Category: | Computer Repair Service |
Address: | 25602 I-45 #110a, Spring, TX 77386, USA |
Phone: | +1 281-362-7490 |
Site: | neoboxcomputers.com |
Rating: | 4.9 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–4PM Closed |
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Jason V
These guys are phenomenal. My interaction with them lasted about 1 minute but it left quite an impression. I brought in the wifi card from my HP Envy 15 laptop which had been a POS from day one (never connects for more than 5 minutes at a time). Handed it to the fellow behind the counter (bearded dude, I think he might be the owner) and asked him if he might have a replacement for it in stock. He goes into the back for about 20 seconds and comes back out with another used one from the same family but different model. Says "here you can have this one, weve got lots of these laying around". I was in shock. Thanked him profusely and left. Now here I sit transmitting this review over functional wifi, for the first time in the three years Ive owned this laptop. I believe Ill be sending these dudes some pizza come Monday.
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Adam Taylor
I bought a custom gaming PC a couple weeks ago from here and everything about it was perfect. Ross was the clerk that helped me place the order and I loved how he didnt try to upsell everything and "put me in a house I cant afford". He was extremely knowledgeable and kind. It was also a very quick turnaround. I placed the order on a Monday morning in the store that included the PC, monitor, keyboard, speaks, mouse and headset and got a call Wednesday late afternoon that it was ready to be picked up. For a custom PC, thats extremely quick. Their prices are about the same as anywhere else youre going to go but this place has the customer service not only at purchase but a phone call at any time and theyll help.
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BIG JESSE
These guys are great! I built my poor excuse of a computer in 2012, out of mismatched parts, its amazing it even worked for 5 years. Finally it keeled over and died, I tried reviving it, I am in school for computers but even Dr. Frankenstein wouldnt be able to bring this monster back to life. Luckily Neobox is just around the corner from my apartments, I dropped it off, and in less than 1 weeks time, I had it back, with a Ryzen 7 1700x processor in it, 16 GB of RAM and a mother board with 6 SATA ports and 8 USB 3.0 ports!!! I love my computer!!! They hooked me up! I will be taking my computer back in July to add a 1080 video card and maybe an M.2 PCIe! Thanks Neobox!
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RC Hobbies Spring
I have a 5 year old laptop with all of my important business on it. It has worked flawlessly since new. Then last Wednesday morning.....Pictures, files, everything GONE!!!!!! Neobox has helped me in the past and we need to support local business so I took them my computer. I received a call and was told the problem and that they were optimistic about its recovery. I picked it up, the bill was just over a 100 bucks, I got back to the office and started my computer to find it was just as it was before the problem. They installed a new hard drive and were able to get everything from the damaged drive. as if nothing had happened. I am greatfull!!!
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Sutton Sappington
I use my computer for work and Neobox takes very good care of me. I can call and ask questions and always get their undivided attention. I feel their prices are very reasonable and the staff are all knowledgeable and if they dont know the answer they dont hesitate to tell you and then research to find the answer. I have had such good experiences with them that I have recommended them to all of my co-workers as well since we all depend on our personal computers to do our jobs
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Barry Amos
Knowledgeable and honest staff. Took my desktop in for Windows 8.1 operating system failure/instability. They gave me an estimate range of $30 to $130 depending of course on wide range of possibilities. Picked it up today and was charged $20 due to correction of corrupted operating system file. They could have said anything and I would not know the difference. You cant get anything looked at let alone fixed for $20 these days.
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Ryan R.
Great shop, called rhino custom computers to see how much a power supply plus installation would cost and rhino estimated over 99 dollars, went to neobox and they charged 39 for the power supply and 10 for installation, and the guy with the beard had it installed in under 2 hours. If I could use one word to describe the experience I got from this shop it would be "SUPERB!"
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Ben Daniels
Wow, Im absolutely amazed at the customer service and the quickness of the process. I took my PC in to get set up and put together and they did it and it looks absolutely wonderful! And for a great price too!
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Josh Guisinger
This place is awesome. They helped me through figuring out what parts I wanted for my first build and help me build once I got then all in. Couldnt be happier with the level of service this place provides.
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Muhammad A. Hammad
The technicians were very helpful and the sales guy was very honest and did not try to oversell me. He told me what I needed to know and found me the best deal on parts.
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Carolyn Lemons
My daughters computer is running better than it did even brand new! Chris did an excellent job! Highly recommend!
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Jason Hatcher
I deliver for them once in a while. The guy with the beard can probably help you with anything you need.
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starship two
Top notch computer repair shop and decent prices, i highly recommend them!
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Sharon Pierson
Neobox has saved my hide more than once. They are Wonderful!
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Chris Cambron
Knowledgeable & friendly staff plus great service.
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Eric Christiansen
Knowledgeable staff with great customer service