|Address:||107 US-287, Decatur, TX 76234, USA|
|Working:||9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM Closed|
I have been a customer with BMG for about 7 to 8 years now. Have bought two different vehicles through them never missed a payment. Went to try and trade up last week to purchase another truck and was basically given the cold shoulder from Jeff at the Decatur location. We were looking at a 15 Ram and had talked with Bob at their overflow lot. Bob said he couldnt do a deal because Jeff sold me the Titan that i was in right now, said he would send the numbers to Brian the owner and get back with me Monday. So i call Bob on Monday and Bob informs me he passed it all to Jeff. So i call Jeff, someone answers and says Jeffs running errands can he call me back( this was at 330) I say yes give my cell which they already have. Never hear from Jeff untill my wife calls him Tuesday evening. Of course Jeff acts stupid like he knows nothing. So after my wife goes back and forth with him trying to get a deal on the Ram we just say forget it. We have perfect credit with them and they didnt want to lower our interest rate from 18% to atleast 12 or 8. WOW!!! This place cares about one thing and thats taking your money. If you need a car I understand you have limited options because ive been there, but I would strongly advise going to Neighborhood Autos down the street, or Auto Nation Ford in Frisco. Auto Nation will work with you thats where i went and the next day was driving a 2014 Chevy Silverado with a 50000 mile warranty at 12 % interest. Glad I dont have to get bent over a barrel by BMG AUTO ANYMORE!!!! Oh yeah and Jeff is the worst salesman ive ever had to deal with...no joke!
I drove the 04 gmc yukon off the lot in Decatur & on the way home check engine light came on, the back tire had a nail hole that I didnt see so started going flat fast. They didnt have a jack in the trunk only parts to one. Had to go get it fixed first thing the next morning the patch that someone put on was off. Called them to tell them about the check engine light & he acted like he didnt know about it. He sent me to their mechanic & its going to cost $580 or more for bad converter & evap leak! Then 280 or more for aftermarket converter. Also have to hit the dash board just to get the dash lights to work just to see how fast Im going. They just wax up the cars &tires just to make their lemons look good! So not happy! Also called for a jack & all I get is Ill go look in the back to see if we have one & call you. Did they call back? Heck no! They sure wont pay to fix it neither! They dont offer to give your money back neither.
Needed a car for work, had identity theft in the past year, so credit problems. Settled on a way overpriced Volvo (more than twice kelly blue book in great condition, this car is in fair condition), but then all the cars are overpriced there. I was willing to do it as I needed to make payments. A few weeks later the car has transmission problems. I call and ask if they can do anything. Other than towing the car to a mechanic, they offer nothing. I am allowed to voice my opinion as a customer. Most likely I will end up buying a overpriced piece of scrap metal. Stay away from these guys. For your own good.This was the Arlington location, but I would have to assume that the other location treats people the same.
I was referred to BMG Auto to see Jeff Rivas by a few people in the Decatur Area. I was looking to buy a car for my young daughter and Jeff showed us the perfect vehicle..a Ford Edge..that had the safety features I wanted for my young daughter. She loved it and was able to get her financed right away, when everywhere else didnt want to talk to us because of no credit history. The follow up service has been great! Daddys turn next and I will be going back to BMG Auto! Thanks Guys!
Ive bought 2 cars from the location is Decatur, the guys up there are awesome, Jeff is my go to sales guy, he will do everything he possibly can to make things work for you, I had a repo and bad credit, I went in with $2500 and walked out with an excellent 2010 Volkswagen GTI. Im about to be returning for my 3rd time to purchase another car. Will continue to do business with these guy so long as they stay in business!
A Private User
I went the BMG in arlington, texas. The owners of the car lot are rude and have bad customer service. I wouldnt buy nothing from them. It was my first car I ever brought and I needed a car for work; i took the deal because it required very little info. I was pre qualified at other big car lots but you know the process of getting a car is long but long story short they are the worst please dont go to them
They have been helpful for many years. I have bought from them before and this is my second purchase. The impala wqs super clean. This z71 is also cleqn and strong. Great value smooth friwndly customer service. Come to bmg ane get a great deal!!! Jd was great to work wirh not pushy. Thanks yall.
I bought a truck here three years ago and never had any trouble with it. In here today to trade it in and get something else. Great people great place. Jeff is by far best sales man have dealt when buying vehicle. Same guy after buy car as he was when selling it.
Dr. Kylon Solomon
Worst service ever, I purchased a car here about two months ago they promised me a smooth running Car. As I was driving off with it for the first time the clutch gave up... Dont recommend it to anyone stay away these guys are liars Rude to customers
Worst service ever, I purchased a car here about two months ago they promised me a smooth running 2007 honda civic si. As I was driving off with it for the first time the clutch gave up... Dont recommend it to anyone stay away these guys are liars!
I bought an 08 Chevy truck from them and I love it. They are very easy to deal with and are willing to work with you if your short on cash. Go talk to Jeremiah he is a good guy who will treat you like a person!
I was with both of my friends who got cars from BMG auto and I will be getting my next car from here it was wonderful customer service and Jeff and Pam work very well together to get customers what they need !
Bought a car from there. They are very helpful and good at getting you into what you want. I would recommend anyone buying a car from them. Ask for Jeff he is very nice and helpful. Thanks guys!
Friendly.. Fast... Service been looking for a Good DEAL ON A HONDA PILOT for along time. Low miles dependable Suv , they had a great selection. Most of all awesome staff. Thank you Pat, Jeff.
Rick was great and the whole experience was great! I would recommend BMG to anyone looking for a wonderful, fast and easy car buying experience! Thumbs up BMG!!!!!! #TeamBMG