Category: | Bicycle Store |
Address: | 11701 Bee Cave Rd #110, Austin, TX 78738, USA |
Phone: | +1 512-263-5107 |
Site: | swcyclesport.com |
Rating: | 5 |
Working: | 12–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–4PM |
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Steve Cumings
Consistently great service, access to a large variety of products at good prices, and a ton of experience. Need I say more? When we moved to Austin I asked local friends for bike shop recommendations, and Southwest CycleSport came back multiple times. Southwest immediately impressed me with their straightforward approach to service, matter-of-factly recommending changes and repairs, and stating things that DIDNT need repair. They even called me once to warn me that one of my wheels would take more work, and to ask if it was ok to increase the price of service from $15 to $25. They checked before spending $10 of my money - you have to love that. Since then theyve done 100% of the work on my road and mountain bikes, and its been a consistently positive experience. Thoroughly recommend this shop.
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Roy Milton
I purchased my Scott bike from this shop last year and have been nothing but pleased. The staff is very family oriented, knowledgable and extremely nice folks. When you go to this store, you become more than just a customer - you become SCS family. They get to know you on a first name basis. They are honest and will always tell you the truth. If you ever have problems, go in and they will go above and beyond to help because thats the kind of people they are. Also, if youre looking for a group to ride with in the area, Id highly recommend joining their Saturday or Sunday shop rides. Its a no drop group and its great for challenging yourself to be a better cyclist. Hands down SWS is my go to bike shop and I will purchase my next bike from them.
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J. Lucas Miller
I wanted to resuscitate my 15 year old mountain bike and was debating between taking it in here and Bicycle Sport Shop down the street. I like BSS but Id been in here once before and really got great service so I chose CycleSport and Im so glad I did. The owner was there and helped me pick out what I needed and advised me on what I could live with (that old fork isnt worth the price of replacing). $70 later, I had what I needed to get back on the trail. The selection is well-chosen, albeit not as extensive as BSS, and the service is exceptional. The owner is a life-long cyclist who will give you solid advice and help you get what you need, not what they need/want to sell you. Highly recommended!
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A Private User
These guys have some of the best customer service you will find in the bicycle industry!!! I recently purchased a bike from them and had to take it in twice for stupid things I did and they are more than happy to fix it on the spot (for free). Todd and Peter worked with me on the price of the bike and I felt I was treated very fairly from the beginning. These guys will never nickel and dime you to death and are always there to offer sound advice when needed. Keep up the great work guys! You will forever have my business.
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John Mclean
We just purchased a bike from Peter and Jennifer who own the shop. They were great to deal with. Peter was very knowledgable about the different bikes and the pros and cons of each. Then after looking around at the Bicycle Sport Shop and also looking at some used bikes we came back and they made us a great deal on a bike. It is nice to have a locally owned bike shop where the staff is always friendly and helpful down the road. We would highly recommend using this shop.
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A Private User
Highly recommend Peter and Todd as mechanics and bicycle enthusiasts. Ive been very impressed with how they interact with other customers ranging from beginners to competitive club riders. As other reviews have noted they are very interested in promoting cycling at all levels (commuting/racing/training). Even though I had purchased my bike elsewhere, they have been very supportive in taking care of it. If I should buy a new bike, I would definitely buy from their shop.
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Chad Hainline
Great friendly service and knowledgeable staff. Like another reviewer, I am tall and they went the extra mile to find a frame that would work for me. This is something no other store has ever offered to me. The service has always been first rate, done on time, and priced fairly.
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Blake Krause
I always visit this shop when I am in town visiting my parents in the Lake Travis area. They shoot you pretty straight and honest when you are looking for parts. Its definitely worth a shot to check this place out, especially since I like supporting mom and pop shops.
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A Private User
Got some new pedals, changed out my wheels, bought new tires and cleats. Work was performed quickly and cheaply (less than 24 hours), and everything came out excellent. Peter is very knowledgeable. I definitely recommend this shop to anyone in the area.
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Justin Vaughn
This is a great community bike shop! Theyre family owned and run and they give back by supporting the youth MTB program at LTMS. They know their road and mountain bikes and provide a welcoming atmosphere. Highly recommended from an avid cyclist.
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Rebecca Abello
Awesome service! They did not try to sell me on a new braking system like other shops do and was able to fix my braking system within the regular tune up cost. We will be long time customers, you can count on it!
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Sydney Brown
Huge thanks to Peter for building up our bikes, helping me with the shifting and not laughing when I slipped on my cleats of death and fell to the floor. :D Great shop with a great shop ride.
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Ryan Post
Friend and I from PA rented road bikes for a random ride while visiting and the shop was very friendly and helpful in pointing us towards a loop. Catered to every need we had.
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Emily Dunlap
Great family owned business. Honest, dedicated and friendly. I always leave with a smile.
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Colin Miller
They have friendly service, and, helpful staff. They also have lots of discounts and sales!
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Milan Hawkins
Very helpful, straightforward & honest! Ill definitely return for future purchases!
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tommy coleman
Very knowledgeable and reasonable! Great bike shop!
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Todd Routh
Best cycle store in Austin. Great service
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David Wenger
Consistent, reliable, and honest service.
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Evan Barth
Superb service & staff. Very helpful