Category: | Thrift Store |
Address: | 1105 W Pipeline Rd, Hurst, TX 76053, USA |
Phone: | +1 817-590-1601 |
Site: | buythrift.com |
Rating: | 3.7 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 12–6PM |
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David Martino
EDIT: They have changed things a bit, and have become more acceptable a store since my first review. They now have dressing rooms and an electronics testing area. They have not started a rotating color tag system yet, but now have 99cent Mondays on the previous weeks tag, and a donation of bagged clothes will get you a 30% off coupon for a future visit. They do now have a "No Returns" whatsoever policy, much like others, but given the fact you can test things out and try items on, its less of a drawback than before. They still have some things to work on, IMO, but I have upped my rating from 2 stars to 3 for now. [Previous review below] Worst policies of any thrift store I visit. They say theyre following corporate policies, but I highly doubt it. They *finally* installed a "privacy curtain" so we might be able to try on things. They say their color tag sales are random, not a structured rotation like Thrift Town; any returns must have tags on and the receipt, and you only get store credit AND you have to use it that. same. visit. Did I mention you only have a week to do that, too? In the 6 or so months theyve been open, theyve remodeled at least twice. I like knowing where things ARE dangit! Oh, and the *finally* started a frequent shopper program, only to discontinue it after a month. Really?! Ever heard of patience?
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Shelby McKnight
Worst customer service I have ever received in my entire life. The staff, ESPECIALLY the management was rude and awful. They over price messed up merchandise and dont try to make anything right. I will not be going back after my experience. I live an hour away and was in town looking around and found an item I liked. It was damaged. I still wanted to purchase it if they would price it down. I was told to come back monday. Well, I did after work and was told that the lady who told me that WAS the manager. And not to mention this time she completely ignored me. So I called Tuesday and asked to speak to the store manager. Finally the 3rd trip down I did get the item, but after 3 trips and all the grief I got, I will not be visiting this place ever again. When i went to gwt the item, the same lady who told me to come back to speak to the syore manager was ultimately the one who priced down my jacket. So she just wanted to be awful to me I am assuming. From what I gather she was just lazy and didnt wanna do her job or help me for whatever reason. HORRIBLE experience. Im deeply offended and flabbergasted.
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Cierra Loften
Ive been a customer and donated here for a little over a year but recently Ive stopped going unless theyre doing their 50% off sale. I stopped shopping here as often because the place is filthy. Dust everywhere, floor is always dirty, people bringing their food and drinks and touching clothes and leaving their trash everywhere. I can tell the place isnt often even swept or wiped down. Employees here are pretty nice though except for this guy named Eric whos sarcastic and doesnt know what hes doing. I always ask for someone else if hes the next cashier. Like I mentioned before, I donate here often and when you donate you get a 30% off coupon that can only be used ok wednesdays and Sundays. Uhhh, no thanks. How about since you accept donations everyday I can use my coupon everyday. Theres also stupid stuff that they put for sale like half a bottle of used nail polish and very chipped glasses. Its just a mess here lately. Hopefully they can get it together.
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Amber Steele
No. Store is DIRTY. Seriously terrible serive. One guy working there was super rude about me asking him to put one item back because i didnt want it anymore because he was trying to charge me 3 times what it said on the actual item. Then, to be a huge douche, he didnt put certain items that i BOUGHT AND PAID FOR in the bag. I called the manager and she was ruuuuuddddeee. "NO, HE WOULD NEVER. YOURE WRONG. DONT GET MAD BECAUSE YOU WANTED FREE STUFF". No. No. You DO NOT speak to your Customers that way. To heck with that place. No thanks.
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Jourdan Beth
The workers are straight up RUDE! My mother and I were shopping and the lady walked up to us and said "we close at 6 you need to go up to the front and check out" I have NEVER been to ANY place where somebody would make you stop shopping and go check out. Any other place would have let you at least finish your shopping. Its not like we walked in when the store was closed, needless to say we just left the basket with are stuff in there and walked out. They dont deserve a dime.
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Stacy Reyes
Oh my where do i start, I love this place and on Mondays they pick 3 colors different every Monday this is one example: Blue $.99 cents Yellow 50% off Pink 30% off Yes everything with a blue tag is a dollar and the store is clean and very well organized. The bathrooms are big and clean, the workers are awesome too. This is a great place to visit even on other days too the prices are very reasonable.
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A Private User
I love this store. I stop by every Mom. Sissy and her staff are a delightful addition to my day. The store has a pristine presentation and is well organized. Since i am handicapped i dont ever try any thing on. If it doesnt fit or i am unable to make an adj to the garment i just re-donate it. Thank u for making thrift store shopping a quality experience
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Romeo Gustavo
used to love this store when it first opened , it did not feel like a thrift store , now they moved everything around, stacked stuff so high you cannot see across the isle and damn could those isle get any longer , make it hard to watch and get to my kids - product good , staff nice , but i cannot tell this store from goodwill now
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Justin Mcdoniel
I live very close to the Texas Thrift and live on a low budget income. To my surprise they have alot of quality designer clothes, and dollar days on mondays and tuesdays, followed by 50 percent off days the rest of the week. I pretty much have my entire wardrobe from there now. :)
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Tammy Jahnke
My favorite thrift store in the area. Very organized and clean. The best place for clothing. I always find something. They sell good quality items and the profits go to charity. Not great with household items but they always have a color tag of the day sale and 50% off on holidays
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M Cnrs
Idk whats wrong with the people that price the stuff, but as time goes by the prices seem to increase. When it first opened up, prices were good. But now everything is expensive. Especially if the item has new tags. Sometimes its cheaper at the actual retail store then there.
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Eric Dallof
Let start off with issue #1. Customer service is terrible! Issue #2 way over price! Issue #3 employees are so very rude! I could go on but I think these three issue are enough for you to understand that this is a horrific"thrift store"! This place is a joke so dont go!
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paul gunter
Used to be a great place to find good deals, but they keep hiking the prices up to close to retail… Seems like they forgot that theyre a resale shop and everything in there is used. Im not paying the same price for jeans that have had someone elses butt in them...