Walmart Supercenter

Reviews 4

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Seth Clements

RUSTY FIREARM! "Assistant Manager" guy with red hair, @8pm on 5/31/17: I waited an hour and change to get help at the sporting goods to purchase a Mossberg 500 12ga pump shot gun, finally after two loud inter-com calls, and me calling from my cell phone 5 times and waiting on hold and waiting by the desk...just listening to the sporting goods desk phone ring from my own call and also walking over to electronics and tires asking them for help...I finally decided to just walk all the way up to the front customer service, they finally sent some red head kid that had the key to the guns "Assistant Manager" I mean...he said because they were "short handed and nobody was working sporting goods". No big deal, I am a patience person. However, this Assistant Manager was displeased to have left his coffee lounge to help me with this shot gun purchase. Anyhow, I was there to get a gun, not care about this Assistant Manager high school drop out attitude he was giving. As he handed me the shot gun, I NOTICED RUST BLATANTLY on the barrel nut. I pointed at it, to casually show him, and he tells me "we get them straight from the factory and they go straight into the display case" I said, "I know, thats odd that there is rust, I wonder how a brand new firearm acquired rust." He clearly didnt like that I was inspecting it. He then repeated "they come from the factory straight to here...blah blah", and I said nicely "Yes, I understand that sir, my point is I just cant imagine why or how this gun has what is obvious rust on it"...THEN, THIS SMART MOUTHED ASSISTANT MANAGER PROCEED TO TELL ME A 3RD TIME THAT "we get them straight from the factory....blah blah" I was astonished. He purposefully would not acknowledge or even LOOK at the rust on this gun. I didnt want to buy it, I wanted him to acknowledge where my finger was pointing and take that gun off the shelf so another customer will not buy a rusty firearm, falsely being sold as brand new in the box, which CLEARLY it was not. I finally smiled at him and said "Do you see this firearm rusting right here, yes or no?" in a stern voice looking him in his eyes... cause I was tired of his smart mouth!! This guy needs to be working a drive thru, not an Assistant Manager! He was obviously frustrated with me from the start for having to help me. He finally gave me a quite acknowledgement and said "Yes" and I said "Ok" andhanded it back to him, and he put it back in the case! I was shocked! So I told him "How can you put a firearm back that you just observed rust on?" This incompetent man proceeded to tell me a 4th time!!: "We get them straight from the factory and they go in this display case..blah blah" He didnt care. He wasnt used to helping customers, he was used to being rude to employees who are in High School. I couldnt believe how unqualified of an Assistant Manager he was. A rusty firearm is a not only a huge liability, but down right WRONG to try and sell it to someone who wont see it. Maybe Walmart should hire better Assistant Managers that have an INCENTIVE to do a better job!! #RUST ****UPDATE...6/6/17...I CAME BACK A WEEK LATER AND THE RUSTY FIREARM IS STILL ON THE RACK!***WOW! What Awesome Assistant manager skills, and now including the the "Main Manager" who CALLED ME and left me a voice mail because of the corporate complaint that trickled down to her, ALL because their Assistant Manager can not make decisions or do his job correctly. So she also heard about the rusty firearm...and it remains on the shelf. That is the problem. You have a rusty firearm you refuse to take off the shelves DESPITE PHOTOGRAPHIC PROOF I even provided. #DoYourJob #DontSellRustyAsBrandNew

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Meredith B

We went to Walmart to pick up some kitty litter and maybe some yarn if they had any of my favorite brand. As I was walking around the pet area I decided it might be nice to check out the fish as we had been talking about getting a fish to entertain our pets at home with a nice tank set up. Before we picked out our tank though, we decided to check out the fish to pick one out. Well, quite frankly, I was absolutely appalled by what we found. I understand fish seem insignificant and I am no bleeding heart. However they are living creatures who deserve a good quality of life and maybe a little respect. Walmart obviously does not agree though, many of the tanks were littered with dead fish. One tank that was definitely overcrowded with fish had several dead Angelfish on the bottom. There was also a skeleton among these being nibbled away at. Another tank had several little gold fish, dead, on the bottom, also being eaten. Each tank had a thick layer of grime along the glass and bottom. There were piles of food (well why would they touch the food when they could just eat their dead buddies?) . Many of the fish seemed listless. The betas were not any better. Some of them had barely any water in their containers, many seemed to have fin rot. They were unmoving. I have had several beta growing up and they are not a listless fish. The sink was filthy and all the supplies were stuffed and ready to topple, the entire station was stained and grimy. What is worse, I tried to alert employees but I could not find a single one in the area. I was done. I wont be returning. This was eye opening. Clean your fishtanks , Walmart.

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rebecca cummings

Just spent 600 dollars on 4 tires and this is what happened. It took 2 hours to put 4 tires and they gauged the rims up. Went back today and filed a dispute form which took another hour and a half of my time. Shop foreman was one from day before and quickly stated "thats curb damage" which the damage is from the inside out and prior to 7/21/2015 there was no damage at all.I will never have my vehicle serviced at Boerne Walmart again. I intend to share this on any social media possible so this does not happen to any other unsuspecting customers that deal with this particular business. Mike Davis

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Jeannie Clark

I love Walmart but the Boerne Walmart has big problems. There are long lines, no one is available in store for questions and lately, they have been discontinuing many items I always buy. I bought $300 worth the groceries several times and rang all of them up myself bc the line (one line) was very long. I live 30 minutes away and get behind slow pokes in the summertime when I have refigerated food. Bc the people drive so slow, it sometimes takes 45 min to get home! I am very dissatisfied with the Boerne, Tx 78006 Walmart.

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