Category: | Video Game Store |
Address: | 3000 W Grapevine Mills Cir Suite 501, Grapevine, TX 76051, USA |
Phone: | +1 972-874-1619 |
Site: | gamestop.com |
Rating: | 3.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
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QwnerR
My review is horrible not due to me having experience with this GameStop, but with the shipping conditions of this GameStop. I accepted the terms and services: shipping takes 5-10 business days. Allow 1-2 days before hand for the store to get the item prepped for shipping. Yes, those were perfectly fine and reasonable. However I ordered a product on December 28. I waited due to holidays. Then on January 19 I decided to check why it was taking so long. I had to do heavy tracking on when exactly I would get my order. Apparently it hadnt even been shipped, and it would be shipped on January 23. Nearly a month after I ordered it. I emailed a support line, and found out it was on back order which I had not been told until I asked them. On January 30 I checked on the shipping status of my item, and it said open. Which means it still hasnt been shipped yet. This review is to ask anyone else if I should drive down to the store, which is only half an hour away, and just pick the item up myself?
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Cruz Dias
I was told that if I preordered a game in their store I could go to another game stop closer to my dads (the parent i live with) and my mom paid. Well I went and the people in the game stop told me that this wasnt the case and I couldnt do that and Id have to go back to grape vine (2 hours from where my dad lives). I was lied to and now I cant even play my preordered game. Bad move game stop Bad move
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Anthony Rychlinski
This place is the right size to glance at some games and play previews of the new xbox, playstation, and wii. It isnt stellar but I will give it an average 3 stars.
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Justan Hughson
I recently bought bayonetta 1+2 and it didnt work it was smuged and scratched when i got it :| i will be returning it
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Joseph Hailu
Very bad customer service dont have that many games and a worker laughed at my face.
MA
Mario Sanchez
thank you wade for making my xbox one purchase great,fast and easy
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Awwwbreh
i called and it sounded like the man was satan
MA
Manny Banuelos
I like GameStop Im going to get my ps3 there
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Steve Ermish
Its ok, just hard to find
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Joy Tabarsi
Lots of games
AL
Alexander Humphery
Nice game
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Carlos Capetillo
Awsom