Max Auto Sales, Inc.

Category:	Used Car Dealer
Address:	121 Sherwood Dr, San Antonio, TX 78201, USA
Phone:	+1 210-732-7629
Site:	maxautocenter.com
Rating:	3.3
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed

Location

Photos 70

Reviews 26

Roxanna Soto

SO, 2 years after I purchased my vehicle, the unfortunate time came that I had to use my GAP Insurance, which I purchased though them with their in-house financing... Come to find out, they NEVER submitted the paperwork! Seriously....?! 2 years! What the hell is going on there? Sounds iffy if you ask me! Ill tell you one thing... Anna, the "manager", Never has a clue whats going on, and doesnt know how to return phone calls. She is just not the right person for this job from the way my situation was handled. Eddie, the finance manager, is a liar. I dont understand how you say you can DEFINITELY help someone out and then DO THE COMPLETE OPPOSITE. What pricks... There are some good people that work there like the reception ladies,and Patsy, who was more help than anyone. She was the one who had to repeatedly remind Anna to call me back. Thanks Patsy! Overall, I am glad that I am no longer associated with them but if you DO have them as a leinholder, I suggest you make sure your GAP paperwork is submitted!!

Mary Etter

I wish there were Negative star ratings! This dealership is a rip off. I traded a vehicle in to them when purchasing a vehicle from them over a year and a half ago. Not only did they NOT place the vehicle out of my name and into their fleet. They also, when they sold it NOT transfer the title over to the New Owners. I Found this out when the vehicle was abandoned in Laredo and the Police Department there has it Towed., and then notified me. Prior to that I traded the car I purchased from Max Auto. The bank where I got the loan for my new vehicle paid off the full amount of the loan. Max Auto was made aware of this. I even placed a call to them reminding them NOT to draw on my account. And after all this they STILL drew from my account causing me to go into an over Draft. All Future Buyers BE AWARE of the headaches you will face.

A Private User

BEFORE SIGNING CONTRACT ASK IF YOU HAVE A GRACE PERIOD. ASK IF THEY DEFER PAYMENTS. ASK IF THEY MAKE PAYMENT ARRANGEMENTS. IF YES ASK THEM TO PUT IT IN WRITING. I HAD A VEHICLE AND THEY SAID I NEEDED TO MAKE THE PAYMENT THE DAY OF AND GRACE PERIODS WERE FOR EMERGENCIES NOT TO BE USED ON A MONTHLY BASIS. I ASKED TO DEFER A PAYMENT BECAUSE VEHICLE BROKE DOWN THEY DENIED ME STATING THEIR COMPANY DOESNT DO THAT. THIS COMPANY IS OUT TO GET YOUR MONEY AND TRY TO GET YOUR VEHICLE BACK SO THEY CAN RESALE. I WILL NOT REFER TO ANYONE!!!

Elizde Barrera

Exclente atencion y servicio, su personal muy amables y atentos, nuestra familia esta muy satisfecha con el servicio que nos brindaron para adquirir nuestro vehiculo. gracias por las facilidades que nos brindaron sin duda ampliamente recomendados!!!

Mary Sanchez

It has been a year since I bought my 2014 jeep Cherokee from Max Auto Sales and when I went trade it in for a new car I found out that my jeep is valued at around 11,000.00 but my payoff is like 21,000.00 so Im paying twice the amount of what the jeep is worth. So they are wayyyy over charging what the value of a car really is in the Kelly blue book .

A Private User

HORRIBLE!!!! The first "salesman" I got a call from cut me off in the middle of our conversation..."ay" ...not "hey" .."ay ill call u back" and hung up! never called back! so I called "max" and told him what went on and he acted the same way. Its like they were paying me to purchase a car. HORRIBLE SERVICE!!!

Lynette De Vaughn-Baker

The "guaranteed financing" is not true. They say that everyone drives away with a vehicle but its just not true. Communication is an issue, as two different things are told about one subject. I dont mind helping small businesses by referring people, but Ill never send anyone here.

Mirna Mtz Trevino

My family and I purchased a 2011 Toyota Tacoma with low low miles. I am very happy with Max Auto Sales and their customer service is ecceptional. This is my second vehicle with them and I know they will be the dealership we buy cars for generations and generations!

Celeste Garcia-Villarreal

I just bought a 2013 Kia Sorento from Max Auto after shopping around at 3 other dealerships in town. Nick and Diego earned my business by providing the best customer service and professionalism. I drove away in the perfect car and an amazing car sales experience!

A Private User

1 star if any. There customer service needs improvement, personnel staff need to take some kind of business management classes. Lack of respect for there customers. I will not or would recommend anyone to this dealership.

Jordan Morales

If i could put 1 star I would does not care to rip you off knly had vehicle for 1 week and repossed it. Took my 3500 dollars.. They seem nice but it all changes after you sign those papers look out for guy and guy jr

Marta Flores

They have good vehicles but the staff was somewhat unorganized. They always promised to call you back but never did. Communication between financing and the sales person also seemed to be lacking.

Tristan cura

The best place to buy a car they help u get in to the car of your dreams eiddie the finance manager does everything in his power to help you get into a car

Alex Marin

EVERYTHING WAS EXCELLENT RECOMEND EVEN IF YOU HAVE BAD CREDIT THEY PUT US IN A CAR THAT WE WANTED A++++++++ Dont be Discouraged Give Them a Chance

Corwin Ayers

How to play solid recommend to anyone the cars are semi decent but if you have the money hold on to it until you have enough.

Lucy Arambula

You never get a call back from the office stuff and when they repo your car they even get stuff from your car... NEVER AGAIN

Cris Shelton

The people were friendly. No pressure at all. The worked a deal with my budget and my family left happy. Thanks Alehandro

Carlos Salinas

Great place to buy a car!! Come by and meet our staff with an experience you will absolutly love. Come by and see Carlos.

marnajo cupones

If you need to buy a car you know were to stop. He have a lot of inventory to choose from