Ulta Beauty

Category:	Hair Salon
Address:	2901 Rio Grande Blvd #600, Euless, TX 76039, USA
Phone:	+1 817-358-2073
Site:	ulta.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 100

Reviews 22

Christa Finley

I got my hair cut here. When I went in I was excited as Id never been there before. I then had to deal with an stylist, Sarah, who apparently just broke up with her boyfriend and was complaining to another guy stylist about it. She then kept mentioning how she was already supposed to be gone. Here Im thinking "dont mess up my hair." Upon talking to the other stylist she would cut and not look at my hair while cutting. This made me cringe. I kept trying to get her attention back on me. After the guy left other associates in Ulta were asking about nails and again she would look away and cut. Another stylist came in around 6:00pm, whom Sarah said she did not like, and was working on someone elses hair. Sarah would then look away again and cut. She then left me to go do something while in the middle of a cut. My hair looks kind of choppy and Im not satisfied. The experience was horrible. Not worth the $37 + the tip I felt obligated to pay. I am now going to have to go somewhere else to get my hair cut and that just isnt fair. I wasted my money at Ulta cause the stylist couldnt bother to pay attention and do her job, which was cut my hair. *Update:* The salon manager, Oscar, called me trying to rectify the situation. Instead he was condescending and rude. He started yelling at me over the phone and getting snarky. This place is a joke!

sonya mccain

On a whim I decided to make my daughter an appointment. I was able to get in same day. She has extremely long stringy straight hair. She is 13 so I let her decide what style she wanted. She wanted it trimmed with layers but still able to put in a ponytail. All Terrance ended up doing was trimming the ends. He kept telling her if he cuts any shorter she cannot put it in a ponytail. She knows how to do a high ponytail. The end result is its still long and stringy with no dead ends for $31. I wish we would of went to great clips instead. Hopefully with time he will become a much better hairdresser, but for now save your money! Bottom line is, Terrance does not have enough experience to cut human hair. Stay away!!!!!

Glory Hex

Unhelpful. The entire staff gathered in a part of the store talking about the bad renovation job instead of actually helping me. It wasnt busy and I was in there for a long time trying to find what I wanted. Then when I found something I wanted to try they didnt have any testers so I could swatch it. When I asked why they didnt have any testers, or many products in general, they said it was because they were renovating and didnt want to put out new stuff. Then I asked if they had any samples and was told no. They literally have nothing. So theyre selling old product intentionally and ignoring customers. Dont go to this location.

Natasha Karpis

My hair needed some serious fixing, and every single person in the salon was so sweet and helpful. MARLEE was my stylist and the ultimate person who fixed my hair problems. She did an AMAZING job on the color and cut, and she even went the extra mile helping me get a good shampoo and straightener because I was in need of both. MARLEE IS AWESOME!!! THANK YOU!!!!!

soccergirl2301

This is THE friendliest Ulta. I love this place. Super helpful people and they helped me find the perfect brow enhancing pencil...I didnt even know what it was...now I LOVE it! Love their return policy too. I go in every time thinking I only need 1 thing and I end up buying more than that for a great price of course. Thank you for being so inviting.

Kaitlin Aguilar

Had an appointment for hair and makeup today. Showed up and Sydney had called in and canceled. They didnt call us to let us know it was canceled. Spoke to Tarence who was rude to us and said that he could "try to put some curls in the hair". Extremely unprofessional and non accommodating location. Do not schedule your hair and makeup here!!

Tamika Wray

The eyebrow person was not very helpful at all. I went in to buy stuff to do my brows and left empty handed because they werent very helpful. It makes a difference when someone enjoys what they do compared to someone whos just collecting a check. Hopefully, they will replace her with someone who enjoys doing makeup.

Sunny- E

Oscar did my highlights and lowlights. Came out a beautiful warm toned blonde. :) He was really nice and made the minutes pass quickly with great convo! If you want great conversation and a beautiful cut and color just see Oscar. The other employees are great as well, I love shopping here.

MakeupQueen

I had Oscar color and cut my hair he was AMAZING I love the way it looks you cant even tell that he colored it its natural and light he also did my moms hair and she said its the best haircut shes ever gotten when we need to get it cut we will definitely make an appointment with him again.

Melanie

Employees , unprofessional is an understatement. I pass on this one and shop at the next closest location. The manager is totally cool with her staff being bi***s. ( I have no idea what the salon is like, but I feel its a different scenario there. People are always happy in that area. )

Britney Pinkerton

Just came in to do a multidimensional, cut and style. Nuvia is amazing! She was super thorough and has exceptional customer service skills. Felt like talking to a long time friend. Would definitely recommend and come back again!

Karen A

I only shop here because its the closest to me, but their costumer service is TERRIBLE. You walk in and they dont even acknowledge you, you ask a question and they act like youre inconviniecing them. Very unwelcoming people.

Leanne Marie

The store was filthy. Bottles were everywhere. One of the ladies there was really rude, she walked by and whispered "we dont have it!" And continued to walk past us. Just was not pleased with this store today.

Mehreen Khan

Very unhelpful staff, half of the stuff I wanted was out of stock and no one wanted to help. Ive been here many times, and each time I leave unsatisfied (not with the products but with the experience).

L. Jimenez

Awesome place to get the best beauty products..lacks customer service. The girls working there were not very helpful to Me. But when a lighter skin color woman walked in, they were all up on her.

Paige Gaskill

Absolutely LOVE Haley, she always does such a good job. I have Silver Blonde hair, and thats super easy to mess up, but she does a great job every time. If you book at the Salon, book with Haley!

Elsa Reyes

Thus place is dangerous for a woman. You go in to buy one thing and you come out broke buying the whole store lol. Great staff, very helpful

Charlene Ford

Worst customer Service that I have ever experienced. Cashiers are so rude and have obviously never had a job dealing with customers before

Jo Johnson

I agree with other reviews - great store but staff is rude, clueless and dont like to be bothered consulting about any subject.

Amanda

Horrible service here, Ive gone in on multiple occasions. I dont get assistance or greeted. Other Ulta locations are superior.

Jennifer D

This Ulta location is fabulous! And Erica at the Benefit Brow Bar is amazing. She is the only person I will let do my brows.

Kandis Tippett

Couldnt help myself. Came out with a few products. This Ulta is great. It was stocked well and the employees were nice.