Category: | Optometrist |
Address: | 6704 Sterling Ridge Dr D, The Woodlands, TX 77382, USA |
Phone: | +1 281-465-8300 |
Site: | lifetimeeyecareassociates.com |
Rating: | 3.7 |
Working: | 9AM–6PM 10AM–7PM 9AM–6PM 10AM–7PM 9AM–6PM 9AM–2PM Closed |
EC
Ecc Orr
I got a wrong prescription, too! I would never recommend this place. Once you have an issue or question about anything, they rip out the welcome mat and their smiles turn to sullen frowns. Their prices for exams, retinal imaging, frames, and glasses are very high. Ultimately, I had to go elsewhere and have my prescription rechecked and fixed. Again. I then had to get my glasses redone at The Woodlands Costco (where the prices were so incredibly affordable, the frame selection was super - or you can bring your own, and the quality of the lenses and customer service were amazing in comparison). Lifetime Eyecare Associates also has "restocking fees," but I was not made aware of them beforehand. Also, their paperwork asks you for your social security number. Dont give it out, just ask your insurance company about that. Ignore their sales pitch for blue light lenses, too. You can just buy screens for your devices or check your device settings. Many readers, including Kindle, already have a "Blue Shade" setting that you can turn on and off. Ive never left a review before, much less a one-star review, but I hope this is helpful to someone. And thank you to all the prior one-star reviewers who took the time to write about their similar experiences on here and on Yelp to help others. I only wish Id read these earlier. God bless.
SA
Sara B
My four year old had her first experience with an eye doctor at the College Park location of Lifetime Eyecare Associates. Dr Ferreira and JJ were both amazing. We had a great experience. Both ladies were very kind and patient. Dr Ferreira took an exceptional amount of time with my daughter and she was very thorough when explaining the condition and helped me to understand how my daughter is seeing with uncorrected vision. Dr Ferreira was very knowledgeable in tailoring the examination and care to the pediatric population. I cannot say enough about how great these ladies were, how comfortable they made us feel and how incredibly patient they were with us. I would recommend Dr Ferreira over and over. She is awesome and Im so happy we found her!
DO
Dori Hill
I will not be going back to this office. Dr. Claudio Lagunas was pushy and rude after I decided not to order daily contacts (after a week trial) and instead order the monthly contacts I previously wore. I felt pressured to try the daily contacts, which is why I tired the trials. During my first appointment he said I could go back to my monthly contacts if I chose to, after trying the dailies, but then changed his tune after I decided to do so. It was very rude that a doctor would act frustrated and surprised at a patients decision regarding contacts.
XK
xk8all
Wrong prescription. After spending on lenses that makes a square screen into a parallelogram, wanted to charge more for a new prescription because one month was past after their 3 months policy. Enough to spend based on their wrong prescription to keep spending based on their total lack of customer service and customer satisfaction non-sense.
CA
Carel Du Toit
Top notch service received by qualified, knowledgeable and friendly staff until they got my money, then the superb service fell rock-bottom flat. I have been waiting 18 days now (and still counting) for my glasses to arrive.
WE
Wendy Byrum
Excellent visit! Staff very pleasant & professional, would highly recommend the practice. They also have a tremendous selection of eyewear! Definitely worthy of 5 stars!
JA
Jake Adkins
A little bit of a wait to be seen for my appointment, Nice place, nice people. Not the best selection of glasses but OK. The building has very bad cell reception
LY
Lynn Chebetar
The doctors and staff are very nice, professional and caring. Great office environment. I take my teen there and we have both only had wonderful experiences.
CH
Chris Malinowski
This practice has great personal service. They really take the time to explain things to you. It is a pleasure going to get my eyes checked!!!
AL
Alex Jimenez
Staff is super nice!! They were super fast and friendly, Doctors are very informative, and patient.