GameStop

Category:	Video Game Store
Address:	1301 W Glade Rd STE 164, Euless, TX 76039, USA
Phone:	+1 817-545-8940
Site:	gamestop.com
Rating:	4.4
Working:	10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–8PM

Location

Photos 59

Reviews 27

Lynword Milstead

So I got to the store this morning an hour before they opened to wait in line for the Nintendo Classic. A key holder showed up a short time later and I asked him if they had any of the systems. He said he would check. He never came back so when they opened a different guy told me they were in transit and that they would be there at noon. So I was already mad that he could have told me that 30 minutes earlier instead of standing in the cold for an hour. So I walk back to my office and my coworker walks over and they go in the back and pull out four of them and sell her one. By the time I walk back over there they are all sold. This is uncalled for. How do they tell me they dont have one and then walk in the back and sell her one. I have waited outside your store three times now and have gotten nothing for it. This is extremely un professional and there needs to be a better way to communicate with the customer. I have never been lied to like this by a company. Our family spends a good amount of money at Gamestop and if this is how I am going to be treated there are other places I can take my business.

Valaree Gray

Went to gamestop today with my 9 year old son intending to trade in a lot of video games in order for him to get new games. Instead we walked out with a new Nintendo Switch after trading in games, wii u and accessories. Bennett was very helpful with the trade in process and answered all of my questions since Im not video game inclined. We got a great deal on the trade ins which practically paid for the new system. Needless to say my son is ecstatic! The customer service I received today was by far one of the best shopping experiences Ive ever had!! Thank you Bennett and the other associate for your help today!!

Karina Amy Wilson Wesley

3 stars rates it as; Its okay Vs. 4 stars of I liked it. Im basically above indifferent. I was a tag along to a visit here, and the crew that works there was true to their job, positive about what they did, and enjoyed being employed there. They werent rude and neither were we. We were treated fairly being that merchandise was being sold instead of donated or discarded. I rate that as a positive experience. The store was clean and it was a comfortable atmosphere. I would return as a customer in the future.

Mizzle Pizzle

Refused to honor price listed on game box. I went to buy a used Wii U game marked $24.99 and was told at checkout it was $44.99--"We mislabeled it, sorry," the cashier said today, Dec. 31 just before 2 p.m. He would not sell me the game for the labeled price. This had been my go-to game store, but this indifference to the customer experience sucks and I dont think Ill be back.

Joann Wildman

My husband and 2 sons love games and so I rarely go out in the stores but we stopped by after dinner this week and was happy to experience great customer service by Bennett and his team. It is clear Bennett treats his customers with care and values them as well. Im glad my sons get to experience it too as there are many stores that dont value the customer experience anymore.

George Harvey

Went in to buy battlefield 1. I had not been to a game stop in awhile and had the "noob" look on my face. They were very busy but I was greeted very quickly by Corbin. He was very helpful and even had advice about the game. He was running around the store giving everyone he encountered the same care. Thanks Corbin ill Be back!

Raeyvannah Alexis

One of my favorite haunts, its one of my homes away from home. Every member of the crew is knowledgeable, courteous, and friendly. Ive attended many of their game launch parties. They even know me on a first name basis, and several of them are friends of mine on Facebook, and a couple even have my phone #

Joaquin Urby

The staff are nice and helpful, but the layout is not great. People always wait in the wrong place because the set up is confusing, the registers are in the center of the room and the line is in the back. The thinkgeek store connected is full of awesome memorabilia and games.

Reaper X Shadowz

Its a game store, what more can i say? Oh yea, lots-o-games!!!!! Never had issues with anything the whole 4 years ive dealt with them. Great with game conversations. They are the video game gods lol. Except trade in values, but HQ sets those prices not the stores.

Connor Goff

This is actually a combination store. The shop attached to it sells all kinds of science fiction and fantasy toys and action figures and the like. Service here is very friendly, and they always have good deals if you are a Rewards Pro member.

Jennifer Sassano

I was having issues with games purchased at a different Gamestop location and the Euless location did everything in my power to help me out. I was very impressed with their customer service and their willingness to help me out. Thanks guys!!

Jesus Carmona

I have always had a good experience here at this GameStop locations, very friendly and helpful staff and they have good size store connected to them that sells all kinds of fun stuff like shirts, collectibles and toys.

Julie Simmons

They have a good selection of games systems and accessories new and used but just not enough clerks to ring up your purchase, standing in line is not something I like to spend my time doing

John Thompson

Very informative employees at this location I was searching around for a white ps4 this was the location that said they would order one for me from the warehouse up the road

Kevon Bradford

One of the best Game Stops around considering great customer service and the attached Geek Squad is a plus. Online holds they are quick to review and gather.

Francisco Rodriguez

Overall I really like this one, the atmosphere is really nice and they have so much stuff to see and buy. The store is very big compared to others.

Dustin Lowery

Expanded location with all of the expected games and consoles with the added bonus of fun figurines and life size game items. So neat!

JZL15017

Seriously.....Ive spent 30 minutes calling this store....terrible.....Ill just keep going to Precinct Line or Pipeline. Thanks guys!

Mr E

The people are always friendly and if they cant answer a question they will try to find the answer. The manager runs a great ship!

Gavin Kolasa

Super nice group here, got my 3ds. They were out of pokemon X and Y, but I got mine online instead. Def be back if needed.

Andy Carl Valentin

Great location with tons of exclusive stuff not found at your basic GameStop. The staff was real helpful and welcoming.