NAPA Auto Parts - Fairfax Auto Parts Inc

Category:	Auto Parts Store
Address:	431 S Maple Ave, Falls Church, VA 22046, USA
Phone:	+1 703-534-1200
Site:	napaonline.com
Rating:	3.5
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–5PM 9AM–4PM

Location

Photos 7

Reviews 11

Michael Gent

Go some place else. The three guys working the counter yesterday could not have been any ruder if they tried. I walked in yesterday on a mission for a part. Three guys behind the counter, each one clearly engrossed in their computers. I stood there waiting for someone to look up or offer some help for several minutes, finally one asks "what you need?" After I tell him, he says, "its over there". I head over to where he pointed and after no luck, I look back for some help and now he is on the phone talking to his girlfriend. The other two guys never look up from their computers....out the door I go, and head straight to Auto Zone, way more helpful, and even a little friendly too!

Stacy Hennessey

I simply wanted to buy a battery and give them the core. From the moment I walked in they spewed anti government garbage about how batteries arent made in the US and then proceeded to try and sell me the highest price one...and wouldnt let me borrow a wrench to take out the core. It was shocking. I hope the person that dealt with me was the owner because he is certainly ruining the business.. Went down to Sears where they couldnt have been nicer....

Marsden Bigby

I will never spend a dime at this location again. They sold substandard parts and their employee, an individual named "Jim" responded with attitude and contempt, then hung up on me when I called to ask about the warranty. You are better off at an Auto zone. Stay far away. Poor parts, worse service.

David Evans

Go somewhere else. The guys in the shop are rude and condescending. I wanted to make a simple return of an item I had just purchased. I had my receipt, but they refused the return. He made me wait and was not communicative. This is an awful shop. Just go to Home Depot and buy what you need.

Patricia Linderman

I often come to this shop for very small items such as auto bulbs, and the employees are extremely friendly and helpful, even if Im only spending $1.50.

Brandon Peart

They were very helpful in getting me the hardware to install my license plates, free of charge.

Rishan Chaudhry

Quick, courteous and professional service. Not sure who helped the first guy who rated.

Mark Hunter

Friendly service. Employees are knowledgeable and helpful despite being so busy.

Donovan Harper

Otis is the best very honest not a sales man more of a friendly business man.

George Zoto

Very traditional and well run store.

Brian Fergus

Good