Category: | Furniture Store |
Address: | 1613 W Loop 281, Longview, TX 75604, USA |
Phone: | +1 903-297-9992 |
Site: | ivansmith.com |
Rating: | 4.3 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM Closed |
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Cheryl Ann
We went to Ivan Smith in Longview at the encouragement of several friends and family. This was our first time purchasing brand new furniture, so not only were we excited, we were prepared for possibly hours of shopping. Instead, we ended up picking out our pieces within 15 minutes! Our salesperson was very nice but rushed us through the selection process. We literally were lead to pieces instead of looking through the store. We could have spoken up and taken our time but we put our faith in the salesperson (they were recommended to us). When we were done picking out our pieces we were lead to check out. Im sure the check out girls are very knowledgeable and nice but they lack professionalism. One acts put out if she needs to take any extra steps to clarify a transaction. The others accent is so thick, its hard to understand her and she mumbles horribly so when she called to confirm, we struggled confirming our order. We had our pieces delivered (an expensive option). The deliveries only come from Shreveport, Louisiana. The delivery men were very nice. One was extremely knowledgeable of their products. He was able to offer tips for caring for the items we purchased. He also mentioned it is not uncommon for the wood pieces to be scratched up in delivery. Overall, our experience was okay. We just expected to have a wonderful experience after spending thousands of dollars at Ivan Smith. We may purchase from them again. But, we dont know that we will be referring anyone to them.
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Melissa Huston
Love the selection, customer service, and prices! I have been shopping here for almost 13 years and always will! Love my magnolia farms collection!! Excellent job as always Mary Lou!
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Randall Marshburn
Mrs. Mary lou is the best at ivan Smith. She is real respectful and takes time to explain all details.....
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Kadett Derry
Ok place, fairly friendly unless you have to cancel then a cold reception. Verify prices before buying.
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Justin Traweek
Very professional staff, not over bearing and their prices are very competitive.
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Debbie Lynne
Everything was GREAT! Except delivery men forgot my mattress pad
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Cindy Thompson
Great in store experience as well as delivery.
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elizabeth natera
Worst place to ever go and shop for your home!
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Linda Jones
Good place to buy affordable accent pieces.
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Mitch Carroll
Love our new bedroom suit! Great service!
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Kevin Brunson
Nice furniture but quite over priced
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wodbon
The attendants are very helpful
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Vanessa Thomas
Great service sales and delivery
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Michelle Jones
Very welcoming