GameStop

Category:	Video Game Store
Address:	135 Crooked Run Plaza, Front Royal, VA 22630, USA
Phone:	+1 540-631-3092
Site:	gamestop.com
Rating:	3.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM

Location

Photos 6

Reviews 11

Dorothy Stoffel

I wanted to make a purchase with my GameStop credit card for my sons birthday but I didnt have the physical card, I called the GameStop credit card 1800 number and they told me no problem ,just have the store call us from their phone and we would be happy to help you. The cashier Natsha Potoreiko said that she called her manager Neil Pendergast and he said they arent allowed to help me ,that I need the physical card. The customer service agent I had on the phone for game stop credit card said that is not true, they are in fact allowed to to call and get my credit card number for me to make the purchase. I put the agent on the phone with Natatsha then she continued to argue with him about store policy. The agent said he does not understand why they would not help me but that is not store policy , they are lying or severely misinformed.

Zachary Potter

The friendly service here is great and they were able to answer every question I threw at them. I needed a controller for a system I had and I decided to try a used controller because it was a few dollars cheaper and came with a one year replacement if I had any problems. Sadly the controller had a bad trigger so I had to take it back but they replaced it no problem and I got to keep my one year replacement warranty. But again the replacement I received had a faulty battery which isnt there fault but I had to take it back. I was able to exchange it for a brand new, unopened one but I lost my one yea but didnt have to pay anymore for a new one, but it was nice to have the friendly reps to help in that way.

Danielle Bockey

worst customer service ever all because I wanted a new Nintendo ds3 and he only had refurbished ones and cock an attitude because I wanted a new one and was telling me there is no difference. what happen to the customer is right and if I want to spend my money how I want to I can thank you. He could have just said we dont have any new but instead had to fight with me. i will be buying my things from a different company from now on.

Jonathan Smith

I have had problems with Gamestop before, but i have always had a great experience at this Gamestop. The employees have provided helpful suggestions and have always been pleasant. Thanks!

Jason Gordon

Guys in there are always very helpful and friendly. They are knowledgeable about almost all the games I have ever asked them about. Its one of the best Gamestop stores I have been in.

T. Myers

Helpful and knowledgeable staff eager to help answer questions and make recommendations. The employee required upsell for additional services was only moderate.

Ed Miller

some nerd climaxed all over my copy of halo reach

RONALD BURACKER

Very helpful and enjoys a good conversation

Tony Laing

Employees are knowledgeable and helpful.

Queen Elsa

Ughh to many nerds

Shirley Armel

It is. Awesome