First Cash Pawn

Category:	Pawn Shop
Address:	1315 Brown Trail, Bedford, TX 76022, USA
Phone:	+1 817-282-8057
Site:	firstcash.com
Rating:	3.6
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12AM–6PM

Location

Photos 2

Reviews 19

Brittany Castleberry

Do not bother with this place. Their customer service is complete GARBAGE. On different occasions when I have tried to call with questions these people will put you on hold for 15+ minutes. I can hang up and call back ten times trying to get a word in for a quick question and every time they will put you back on hold. I see Im not the only one with this problem! I would have been a valuable customer as I was looking to spend several hundred dollars on items they have; Ill save my money for a place that deserves it.

Shalesa Aldrich

I have waited on hold for a while a couple of times but that is because they are almost always busy. Probably because they are the best first cash in the area. I normally work with Leo and he is awesome a couple of my friends do business with him as well. But when he is not there everyone else is always good to me too. I will drive the extra 15 minutes every time even though there are stores closer to me. :)

Mimi Hobbs

Rude brokers, they didnt even glance at my items and made the decision that there werent interested in my business. I have been a repeat buyer and seller at this location for 10 years! After today I will not come back. All this because I have a sinus infection and the new girls who dont know me thought I wasnt worth the effort or common courtesy due to the fact I look like a chipmunk.

Stephanie Hendrix

The folks they have working there have gone out of their way to help me while my husband was sick and could no longer work . They help more ways then one. I can go in store after not being seen for a long time and they remember me and they alway ask how Im doing since my husband passed away in May . They will always have my business there .Keep up the great work guys & gals !

pam enty

Alyssa, the assistant manager, was nice, helpful, and very patient. She took her time with showing us all of the Xbox ss and all the controllers, plus all of the computers that was in my price range. We finally made a decision to buy a TV and an Xbox, plus a warranty on all the items. We were very pleased with the overall experience. Thank you First Cash Pawn!!

Elexus T

I try to sell my Limited Gold Edition Playstation 4. They told me was only worth 130, because you can get it painted on gold. I never heard of getting a console painted! You can skin made but not painted on. Anyhow I glad I didnt sale to place. End up sailing it online for $500. I guess they do not understand what very rare limited edition is.

Pete Lopez

I had a very bad experience with First Cash Pawn on hwy 10... but visited the store in Bedford spoke with Alyssa she was so awesome ..was very helpful we check the equipment and went over the warranty. She turned my bad day into a great day... Thank you so much!!! You made my daughter so happy she loves her ps4!!

April Gale

The owner is really nice. He always gives my husband advice and great deals when he comes in for power tools. I recently sold a Wii and Xbox 360 to them and they really checked them throughly to make sure everything worked and was intact. I got a great price for them.

Stacy Gonzales

Leo is an excellent customer service representative for First Cash Pawn. Always helpful and always knowledgeable of the products he is selling. Love doing business with him thats what keeps me coming back. Thank you Leo and pawn staff.

Yo Face

Most horrible customer service ever answer the phone treat the customers like crap take an hour and a half just to pay on two items I have in Pawn and one in Euless is not know better

Scott Connell

Gave me a quote, made me go get an adapter so they could hook the item up, then changed the offer the 7% of the original quote. Complete waste of time and my money.

Jonathan Matos

Disgusting customer service, price gouging employees, forced by snobby management, over all a consistently horrible experience, no one should ever use their services.

Fernando Hernandez

Called was put on hold over 5 minutes, hung up called back and tried to put me back on hold, bad customer service

Brittany Jones

Why have a phone if u not gone answer peoples questions next time yall gone get cussed out.

shayy sanchez

Awsome place to do shopping at they always have good deals and the staff is very helpful.

joel darasavanh

Good service from Leo I bought a ps4 and it is perfectly fine

David Bazinga

Thought I English was still our national language.

John Irias

Best costumer service in the metroplex