Category: | Eye Care Center |
Address: | 20920 Kuykendahl Rd, Spring, TX 77379, USA |
Phone: | +1 281-353-3937 |
Site: | visionproeyecare.com |
Rating: | 4.6 |
Working: | Closed 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–2PM Closed |
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Michael P. Bostic
Horrible experience here. While eating with my family at Chic-fil-a I rubbed my eye and accidentally folded my contact lense into the corner of my eye. It was very painful and I couldnt straighten it out in the restroom. I found Vision Pro next to us on Google maps and decided to walk over there for help. When I walked in I told the nice girl behind the counter what happened and asked if I could purchase some contact solution and borrow a mirror to straighten it out. She began to help me when another employee (Casey) told her I needed to check in first. She got my name & number and handed me a clipboard to fill out a 2 page form. When I again explained that I was in pain and just needed a mirror and solution, Casey rather rudely comes up and tells me "if you are in pain you have to see the doctor." Starting to get frustrated at this point I asked again to borrow a mirror and buy some solution. The kind girl at the counter brought me a bottle of solution and gave me a mirror. I was finally able to get my contact out, cleaned, and back in my eye. When finished I asked how much for the bottle of solution, Casey rudely jumped in again and told her that it was a sample that they use for customers and not for sale. I asked if I could buy a bottle of solution that was for sale, but apparently they dont sell contact solution in this contact / glasses store. (Sreiously??!!) The nice girl behind the counter handled things well. This Casey guy did not. I was looking for a new optometrist closer to home and on the walk over had considered this to be my new place. After this experience it will not be Vision Pro. One bad apple CAN spoil the whole barrel.
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Martin Paoli
I visited Dr. Proskes Vision Pro a few days ago after great referrals from my parents and family friends. It was my first eye check in years! It was very easy to get an appointment. They even followed up with reminder call. The day of the appointment, I was greeted by the Dr. Proskes assistance with a big smile. She was super friendly. After a several eye tests, Dr. Proske did some extra checks on me, then he walked me through every test result and told me what everything meant. He also took the time to answer all of my questions and concerns. Personally, I always feel like doctors try to rush you out to get the next patient in. This was NOT the case with Dr. Proske. I did not feel rushed at all! In fact, I cannot stress this enough: everyone was super friendly and patient! I feel that I got a bang for my buck. 100% recommendable. Great service, plus you will be supporting local business!
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Rob Smith
I went to Vision Pro for a second opinion on some vision issues I was having that came on suddenly. Casey did a good job of squeezing me in on short notice, and Dr. Proske was very thorough in his analysis and diagnosis. The first doc I saw wanted to write me a new vision script for what Dr. Proske diagnosed as Central Serous Chorioretinopathy. A new script would have been a complete waste, concluded Dr. Proske. They then referred me to a retina specialist, and Casey pulled some strings to get me in quickly as that office is often booked months out. Dr. Proskes diagnosis was confirmed, and now Im on the road to recovery. Thanks to Dr. Proske, Casey, and all the staff at VisionPro! Youre our new family vision care provider!
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Anthony Sortino
I have been going to Dr. Proske for about 8 years now. He has great staff and all the latest equipment. My eyeglass prescriptions are for the progressive lenses (no-line bifocals) and they must be done perfectly or else they make you feel dizzy. Needless to say, they are always done perfectly. Dr. Proske is very thorough and I feel like the screenings I get at his office are completely reliable. No worries about eye health as long as I am seeing him once a year. His staff is always very professional as well and the optician in his office is one of the best I have ever dealt with. If you want to see well and keep your eyes healthy, by all means see Dr. Proske.
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Nancy Yarbrough
I moved to Spring in fall of 2013 and was in search for an Optometrist. A friend referred me to Dr. Paul Proske and I have been a patient of his since that time. His staff is very professional and friendly both on the phone and in person. They are always helpful and provided an excellent level of service. Dr. Proske is both knowledgeable and thorough. He was the first person to properly diagnose and help treat a dry eye condition that had bothered me for many years.Because of my positive experience with his practice, my entire family have now become his patients.
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Kristie Lee
Office and staff really nice. Doctor was quick and concise-quickest exam Ive ever had! Plus my contacts are clear and no blurriness. I usually have to go back several times to get everything corrected for my astigmatism or prescription--but not with this doctor-perfect first time! Also liked that I could watch netflix while waiting for my hubby to have his exam. The staff was able to get my insurance taken care of before we arrived and were very knowledgeable.
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Alejandro De La Pena Jr.
Just got here, 1st time. Doctor seems friendly, but both receptionists were bad mouthing previous clients, a lot! Casey is awesome and so is the Dr., even the young receptionist/assistant, but it was a big turn off to hear them bad mouthing patients. The professional staff made up for it. Definitely going back.
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Claudia Thompson
Dr. Proske and his staff did a great job as always. I go every year for my annual exam and now my entire family goes. The selection of glass frames is outstanding and they help you understand your insurance and how it will best benefit your needs. I highly recommend Vision Pro.
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amber d
Great staff and great office. I have chosen this location two years in a row for myself and my children. I will continue to use this office for my eye care in the future. Very good doctor and staff. Great selection on frames as well.
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Julie Matus
Everyone there at the office is helpful and makes me feel important. Staff is friendly and explains what they are doing when tests are performed. Love the location, since it is near us and that Dr. Proske is a local guy too! Julie
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Beth Phillips
Our family has been going to Dr. Proske for years. The whole office is professional and thorough and they truly care about their patients. I have recommended Dr. Proske to many friends and family members.
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Holly Brock
Dr. Proske has a nice office with helpful and knowledgeable staff. He always answers any questions I have and I leave feeling good about my eyes for another year.
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Shawna Living
Casey is awesome! He makes sure that all of our needs are taken care of and communicates with the doctor on our behalf. Our family love Dr. Proske and his team!
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Sinead DeGraaf
Highly recommend Dr Proske and staff. Professional, high quality and really friendly. The variety of glasses were great too. Delighted with our experience.
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Christy Shell
Dr. Proske and his staff always make me feel welcome. They do an outstanding job of taking care of my vision needs.