Kay Jewelers

Reviews 3

AS

ASHLEY M

first off i dont understand why people are saying workers at this store are pleasant as every time ive been in they seem annoyed im there... this last visit is it for me... i brought in my ring and necklace for inspection and the girl BrOKE MY CHAIN cleaning it and gave me attitude after... ummm YOU BROKE IT!!! seriously? then she gave me a chain 2 inches shorter... i dont want a shorter chain i want my original length... then was annoyed again i asked for the same length.... after all this she had the AUDACITY to tell me i had a 100 dollar certificate if id like to buy something basically... are you fing kidding me?!?! had she not been rude i was actually going to buy something for a graduation present but i be damned if youre getting commission off me after how you treated me... i purchased from james avery instead... then when my husband went to pick up, and his name was listed on the slip btw, they gave him a hard time about picking it up... this is the only kays ive ever had problems and every visit is a frustration.... and two days after picking up my chain its broke AGAIN!!! ive worm this chain daily for 6 months no issue until that woman broke it.... im done with this kays and will be going to baybrook from now on

GE

Georgia Nobles

Sophia And Madiah was wonderful!!! They greeted me with a smile and was very friendly and answered all of my questions!! Thank you guys so much! Outstanding Customer Services !! 5 stars

ED

Eddie NYC

Spoke with Zain the store manager, very informative and helpful, took her time to explain diamond grades and quality.