Category: | Bridal Shop |
Address: | 3301 Steck Ave #105, Austin, TX 78757, USA |
Phone: | +1 512-345-8780 |
Site: | melangebridal.com |
Rating: | 4.5 |
Working: | 11AM–7PM 11AM–7PM Closed 11AM–7PM 11AM–7PM 10AM–6PM 1–5PM |
PA
Patricia McMinn
We were in from out of town and decided to take a chance and see if they had any availability. They were able to get us an appointment that afternoon. Taylor was our consultant and she was amazing. I cant say enough good things about how professional, knowledgeable and helpful she was. She took us through all of the different types of dresses they carry and let us pick some out on our own. In all honesty, they were all beautiful and we had trouble finding styles we didnt love. Taylor was also able to speak to every part of the ordering and alterations process and assured us of the stores pride in their service. She managed to help us find 2 dresses that we loved so much that we couldnt decide between them right then. We didnt feel pressured or brushed off for not making a purchase right then. In fact, she told us that it was normal not to purchase the first time in and even sent us off with look books with our favorite dresses starred. We would definitely make the trip from out of town again just to come here again. Better than we could have ever expected.
LE
Lena Bouscher
I had such an amazing experience at Melange Bridal. The process went from Feb. 2015 when I found and ordered my dream dress, to June 2015 when the alterations/fittings began, to October 2015 when I picked up my dress the weekend of my wedding. Ivana and all of her associates are so sweet and helpful. They kept me updated throughout the whole process and always answered my emails promptly. I love Sonjia and her alterations team! They created a sweetheart neckline for my dress and made a custom veil for me. If you have a vision and need to alter your dress, they can make it happen! Everyone at Melange is helpful, patient, and they dont mind playing photographer for you with your camera or phone if you didnt happen to bring a friend to all of your alterations appointments. Their new store space is absolutely gorgeous.
FA
Faviola Castro-Jaimes
Melange Bridal was only the second store I had gone to to look at dresses and I was simply blown away. Taylor, my consultant, was super helpful and so nice I loved her! I went around the store and picked out three dresses and from there she went to pick out dresses that were similar to the ones I liked. There were two dresses in particular that I loved and I just couldnt decide between the two. I left without a dress that first time and went home to think about it. After looking at other dresses online, no other dresses compared to those two. Went back to the store about a week later and tried the two dresses on again and finally decided on one and bought it that day! It was simply a wonderful experience and I would definitely come here again and actually may come here for my bridesmaids dresses!!
BR
Bridgette Lincoln
I bought my bridesmaid dress here. The dress was too small so I took it in to get it altered. After having them try twice the dress still doesnt fit. The alterer told my mom that if my mom went and bought fabric as well as a new zipper then they would alter it again. My sisters wedding dress was also bought here. She had to take her dress in three times. The second time they forgot to sew part of the dress they were supposed to. The alterer also told her that she wasnt sure how much she could alter the dress because of all the beading. The only experience I have to compare this to is when I got married. My alterer was amazing, fit the dress to me perfectly. Of course theres beading everywhere, theyre wedding dresses. If you do buy a dress here I wouldnt recommend getting it altered here.
YA
Yasmin Hoffmann
I wanted to give this shop a higher rating, but unfortunately had a bad experience that ruined my opinion of how they run their business. The shop made an error with my payments and harassed me four months AFTER my wedding to collect an over $700 bill that was misplaced through their accounting system. To say this was an inconvenience is an understatement and it really showed a lack of professionalism and customer service. I would also highly recommend shopping around for alterations since they overcharge through their in-shop help. My bustle kept falling, which made it really difficult walking/dancing since I had to stop frequently to gather it up again. With all that being said, I did love my dress and veil, so it should be a stop while browsing for your big day.
LE
Leah Bahrencu
I said YES to the dress at Melange Bridal! This was the first store I went to and after a day of visiting different boutiques and interacting with other consultants, hands down Melange Bridal Staff is amazing. They were very helpful and very attentive and made my special day even more special. I tagged my picks and it was great to see how Kelly was picking up on what I was wanting and not wanting and also having an eye for what would make me stand out, she brought out a dress that ended up being THE ONE! This is a small, cozy place the selection isnt huge, but that is what makes it nice. For any first timers its a great place to start as you get more individualized attention and it doesnt seem so overwhelming.
SH
Shardonnay Hester
I love love love this bridal boutique. I went to multiple bridal stores with no luck of finding my dream dress. Taylor came over and after greeting me she asked how many dressed I had tried on already. After she heard the outrageous number of 25 she said "oh no, you wont need to try on that many today!" I picked 5 dresses to try on. Melange Bridal was the first store I went to and had a hard time determining which dress I wanted. After jumping back and forth from 2 of my favorite dresses by Justin Alexander. I said yes to my dream wedding gown. All the staff there was great, I highly recommend this bridal shop if you are looking for something unique and great customer service for your special day!
CA
Catherine Moore
I absolutely loved getting my bridal dress from here! From the first time I walked in I was greatly so nicely from taylor, I went in even before I had my engagement ring (I knew it was gonna happen)!!taylor was soo nice to me and all the staff. I didnt have an appointment and was just looking but taylor found time before her next appointment to go ahead and let me try on a couple of dresses!! On that day I found my perfect dress!! Months later I come back and all the staff was greater than ever! I got my dress and am extremely exited and happy about my experience there I would recommend this place to anyone. Great great experience they really know how to treat somebody!!
JE
Jennifer Northington
I bought my wedding dress here off the rack (cheaper option) and it is stunning! I loved it! The ladies here at Melange Bridal are very sweet and very helpful. The selection isnt huge there are about 5 racks in the middle and some against the wall.... b ut it is worth going because they seem to have those "diamond in the rough" dresses. I went to 8 bridal salons... Melange being the first and on my 2nd time back is when I saw my dress!!! The only complaint that I have is that their tailoring is expensive, however she is very good at what she does so I guess you get what you pay for! Thank you Melange for making my day beautiful!!! Jennifer Gethers-Northington