Category: | Pawn Shop |
Address: | 2121 W Nolana Ave, McAllen, TX 78501, USA |
Phone: | +1 956-630-6044 |
Site: | stores.ezpawn.com |
Rating: | 1.7 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 12–6PM |
BE
Beau Gamble
I went in to pay my loan off on laptop. I opened my laptop and the screen looked cracked in the left and right upper corner. I told manager about the damages. Manager said they would have it fixed. Its been almost 2 weeks and still without laptop and no repairs have been done. I complained to managers. Managers didnt know anything. I told them I have been waiting and I called on last Monday. I was told they got the new screen in and all they had to do is send it out to be replaced. I came in today the 7th of April 2017 and no repairs were done. Manager said she would look for a place to do the repairs. I suggested to send it to Best Buy Geek Squad where I bought it. Geek Squad is trust worthy and have good reputation. She said she would ask her Area Manager on Monday the 10th. I am to call her then to find out about where my laptop will be sent to be repaired and when I will get it back. This is very aggravating and disappointing. I expected a good level of care for storage of my laptop and to receive it undamaged. I expect them to have good responsibility and repair my laptop in a decent amount of time but was disappointed because I am still waiting for them to have it repaired. I will write another comment to fill in people of the outcome. I hope its good. I have been going to EZ Pawn for 9yrs.
PI
Pittsburgh Hero
I would give zero stars but its not an option theres favoritism and if your not part of there "FAV 5" then dont expect good prices or anything they gave me faces and I asked for 5 dollar extra on an item I wanted to pawn and they just said no with no expression I recommend you go somewhere else maybe with better customer service and somewhere with fair prices also I hope they know that I will never EVER be coming back to do business with them.
WE
weallhavetodieoneday.
Worst customer service ever. They dont even greet you when you walk in or look at you in the eye, they say one thing then change when ever they feel like it.
UZ
Uziel Gonzalez
From my experience.. Ive bought some really nice stuff from there for fair pricing.
GA
gavin avila
Very unfair prices
EL
Elder Martines
Muy mal servisio