A Bridal Center

Category:	Bridal Shop
Address:	35 W Main St, Lehi, UT 84043, USA
Phone:	+1 801-768-9624
Site:	abridalcenter.com
Rating:	4
Working:	10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed

Location

Photos 40

Reviews 6

Abby Wakamatsu

Where do I start.... We dropped off my fiances suit pants to be shorten and hemmed along with my wedding dress that just needed a bustle and another simple alteration done, we dropped them off at the end of June and had a fitting in the middle of July. They told us that everything would be ready by then and we would be able to take the dress and pants that day. Middle of July comes around and we go to our fitting and they havent even touched my fiances pants and just barely started working on my dress. That moment I knew things were going to go down hill. They then make another fitting appointment and told us that for sure everything will be done by July 26th. We go in today and my dress is done and fit great but... they lost my fiances pants. How they got lost blows my mind, but the fact that they didnt even try looking for them while we were in the store made me more mad. So my fiance gave them his number and told them to call him when they find them and we left. Well he calls me saying that his suit jacket isnt at his place either, so I call the Bridal store and let them know that his whole suit is there and missing and they tell me that they found it stashed back in a corner. WOW. Great way to make a customer feel valued. So they hurried and fixed his pants that should have been fixed a couple weeks a go and had him come pick them up. Dont get me wrong, they have beautiful dresses, but dont have them alter. Take it to some place else where they wont forget things or do things last minute.

Alyssa Taylor

My wedding dress is beautiful. 2 stars because they were VERY unhelpful. The the girl who helped me when I first picked the dress didnt help me get in and out of the dresses. I would struggle to get it on and then have to wait for her to come back (she was just standing around chatting with her coworker) and zip me up. Later they called me about a fitting appointment and I found out they hadnt even done the simple alterations and when I expressed my annoyance, the girl on the phone tried to chew me out as if their failure was my fault. The owner got on the phone and was very nice, though. Eventually I finally got the dress fitted (which was done very very well), and an alteration around the waist with a belt was made. I had my sister pick it up and when I looked at it, I discovered that in switching out the belt they had massacred the pleating at the waist and it was all droopy and no longer connected in the front!!! They also hadnt been gentle so some of the lace appliques had threads pulled out. Im EXTREMELY disappointed with this as I have bridal pictures in two days. Im planning to take it back tomorrow and have them fix it and hopefully refund me for alterations. Ill update later on how that goes, but so far it has been a terrible experience with incompetent and unprofessional people and I wouldnt recommend this place to anyone! Stay far far away!

Katie J

I had been searching for months for the perfect wedding dress to no avail. I even tried designer wedding dresses on in London, stunning designer wedding dress that were perfect - but sadly, not the price. When I got home, I scoured the internet looking for a similar wedding dress that was a better price, including visiting with some local custom dress designers. Still no luck. I finally was able to find a Sottero Midgley dress that was practically perfect and at a much better price, but I was unable to find a retailer that carried a sample that I could try on. The ONLY store that had the dress in the state was Bridal Center. Emily helped me the entire time and she was beyond kind, responsive, professional and knowledgable. When I finally tried my dress on, I knew it was "The One" and they had come to my rescue! My dress order came within the time quoted, was the perfect size, and the alterations were spectacularly done and within a great time period. Emily was pregnant while I was her customer and she wanted to ensure she helped me from beginning to end and got my alterations done efficiently and well before my bridals or my wedding. I cannot say enough wonderful things about Bridal Center! They helped make me one happy bride.

High Adventure

I have gone to A Bridal Center for all my daughters prom dresses and then just three years ago I got my own wedding dress there. Now one of my daughters is getting married so of course this is where we decided to go. She could have got her dress for cheaper but we went here anyway because we trusted the store and knew the alterations would be perfect. We were quoted $250 - $350 for the alterations and were told that if the dress had to be taken in at all or anything additional it would be covered in that quote. We were also told that the dress would be ready on Dec.12. My daughter went to her fitting on Dec. 12 and the dress was not ready. Then she went back on Dec. 14 and the dress still was not ready. Today my daughter had her bridals scheduled at 1:00pm and she still did not have her dress. She ended up having to meet the owner on the side of the freeway without ever having a final fitting. Then she gets to her bridals, tries the dress on and her garments still show after paying $350 for the build up! My daughter is devastated! I dont know what has happened to this shop and I am not one to complain or ever post reviews online, but this has been such a horrible experience.

A Private User

Took my bridesmaid dress into the store in the middle of March to get it altered. I was told they would have it finished by the beginning of April before their busy season. We called when they said it would be done and they told us that because April is so busy it wont be done till the first week of May. I call the beginning of May and they told me to schedule an appointment to come in and get the dress and it would be done by then (Thursday). Right before I was supposed to pick it up on a Thursday, they call me and tell me it wont be done until Friday. I go in on Friday and they arent finished with the dress, they just wanted me to try the dress on. It wont be finished until the following week which happens to be a few days before the wedding. (The wedding is in the middle of May so I gave them plenty of time to get it done) I am just really bugged that they keep telling me it will be finished a certain day and they kept pushing it back. If I would have known this was going to happen, I wouldnt have taken my dress to this place. There are so many other places that can do a better job in a shorter amount of time.

Brianna Barlow

I had such an amazing experience with the people here. I was a bit worried at first with how small and old the building looked (in comparison to the other dress shops Id been to), but wow the customer service and the gorgeous dresses totally made up for that!! They were so sweet, genuine, cared about everything I wanted, and were so willing to do whatever alterations I wanted for an affordable price. They were so nice to hurry and finish everything in one day for me so I wouldnt have to make the long drive back there another time! They were great to just talk to as well! Aaaand they had my dream dress I couldnt find anywhere else I looked!! I just have so many good things to say about the quality of the service here. I highly recommend this place (it was worth the hour drive!!) and will definitely be going back with my sister and daughters one day! For wedding and prom dresses! Thank you Bridal Center staff for everything!!