At Home
| Category: | Home Goods Store |
| Address: | 190 500 W, Bountiful, UT 84010, USA |
| Phone: | +1 385-399-2929 |
| Site: | athome.com |
| Rating: | 4 |
| Working: | 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–10PM 9AM–9PM |
Location
Photos 100
Reviews 39
CA
Carolyn Gunnuscio
Absolutely horrible customer service. While we were in the store, I signed up for their email to get a 15% off coupon. I was in the store for an hour, but no email came. When we were checking out, I asked if they could give me the 15% off anyway, and the cashier very rudely told me "no". When I asked to speak to a manager, she again said "we dont call managers to deal with things like this". I paid over 160 dollars for my things and left. I got the coupon literally as I was pulling into my driveway. So the next day, I took the coupon and my receipt back to the store and asked if they would refund me 15%. The cashier (a different girl this time) again very rudely told me no, there was no way to do that. I asked if I brought the things in if I could return them and then pay for them with the coupon. She said no, because I had taken the tags off. I again asked to speak to a manager and she rudely said "No, she will tell you the same thing. Its just 15%, you should just use it next time". I will never go to this store again (which is their loss, I am an interior decorator). What kind of place refuses to honor coupons and refuses to call up a manager when asked? They should learn a thing or two about customer service.
JE
Jessica Hale
This place is a joke! Aside from spending ten minutes looking at the store map to find what I needed in such a big place, the customer service was ridiculous. I found some curtain panels and a curtain rod I liked, but didnt see the size I needed. I went to the register, panels in hand, to ask if they had them in the longer size. The employee couldnt be bothered to greet me, and when I asked about the panels she flatly said "Theres absolutely no way for me to tell you that." Uh, what? I said I thought that was strange and asked if there was another area I could look in, if we could call another location, look in the back, etc., but she said "Our computer system doesnt tell us anything about inventory. Theres no way for me to check. Whatever you see is what we have." How do you run a business this way? If your computer system doesnt say anything about inventory, why am I paying for any of your products? I should just walk out of the store with them. Obviously I wont be going back.
AA
Aaron Allsop
Good home decor for the price. I mean if you want a really nice looking home you wouldnt go here but you would also probably hire an interior designer who would then buy everything for you and then send a bill to your accountant who is going to pay for it and tell you how much it was, but you would tell him you dont want to hear about it right now because you are getting sushi with your long lost daughter. If that isnt you and you dont want to spend a lot of money then youd like this place.
SM
Smoothy315
They have a lot of product. Its even overwhelming at first and tons of candles! These were the great things about the place but its not perfect. Customer service was good but with limited staff. A lot of the product is somewhat poor quality and overpriced. Most things look and smell like they were imported at least the furniture does, and if you buy anything that has a sticker make sure you have plenty of alcohol at home cause it will take that and a miracle to get all of the adhesive off.
AN
Andrea mecham
Customer service is not good! My husband spent $350 on a patio table and surprised me with it last night, my husband didnt know I had a 10% off on my phone so I took receipt in today to get about $35 back and they wouldnt do it! I called the Sandy store to see what they would say and they said "sure just bring in receipt, not a problem". This just tells me the Bountiful store seems lazy and that they dont value their customers.
NA
Natalie johnson
The selection is huge, although the employees are a bit sparse. I found many items for my home, many of which were on sale. Its clean and organized- not like shopping at a discount store such as TJMaxx or Home Goods that always feel chaotic and messy.
LI
Lise Welch
They have some great stuff, but I cant bring myself to use this store. Its like walking through a warehouse. Theres too much to look at and I feel dwarfed by the amount of stuff. Maybe others love this type of experience, but I cant handle it.
JO
John Hopkins
An amazing amount of stuff for home decor. It is like Costco (maybe bigger) for home decor. Most of it is middle to low quality, but in most instances, that is ok as most of it doesnt need to hold up to much wear and tear.
RI
Rita Boyer
many fun things to browse through. Everything from lamps, artwork, bathroom products, kitchen goods , dish and glassware, childrens ware bedding.......everything it takes to pull together a nice home.
JO
Joshua Cambra
Staff is limited, but the prices are great and the selection is awesome! You could spend an hour here and barely scratch the surface. Or you can sit on the furniture while your wife walks around!
ME
Melissa Manning
I could spend all my days here! This place has everything you need and everything you didnt know you needed. Great prices and good sales.
SA
Sabrina Hodges
Great variety of products to choose from at a great location . Things can be pricey sometimes but they so have great sales and coupons.
DO
Doug Ingram
Expensive and pretentious with a warehouse feel that is cold and uninspiring. Remarkably little stock for such a large footprint.
MA
mark midgley
it seems like they are likely to have an item that would interest you, but prices that discourage any impulse purchase.
DA
Daryn Peck
Good selection of home decor. Prices are decent, but if you sign up for their email list, you can get coupons.
KR
KristinandBret Wynder
A little overwhelming because they have so much stuff, but you can pretty much find whatever you need!
ED
Eddy Prcic
This place basically says it all. It is a huge store that has everything to suit you for your home.
ST
Stuart Roskelley
Really crappy imported furniture - you can get the same stuff for 1/3 the price on Amazon
NI
Nicole Parker
Could get lost in there for hours! So many fun items to look at :) Fair prices also.
LU
Luke Embley
Its a clean store with plenty to shop for. They have tons of stuff. I love it.
KA
Kaye Adamson
You can get lost. Tons to chose from. Awesome place. Need more employees.
MA
Maison Wickel
The way they stack things scratches the furniture, retarded if you ask me
SH
Shelby Prest
New store. Employees are always really friendly. Love going here to shop
ME
Melody Lee
My new home, seriously didnt know you could have so much fun in a store!
SA
Sara Raines
Great customer service on returns/exchanges and a large inventory.
CH
chris isakson
Great prices and decor. Wonderful place for home design ideas
JO
Joshua Clarke
Huge selection. Fair prices. Can be a bit overwhelming.
DA
Daron Nay
Its like Costco but for home stuff. So much selection.
KE
ken isaac
Huge selection of home and garden merchandise.
P
P Lopez
So many beautiful things. "Love this store "
AM
Amy Herrera
The decir there is so cheap and beautiful
JO
Jose Sin
This place has it all at decent prices
TA
Taylor McReynolds
everything home related. everything
BM
BMASTER11402
Great stuff found at this store
CA
Carole Gubler
Didnt find what I was looking for
CH
Chris Baxter
Lots of cool home products.
DO
Dominique Johnson
So many things for the home
JU
Julie Romero
Lots of decorating items
KE
Kevin Holt
My wifes favorite store.
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