Clyde Hardware Co Inc

Category:	Hardware Store
Address:	4808 N 15th St, Phoenix, AZ 85014, USA
Phone:	+1 602-264-2106
Site:	clydehardware.com
Rating:	4
Working:	9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM 9AM–4PM Closed Closed

Location

Photos 2

Reviews 9

Rick Wiley

Phone call after recommendation: " I need to find door hardware to fit (parameters A, B, C....) Oh yes, we can help you, but it is advisable you make an appointment. OK make me an appointment...." I described my exact needs down to the sixteenth of an inch. I was told "Oh yes, we can find you exactly what you need." My wife and I drove nearly 30 miles for this "appointment". what did we get? We got to stand at the front counter while our "expert" pulled put the same catalogs you can find at Lowes, Home Depot, and on line. Then we were told, for all practical purposes, "we cant replace what you want replaced, you will have to modify..." This is what I pointed out when I was told to make an appointment with the "Expert"! Further, our "Expert" was so busy telling a contractor how much he owed and had to pay for before he could get his material and how "Mr. X" (wont discuss names here) has been looking for him to tell him how much he owes that she couldnt keep track of our conversation! I am sure this contractor really wanted me to know his financial business! This had to be the most unprofessional business dealing I have had experienced/witnessed! They could call me tomorrow and tell me they have exactly what I need and I would not buy a lollipop from these people! Having dealt with contractors and suppliers for nearly 45 years, this was definitely the most worthless unprofessional group of people I have ever encountered!

Thomas Gessner

Beautiful Showroom, very nice people..Helped me through selections, walked us around, great attitude. However, they have not followed through for us not at any level. No return calls, no quote almost a month later and two visit. I cant get them to sell me something, super odd. Biggest complaint is the limit hours of operation. They do not really tailor to consumer direct. Update 9/10 : Michael at Clydes Hardware ended up helping me to complete a purchase and he has been very helpful. The the wait time on the order turned out to be over 60 days. No one called me when all my products arrived, I just happened to stop in.

A Private User

Not only do they always help me find what I need for any project, Ive shared many a good laugh, recipe, restaurant suggestion and parenting tip with Cynthia, Tim, Randy and all of the great staff there. Wether its matching a 1960s builder grade hinge or stocking up on the basics I know I can always count on Clydes.

David R

Very poor customer services. They transferred my phone call to another department with out asking or telling me they were going to do so. This company does not cater to the retail market with operating hours of 9-4 M-F. Last I checked the rest of the working population works 8-5. Ill take my money elsewhere.

Elizabeth Hosley

Awesome staff!! They are so helpful when you have to make choices on cabinet hardware. I changed my selection a few times, but finally got it done. They have the best selection around!

A Private User

These guys have always treated me right and helped me out - and Im just a po dunk guy working on a weekend project. Great selection and expertise.

Summer Hae

Awesome staff great products specialty store. A must for home remodeling

Andrew Clark

So helpful and nice. Really beautiful show room

Mark McKay APHS

Nice selection of hard to find parts.