Category: | Bridal Shop |
Address: | 275 S Seguin Ave, New Braunfels, TX 78130, USA |
Phone: | +1 830-629-4419 |
Site: | celebrationsbridalandprom.com |
Rating: | 4.2 |
Working: | 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–8PM 9:30AM–5:30PM 9:30AM–4PM Closed |
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A Private User
I was excited when I walked into this shop. Beautiful and private place to shop for your gown. Ordering the gown was easy enough, I made sure to have plenty of time and the staff was friendly. Once my dress came in, it was an entirely different store. I was shoved into a back room to try on the dress for alterations. After an expensive alteration fee, I was unimpressed with the actual bustle that I needed. I had to ask for assistance to get my dress off and back on the hanger. They had told me two weeks for alterations and I had planned a vacation accordingly. They told me that my dress would be ready in a week and I would be charged a storage fee for the extra week. I have talked with the manager several times and received apathetic answers. This kind of treatment is a shame, especially when you spend close to two thousand dollars at a shop. I needed my dress cleaned and pressed after my pictures, and after not being unimpressed with the "free" pressing included with purchase of the gown, I took my dress elsewhere to be cleaned and pressed and have been so much happier! Basically, this store is great for shopping around, but the customer service really needs some improvement especially for this crucial time in a persons life.
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Vickie Dorsett
We bought my daughters wedding dress at Celebrations and it was the most beautiful dress! The staff were so helpful and friendly. Darlene helped us and she was so patient and knowledgeable. The seamstress added swarovski crystal beading to the bodice and it was simply amazing! A wonderful boutique and a great experience! Thank you Celebrations!
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Kelly Thibodeaux
Ive gotten my wedding gown and a bridesmaids gown from Celebrations and all of my experiences have been fantastic! Katie worked with me and my budget to find exactly what I was looking for. The atmosphere is so warm, inviting, and it really provides for a personal shopping experience. I couldnt have asked for anything better!!!
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Nicole Klepadlo
Great service. All the ladies there are so friendly, upbeat and helpful. Sam assisted me with my wedding dress. She made me feel very comfortable trying on different dresses, helping me in and out of different styles. Very reasonable prices, great communication and also have a tailor available for alternations.
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Mara Stephens
Although I didnt buy my wedding dress here...the staff were wonderful. Sandra helped up and she was patient, kind, gave exceptional service, listened to what I wanted and understood if I didnt like something. Would recommend this place to anyone!
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Corrie Hermans
I went in for my first time trying on wedding dresses, they were so nice! They were great staff. I didnt buy my dress here because I live far away and went to please my grandmother, but if I lived close by I would buy from this store!
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Dawn
Celebrations is Amazing! Dont even bother shopping anywhere else- Celebrations has you covered! They have the best selection and the best staff- those women are seriously wonderful and make the process so much fun!
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Pat Cortez
This was the most racists place ever been to..the staff pretty much said if your not going to by any dresses please leave.. Because it was closing time.. Will never go there again..
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Tabatha Lucas
Everyone worked so hard to make it happen in my short time frame. Kerry was awesome. She listened and suggested a dress that was perfect!! Very professional!!!! ❤❤❤
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Lyssy Love
Not that many prom dresses. Really expensive. Lets you take pictures of the dresses! (some stores dont)
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Amy Alexander
Good selection, but pretty pricey. Budget friendly selection needed.
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Thelma Hernandez
Awesome staff! Thank you Bethany!!