Free Bridge Auto Sales

Category:	Used Car Dealer
Address:	1400 Richmond Rd, Charlottesville, VA 22911, USA
Phone:	+1 434-296-0006
Site:	everybodyrides.com
Rating:	3.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM Closed

Location

Photos 12

Reviews 14

A Private User

Not happy with them at all! I got a car from them back in February 2011. Customer Service seemed great at the time so I was pleased, but now I realize that their customer service is to make up for the junk they are selling you! The first month I was suppose to be driving my car and enjoying it, it was in the shop while I am making payments for it and driving a crappy loaner. The solution was an easy one but they seemed to make it drawn out and difficult and finally used my solution as the last resort. Which fixed the problem right away. Now its been 4 months and the car has gone to literally crap. Making horrible noises when starting and while driving. I call them and it will be 3 weeks before it can be looked at and to top it off, it will cost me. Which I find that is not fair to me at all. Its been 4 months with barely 3 months I have actually had it, and now I am afraid to drive it bc Im afraid the car with blow up or something. I have asked to speak with the owner, that will never happen. Every one I have spoke with has had problems with their vehicle when the first got it, and has to take it back on several occasions, but after a short period of time there is nothing they will do unless you put out some money! Not to happy right now, tempted to drop it off and tell them to keep the piece of crap and they will not be receiving anymore money from me....

Chelsea Payton-Newsome

Well first our car was towed because my husband was in the hospital and our payment was two days late and which they towed our car but the worst part is when I went back to pick it up I looked in the center console and the person who drove the car away which is illegal because they are supposed to tow it especially considering you bring a tow truck but the female drive the car away and there was only her and the tow truck driver that had access to the car before I came back and got it an hour later and in that time someone had stole a controlled substance that was in the center console! F&S Financial that handles the car payments are incredibly rude, unprofessional, cannot carry on an adult conversation because 2 of the 4 women only use slang, and not to mention their INTERESTS RATES ARE SKY HIGH!! Salesmen are very nice but very persuasive.

Chelsea Ortiz

so im in love with the car i bought but just a few months later the AC went out. I wasnt upset at first because I understand its a used vehicle and it was a small problem compared to ones ive had in the past... I called Free Bridge expecting to to get a rental while my vehicle was getting fixed but they couldnt accommodate me even after I explained that I had a two years old and that was my ONLY vehicle. Its the beginning of July (VERY HOT)! Management didnt care what so ever. I pay just about $165 every two weeks for my vehicle. Management had TERRIBLE customer service. Thank god for the guys working upfront and the one lady at service! they helped me to get my vehicle in right away & gave me a rental. I really appropriated there customer service and sympathy toward my son & I. THREE STARS for the guys upfront! thanks

Brittney A

Excellent customer service, Ive purchased two vehicles from here. Finance company upstairs is great to work with, typically willing to work with you. (especially Stephanie!) The sales team down stairs were patient with me as I looked at alllll the cars. And for the people saying its more expensive, yes obviously when going to a buy here pay here place...youre going to pay more! if you dont want to pay more, fix your credit and get a loan from a bank. Glad there is an option like Freebridge where I can get a vehicle with out putting $3,000 down!

Jason Hartzog

Decided to check out the inventory at Free Bridge Auto while looking for a car for our teen. Ultimately, I admit we did not purchase a car through Free Bridge (got one through family), but that was not due to their lack of trying to work with and please the customer!! Staff worked above and beyond to try and work out a deal for us. Their friendliness and straight up honesty about their autos was very refreshing compared to other used car dealerships in the area.

Templar Rising

That star is being sarcastic. The owner is a rude, grimy man. I wouldnt tell my worst enemy to buy ANYTHING from that man. And, evidently, he has a problem with women....the way he talked to me, and the tone of his voice, I felt like he wouldnt have a problem with slapping me and enjoy it. So sad that the world has people like him in it

A Private User

If you have bad marks on your credit they can help you get you financ ed.I would recomend this place. I had trouble with my car but they helped me get it fixed with no problems, all and all they are used cars. They also worked with me when I fell behind on my payments. They helped me get caught back up.

Tracy Fornes

After several years of my family dealing with Free Bridge Auto Sales, I can honestly say that EVERYTHING about Free Bridge Auto Sales is Awesome! They are very honest and willing to work with people and that is priceless in my opinion!

robert arthurs

I got a truck here and have not had it for 2 months before the 30 day tags run out I but 500.00 in it not counting the tow no I putting more dam money it it u guys will ever get me too buy there again

Garika Williams

They were very nice when I came in to get a car but the price you pay with them youre better off checking with CARMAX! They work with you and ship to a CARMAX near you.

Mike Brown

They have good service and reasonable and I will work with you bad credit no credit you will ride

Bonnie Labarge

Entire sales staff and management are great people and helpful in every way!

leroy carter

They will work with you if you work with simple and easy

TheAlleyeseeing

Great customer support...