OfficeMax

Category:	Office Supply Store
Address:	7037 Plaza Center Dr, West Jordan, UT 84084, USA
Phone:	+1 801-280-0073
Site:	officedepot.com
Rating:	3.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 11AM–6PM

Location

Photos 12

Reviews 16

A Private User

I am a very tall person, so I have gone to Office Depot, Staples, and finally Office Max to find chairs. They all have "Big and Tall" chairs, but they mostly seem to cater to "big" rather than "tall", until I went to office max. They have this chair that is made by Serta (the mattress company) that is absolutely wonderful for my 65" frame, and I can say definitively: IF YOU ARE TALL, COME CHECK OUT THIS CHAIR. Anyway, the chair sells for $300 dollars at the store. I went home to see if I could find it cheaper online and found an online retailer that had it on sale for $220. I printed off that sites page for the chair and brought it to the manager: He sold the chair to me for $220. I got the chair instantly, and with no shipping costs! I would give 4 stars simply because I think its silly that they charge that much in the first place, and would have gouged me for it, but that can be expected pretty much anywhere and is therefore irrelevant to this review. Excellent staff too, they seem to be grateful to have earned my business.

Erin Veenendaal

Absolutely unbelievable lack of time and consideration. Mid job as I was standing there, Steve who was the "printing supervisor" was reminded over his ear piece by his manager that he had to clock out at 4 pm. With 15 minutes before 4, Steve was able to complete half of what I needed and have been trying to get done over there since yesterday. Once the clock struck 4, Steve literally stopped mid job as I was standing there and clocked out. He did a fist pump and said "Yes! This never happens" I asked "whos going to finish the job?" He mentioned "Trevor". Well Trevor never acknowledged the fact. And he was working on another customers cutting order which by watching was going to take all night. I walked over and expressed my dissatisfaction with the manager. The level of customer service is appalling. As a business owner, I find it absurd and unacceptable to just leave your customer in this manner. I dont have time for this. Rest assured I will take my money and business elsewhere.

Alicia Kruger

My husband order business cards online around 11 AM and was told that they would be done by 7 PM. He was supposed to receive notification when the it was ready. He never received any notification so we stopped by to check and he was informed that they hadnt even started working on them because their machine that cuts the cards was broken. At no point during the 8 hours they had the order did they think to notify my husband so that he could pick a different location to pick up at. He finally got the cards but it took a manager to come help because the girl that was working in the print center didnt seem to know what she was doing. They also dont look super great because they are hand cut. We definitely wont be using their services again. On a side note I would not recommend using their restrooms. They definitely havent been cleaned in awhile

A Private User

Great location, very happy A++++. Earlier this week my printer went out on me so I went to officemax to replace it out. I was greeted by a very friendly gentleman, Luke, I believe his name was. He took me right over to the printer aisle and helped me pick out a suitable replacement. He was honest and extremely helpful, as he even calculated the ink cost for a few printers to show me the recurring cost to run my machine. I felt happy to have received such wonderful service and I will return. Than you. -Ashley S.

rainy cs

Kira, the Customer service supervisor is a bit much. I went in to order a stamp and she was trying to help an employee. But she was very shirt, and a little to direct. I can say as an employee I would have walked out by the way she was speaking to young man. They was another employee at the register speaking to her through the ear piece and she was quite rude to her as well. Probably will not return to this store again. I felt very bad for the 2 working with her.

aries waters

Dont leave anything for U P S pickup here they dont scan it or give you any U P S tracking # Not legitThey tel you "just leave it on the counter there "So I did,now I owe centurylink $100. for a missing modem.There is no way to track it because, at least in May when I left it there for pickup,They didnt scan it or anything so that it could be tracked Thanks officemax.If you have something for U P S pickup get a tracking number!!!!!

Cathy Wright

Sending overnight FedEx envelope before noon on Saturday , staff failed to tell us that it would not be picked up until Monday at 4:00 pm. Staff was not trained on FedEx procedures. I had to assist them on who to bill, show them where envelopes were located. I should have listened to my gut and driven to FedEx main to send my important documents. Lesson learned.

A Private User

Great customer service. On 10/10/11 I had "Bryant" helping me. He went out of his way on a special school project I needed help with. He took more time than I would have to make sure it came out perfect. While helping me he was assisting 3 other customers-multi tasking, and I was very impressed. Thank You Bryant-Maria

Vinh Lu

Theyre pretty dead most of the time, which is why its confusing that whenever I need assistance, theres never anyone around. They have a lot of things, but not things normal people want, however they did have the toner I needed when others didnt. But seriously, the sales people need to acknowledge the customers.

Andrew Walker

Bought a scanner from here once, it was out of stock and a member of staff spent a whole half hour searching for the one we needed. Finally found 3 at a warehouse in the Midwest and ordered it. 5 stars on effort of the staff to find what we needed rather than trying to find us a substitute.

Dellany Anderson

Mid print job they decided to tell me they couldnt bind my paper because they laminated the front and back... why did you just laminate it if you cant bind it, the least they could have done was warn me they cant bind it if they laminate it. Soooo frustrating. They are slow and unorganized

Russell Bryson

Was told my laptop was an easy fix sincethe upgrade i did ruined it. Was told 3 days. Was not even being worked on by day 3 customer service was horrible from day one should have saw that as a sign went return to this location dont recommend anyone to use this store. Waste of my time.

Travis Wilson

Went to their print center to get some name badges printed and laminated, and the guys who helped me were very friendly and spent about 15 minutes just making sure that the badges were cut just perfectly. Excellent customer serivce.

Leslie Thackeray

Wanted to laminate a music book cover so it would last longer. Easy job (in my opinion) but they messed it up. Job done wrong, I didnt have to pay, but now my book is ruined. Wont come back. Ps, bathrooms were dirty.

Logan Call

Very unorganized and not friendly staff. Only had one cashier open and a line of people with a group of employees sitting near by talking and laughing. Very unprofessional.

Luis Garcia

They did exactly what I needed!! I went to FedEx and they said they "couldnt" do it. Came here, and it worked!!! Thank you