Walgreens

Category:	Drug Store
Address:	12623 S Redwood Rd, Riverton, UT 84065, USA
Phone:	+1 801-254-4916
Site:	walgreens.com
Rating:	2.2
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM

Location

Photos 14

Reviews 16

Jen Lindholm

HORRIBLE! Said they would transfer my prescriptions - took 2 in person attempts and one phone call. Went to pick up at New location and was told Walgreens shows I already picked up from them, which never happened. I called and talked to a nasty b**** who said she was the pharmacist. I tried to explain what was going on and she wouldnt stop interrupting me asking me questions and answering them HERSELF before I could. I asked her to stop talking and listen to me PLEASE. After I explained the situation, she said "Are you done talking now? Are you going to stop talking and listen to me now? Hear what I have to say. Youve talked enough." She proceeded to put me on hold and by the time she came back - about 5 minutes - the new location spoke to someone else there and got it taken care of. I confirmed she was the wench I was just speaking to and told her she should NEVER that kind of tone and speak to customer the way she spoke to me. She then had the nerve to tell me I shouldnt speak to her the way I did. EXCUSE ME? I then told her what I thought of her and hung up. NOT THE FIRST TIME IVE HAD PROBLEMS WITH THE PHARMACY STAFF THAT HAS NO CUSTOMER SERVICE SKILLS WHATSOEVER.

Robb Mccraley

We had our doctor send the prescription into Walgreens for our mother who is visiting from another country and has no insurance. The Pharmacist told us it would cost $700.00 for a thirty day supply and with the Walgreens discount we could get it for $500.00. Since we couldnt afford this, we wired money to Columbia so the life saving medicine could be sent express mail back to the states. Our mom started to show signs that the lack of medicine was starting to affect her so we called around to other pharmacies to see if we could just pay for a 10 day supply until the meds come in. Turns out that the real cost of the refill is only $27.00!!!! When we confronted the original pharmacist about this instead of a simple apology, all we got were excuses and his justification for being inept at his job, and trying to blame the doctors prescription. Never once would he responsibilty for his horrible customer service. We are sending in this review to hopefully prevent this lack of professionalism from affecting someone elses health.

Alyson Cusick

Terrible customer service. I called to have my prescription filled and they told me it would be 45 min to an hour which seemed long but I waited the full hour. I showed up and they hadnt even started filling the prescription. So I had to wait in the store with a crying baby while they filled the prescription which takes longer then I expected. It was the slowest and most unhelpful experience Ive had with a pharmacy. I usually go to smiths but thought Id try this one because of the location but it wasnt worth it. Smiths pharmacy is a million times more helpful, convenient and friendly. Will never use this pharmacy again.

Jason Guss

Absolutely awful. I had been released from the emergency room late at night and had a short time to get the medication which I was directed to start immediately. The entire pharmacy staff was lazy and short. They were more interested in closing then helping me. There was absolutely zero effort put in to helping me. They literally spent more time complaint than they did filling my prescription. I will never return.

Benjamin Martin

Pharmacy tech unwilling to communicate properly with insurance company. Minimal effort to trouble shoot problems. I recommend management deal with this issue. As a health care provider I will be recommending against using this pharmacy in the future.

Nate Hardy

By far the slowest pharmacy I have ever been too! Every time I use this pharmacy I have problems and they have messed up so many times causing problems with my insurance and all kinds of issues that no one should have to deal with.

Evan Johnson

Not sure why this has a 1 star rating. Ive picked up my prescriptions here for a few years and never had a single problem. Wish they were 24 hours like the one on 7th East, but these guys do a fine job.

Beau Bringhurst

I use Walgreens for all my prescriptions. The new pharmacist is incredibly rude for no reason. He didnt ask for my ID either. I would give 0 stars if it was an option.

Kyle Rutledge

Nicest photo center I have used and when my test prints didnt turn out right they only charged me for one. The employees were very helpful and nice people

Rhett Wilson

The staff have always been friendly except for the pharmacy. The pharmacy staff is ually friendly but theres been some bad service in the past.

Toree Douglas

Ive used this location any time I needed medition or to refill a prescription. They super nice and it never takes too long.

Mackenzie Godfrey

I am frequently at this location picking up prescriptions, and the new pharmacist is very rude

Amber Detoles

Terrible customer service and do not know how to use their own pharmacy database.

Michael Forbush

The customer service at one point in time was really bad but is getting better.

chelsea carson

The new pharmacist is incredibly rude. Definitely changing pharmacies.