Visionworks - The Shops At Stone Park
| Category: | Eye Care Center |
| Address: | 5866 East Sam Houston Pkwy N Suite A, Houston, TX 77049, USA |
| Phone: | +1 281-454-6071 |
| Site: | visionworks.com |
| Rating: | 3.2 |
| Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 9AM–7PM 12–5PM |
Location
Photos 5
Reviews 7
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Todre Stafford
Today I was very excited about finding a new pair of glasses with my spouse. We went into this location hopefully to find what we were looking for , instead I left out with an uncomfortable feeling of never wanting to return. For one , no one greeted us upon arriving inside the store. We waited a couple of minutes before having to walk up to one of the specialist Emma , who wasnt um very pleasant. She stayed seated and look at us as if we were bothering her. But of course she is at work. I mean hello! So we go on with the process and she tells us we can take a look at the glasses. As I was looking at glasses she watched me the whole time any where I walk , me and my spouse. It made me feel so uncomfortable , I then thought I should hurry because she look impatient. It was by far the worst service I have ever had not to mention they gave me my prescribe glasses in a visionworks case , Im wondering if there was a case and maybe a complimentary glass cleaner spray and a cloth that came along with that? Walmart had a way better service. Only good thing I can say is that the varieties of glasses was excellent. But I wont be returning. Very disappointed
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Matt Herrera
Went in on Friday to get new glasses there were 5 employees working. No one acknowledged me when I walked in and no one ever said they would be right with my if needed any help or hello. My wife and I have been there in the pasted but I will never go back. I was there for about 15 or 20 minutes and no one helped me b4 I finally walked out. Some of them were with other customers however someone couldve said something to help me. They have lost two customers forever.
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Lilly Stevens
Wouldnt say this if not true... bought my progressive lenses here and received the eye exam about 2 years ago, and was the best experience Ive ever had at a eyeglass store. Reading the negative reviews here only reflect the persons inexperience with the process of buying glasses. As a property manager for 10.5 years, I can give these employees a solid thumbs up for great customer service!
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chinyelu Philip
I had an amazing experience at this vision works location. They were friendly nice and so helpful. Just the place you need to visit for your eye glass and prescription. I will go there anytime anyday. Awesome staff!!!
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Jennifer Daugirda
They refused to sell me new contact lenses without a new eye exam. They told me it wasnt worth their time to bill the insurance just for contact lenses.
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Denise Weathers
Do not waist time to print the coupon they will not honor it. Bait and switch. Buy one get one not true.
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James J
Had an amazing experience. Gm Trevor G. Took good care of us from the moment we walked thru the door.
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