Category: | Clothing Store |
Address: | 1136 Fort Union Blvd, Midvale, UT 84047, USA |
Phone: | +1 801-255-9096 |
Site: | rossstores.com |
Rating: | 3.8 |
Working: | 9AM–11:30PM 9AM–11:30PM 9AM–11:30PM 9AM–11:30PM 9AM–11:30PM 9AM–11:30PM 10:30AM–10PM |
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Chantell Sophia
The younger associates and acting manager dont have an iota of what customer service is. I asked for a discount on a $5 item as it was dirty. The associate was rude about it as was the acting manager who in turn, had an attitude, giving a 5% off discount and stating that the $0.30 discount was not refundable. Pathetic. When purchasing items from a store, they should be in perfect condition and in my case the toy was dirty. It is more than reasonable to offer a 10 if not 20% discount, I got 5. There was no consideration to that fact. I am not sure why they acted irritated to the suggestion of a discount, but at this point it is unreasonable for me to continue to shop at this particular store. I would pay more for professionalism than the product, or rather, clothes I use to get here. I went to TJ Maxx around the corner after leaving these rude individuals, and bought 2 pairs of pants that I absolutely adored. My interaction with their employees was minimal to none, however that was so much better than the negative, disapproving associates at this Ross Store. Ross associates seem to hate their job.
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Alex Soto
Worst experience ever. Seriously never seen such chaos at any retail store in my life. Store was basically empty and lines got long because they literally had one cashier. People were waiting in return line with no one behind returns counter for what seemed like an eternity. No one was shopping everyone was waiting. Cashier called for returns person twice with no luck. Never had to wait so long with only 2 people in front of me in my life. Finally after what seemed like at least 45 minutes the manager walks up and finally starts taking returns. I wasnt making a return I was purchasing. Pure chaos... You dropped the ball Ross. Its ok though, Ill probably be back. smh
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Trevor Morgan
Kind of hit and miss on the discounts and the products they have available. Found a 100 foot garden hose half off at a hardware store nearby that was almost the same type of garden hose they had here. But also found some rock salt, dog treats and garden clippers that were cheaper. There is usually a wait at the checkout lane, so be prepared to stand for a while when youre getting ready to leave. They do try and keep the merchandise somewhat organized. Cant help it though if the customers mess things up constantly.
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Shelby Fielden
I left all my purchases and walked out because the line to check out was wrapped all the way through the ropes and almost all the way to the back of the store. There were carts everywhere and the store was torn apart. I dont think it was the fault of the staff, as there was only 2 of them working the front. They need some help. Extremely under staffed. Schedule more workers so your poor employees arent drowning.
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Giovani Irra
I came to purchase an outfit here, unfortunately every rack got the sizes mixed up, then I the time of check out there was over 15 people waiting in line with only one cashier, 10 minutes after the cashier called for help the manager came with the worst attitude ever! She has rude making this visit extremely unpleasant. NEVER COMING BACK TO THIS STORE!
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Tamara Kartz
Ross has good prices and some nice product, if you can find things. Sizes mixed together, many shelves looked messy, unorganized and empty. This location didnt seem to have a lot to offer and it needs some TLC so its more neat and organized. Then more people will want to come to your store. I dont like walking into a train wreck.
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The Radon King
This Ross is the Boss ! Yeah its good !! Tj Maxx doesnt come close to Ross prices. If your gonna be a maxxanista you might as well go to jcpenneys or Montgomery Ward. Sometimes those complaining are the deep rooted problem that deserves a taste of their own medicine.
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Enda Theline
When someone steals your credit card, they go shopping here, and Ross seems to make them welcome. Outdated surveillance that is completely useless for investigators. Credit theft rings know they are safe at Ross!
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Ryan Bianchi
Security rudely stopped me at the door and told me I couldnt bring my drink in the store and recommended I leave it unattended in the window sill in the front of the store. Sounds like a good way to get drugged.
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Patricia Andraca
Precios mucho mas accesibles y mejor q Tjmax mejor ropa,accesorios,decoración, etc
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Merril Longmore
Came in to return some wedding gifts. The customer service return lady was awesome she went above and beyond to help us return our gifts. The store was in good order and well be back to use our gift card.
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john dobson
Bought a pair of wireless headphones that were defective. The next day when I attempt to return them they tell me I cant receive cash since they were opened and can only exchange.
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Evan Arnold
Cant say anything bad about Ross. Everyone knows your getting random clothes at discounted prices that are generally reasonable. Also find good home furnishings there as well.
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Heydi Amairani Noyola Ortega
Pq esta rica la comida de cristina y maria es deliciosa me encanta
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Ashley Stringer
Excellent for me and my husband but my sons (age7) size is always empty in clothes and shoes apparently Ive got the same problem with my newborn son as well
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Emma Rademacher
its compiney police to close the fitting rooms 1/2 hour before they close but this one does not do that and there are other thing that they dont do
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Renea Tadersun
Costumer service is amazing! The girls who work her are so lovely, and its seems like they really love their job.
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Bangini
Waited in line for 30 minutes. Only one register open on a Saturday? Dont waste your time coming here
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Desyree Olvera
The associates are rude and the manager didnt even seem to care. I will not be shopping here again.
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Eva Lietz
Was good. The employees I come in contact with were pleasant. The store was basically clean.
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Siera Turpin
Inexpesive mostly cute clothing. Only thing I dont like is it sometimes looks a bit messy
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Austin Stokes
You need to hire more cashiers. 1 on a Saturday afternoon is just irresponsible.
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Ricardo Gonzalez
Clean and organized store but checkout always seems to take at least 15 minutes.
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Donovan Raaum
Hit or miss. I have had more hits then I misses. Its a big store.
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Heidi Blanke
Great variety. Clean store. Found everything I wanted and more.
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Tea Greda
horrible, poor customer service!! mainly at the fitting room.
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Aaron Pugh
Great prices, not always as clean and organized as it should
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patricia rebonato
Great selection, always organized, big lines for check out.
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Brenda Terry
Not a great selection of items and VERY slow checkout
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Alli Parkinson
Very clean. Good selection and friendly employees.
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Max Bradley Adams
Clothes are pretty cheap in every sense of the word
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J.L. Clemente
A bit unorganized and hit or miss merchandise.
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Rebekah Blas
Ugly and nasty never coming here again
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Joshua Brereton
I always find great stuff at this Ross!
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Brad Montierth
Hit or miss depending on when you go.
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joe guerrero
had what I needed at a good price
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Kelly Clough
Great clothing for a good deal!
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Yunjun Jung
Inexpensive but limited items
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ellacantart
Super nice and helpful staff
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Luis Trillo
Excelent customer services
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Helaman Herrera
Great selection
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Guillermo Ciocca
Dress for less
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Emma Jacobs
Stock isnt gr8
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Kate Loveless
Good store
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Esaú SAlfaro
Nice!!