Sprint Store

Category:	Cell Phone Store
Address:	21460 Kuykendahl Rd #220, Spring, TX 77379, USA
Phone:	+1 832-610-2183
Site:	dealer.sprint.com
Rating:	3.3
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 12–6PM

Location

Photos 9

Reviews 18

Pierre Perry

This has to be the most incompetent sprint store out there. Actually this is not a true Sprint store and you should avoid like the plague. First I had been a sprint customer for years before leaving and going to Verizon. I decided to give them another chance as they were cheap and I figure the service couldnt be that bad. After one day of service, I figured that wasnt the case. I immediately returned my phones to Sprint the NEXT day and was told everything was taken care of. I started getting bill notices and went into this store on three separate occasions and was told this was taken care of. Today, I got a notice that sprint had placed a collection account on my credit report for $649 when they acknowledge on multiple occasions that all their devices had been returned. Do not go this location or any sprint location for that matter.

Patrick Nelson

This store was awful... I am reluctant to leave one star.. I had every intention of switching from AT&T when I walked into the store. I asked basic questions and none were answered. The young man helping me was incompetent. If I were the manager I would fire the staff, not even the slightest sarcasm in that statement. They are unfit to present to any customer as Sprint professionals. Comical in a sense. I cannot see that store surviving long. I asked the young man what the different rates were and he literally picked up a sign and handed it to me then said, "this is them.." Please, do not waste your time. I know Sprint is a good company but this store is a poor example.

Tino Martinez

It sucks that the reviewers feel the way they do. I had a great experience at this sprint. Not only were the employees friendly, they made sure everything worked well with my purchases. When I bought my phone, i was offered a case and they took the time to take the case out of the pakaging to make sure it fit! It made me feel like i was taken care of!

Kelly Plaza

We received very good service when my husband and I went to replace our current Sprint phones. Im sure that it helps when we went there were no other customers. The sales person that helped us was knowledgeable, offered information on current promotions, and looked up information about our account for us so we could upgrade our phones.

Iris Velasquez

At first I was doubting the customer service at this location by looking at the reviews. But I took the risk (because it was the nearest store) and it turned out GREAT. I was greeted by everyone. They were friendly and very helpful. I had my phone activated and all of my questions answered. I would definitely recommend this location.

Alyssa Mitchell

Amazing staff, I had some issues with my phone and they completely handed it in the most professional way possible. While I was in there they even looked at my bill and found I wasnt using enough data to justify having unlimited and saved me $40 a month and thats saving $40 while adding a tablet and mobile hotspot.

Adam Rhodes

Great customer service! I was immediately greeted when I came in the door by two people and my billing issue was resolved with 10 minutes!

Glen Leavy

Always friendly and helpful. Not the most experienced staff but they have the skills and resources to get the answers you need.

Tayler Mooney

The Sales Consultant named Manny is awesome! He was very patient with assisting me with my new phone. Great customer service!

Sara Thomas

Great store! New store manager was super helpful and was able to answer all of my questions. Definitely my store from now on.

Gretza Barriga

I was helped by Moiz and this young guy is GREAT! Very patient and solved my problem with my IPhone and IPad.

Noel Mercer

Chris was extremely helpful! Could easily answer questions that gave other Sprint stores difficulty.