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Lori Michaud
Best starbucks around!! The staff love their jobs!!
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Chuck Brady
This is a great Starbucks with drive-thru service.
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Hailey Warren
Fast drive through service and friendly employees
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Richard Gdovic
Always good service
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Matthew Weber
Good drive through!