Category: | Hardware Store |
Address: | 1759 Skyline Pkwy, Ogden, UT 84405, USA |
Phone: | +1 801-475-5188 |
Site: | southforkhw.com |
Rating: | 5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM Closed |
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Kayelani Huff
A store employee assisted me in selecting a spool I needed for my edger. When I got home, I discovered it was the wrong product. I returned to the store a couple of weeks later to exchange the product. I did not have my receipt. Anna refused to exchange the product w/o a receipt. Store policy, she said. I explained that I didnt want my money back, just an exchange. She suggested that people steal and they also take products back to stores that never sold it in the first place. No amount of reasoning with her made a difference. She was argumentative and determined to be right. She said that although she was breaking a store rule, she would refund my money or exchange my purchase if I could show her the bank draw from my debit card account. So Anna chooses which store rule she breaks. It was a $4.17 product. She argued with me in front of at least 6 customers. Ive made many many purchases at this store without incident. But I will not purchase one more thing from South Fork Hardware.
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Jodi Petersen
Great experience. Quick to get in and out and they have everything I need. Very helpful people.
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A Private User
I LOVE love love this store! Great service and selection!
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A Private User
Talk about a breath of fresh air! What an awesome store!
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E.L Neilson
couldnt have asked for faster keys and cheap only 2.99
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tracy montgomery
Awesome customer service. Very convenient.