Category: | Cell Phone Store |
Address: | 43330 Junction Plaza #162, Ashburn, VA 20147, USA |
Phone: | +1 703-729-7760 |
Site: | att.com |
Rating: | 4.8 |
Working: | 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10:30AM–7:30PM 10AM–6PM 11AM–3PM |
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H Disney
I went into the store for a couple of questions and Darrell answered them and so much more. Darrell even saved me money by changing my plan to what would work better for me. I was dreading going to the store because I find the plans to be confusing and the pressure annoying. I was pleasantly surprised at how simple Darrell made everything. He was so patient with my continued questions and I didnt feel pressured at all. I ended up upgrading my phone, adding a line, and getting two tablets. All of that and my new bill ended up only slightly more than I had previously been paying. I absolutely recommend going to this store for your wireless needs.
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Pam Quinn
Darrel provided excellent service in helping me transfer my old phones information to my new phone. He also did an excellent job in helping us set up our Direct TV and our Digital Life accounts. He went above and beyond to make sure we received the best possible deal with our bundle package (phones, TV, and security). We needed to save money and his expert knowledge enabled us to get the most for our money. He is an excellent manager and we will be sure to shop at the Ashburn store for our AT&T needs. Sincerely, Pam Quinn
VA
vanessa donyina
Their customer service is very bad.not good.they talk to custo&trs very badly.and also if you ask them to do something for you,they rudely tell you to go to another at&t store to do it. I visited their south riding and Ashburn store and carolyn and alex told me rudely that I should go somewhere.I dont know who hired carolyn.she is something else and doesnt have no respect for her clients. I would not recommend these two stores. If you need something, dont waste your time at these stores.go to a coperate store.
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Tatum Adam
Darrell & Jennifer helped us so much this Sunday to transfer our service from Verizon to AT&T! We got new phones, a ton of credits for new accessories, and they helped with it all. Thanks so much for everything! You guys are awesome.
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kimberly herring
I came in just to activate my phone and Leroy told me about Direct TV and how much I could save. He took his time and made sure all my needs were met, great store I recommend this store to anyone who has att.
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Lawrence Theriot
Gary was amazingly generous with his time and expertise. Staff were great too. Everyone shared practical knowledge while frankly admitting what they did not know. Highly recommended.
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Joe Mullee
Ive worked with Gary for over ten years. Hes very attentive, very knowlegable, and easy to deal with. Just as important he looks to save me money on my service. I recommend him highly.
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Jason Gould
We spent 2 hours at this store - Darrell and Thomas ROCK! They were thorough, and very patient. We are so glad we found this little store tucked away right in Ashburn Farm!
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Kerrie Price
Gary and his team are the best. They dont try to sell you all of the things you Dont need. Go see him you wont be disappointed. They definitely put the customer 1st.
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Miranda Yocom
Associates Darrell and Thomas were extremely helpful setting up my phone, they deserve a raise because they work SO hard and did an EXCELLENT job!
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Cellular Visions
This location is open. It was closed for a remodel but we are back in action. Great staff and customer service. Definitely the store to visit.
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Dana Kathan
Got a free IPhone 6s when I added a new line! Great BOGO going on, I love these guys as much as I love my free phone!
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maryanne moghalu
ROY / JENNIFER WERE FANTASTIC. VERY PATIENT AND EVEN WAITED FOR ME AFTER CLOSING TIME TO PICK UP MY PHONE. AWESOME!
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Roland B
Alex and Gary serviced our upgrades professionally as well as super friendly - we have nothing but praise for them!
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George M
Were able to resolve issues with order. Staff very knowledgeable, friendly very helpful.
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Gina M. Tufano
Ive been following Leslie Smith for years - she is simply the best AT&T rep out there!
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mark koci
awesome service, Darrell is the best 10/10 would come again!
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Shyam Sainani
Great folks. Great Service.