Category: | Bridal Shop |
Address: | 18720 Stone Oak Pkwy #117, San Antonio, TX 78258, USA |
Phone: | +1 210-451-9602 |
Site: | bellabrideboutique.com |
Rating: | 4.5 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM 11AM–4PM Closed |
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Brittany Torres
Well I have been debating on whether or not I should do a review because my experience wasnt horrible, but to be honest when I think of this place I feel irritated. I bought my dress from here and the day I put my deposit down I was told the remaining balance would have to be paid at the end of July. May comes around and I keep getting a phone call that my dress is in and ready to be picked up. I finally called back and explained to them that I am not ready to pick it up because I didnt have the rest of the money to pay my dress off. I was then told I had to pick it up or else Id be charged a $100 late fee each day or something like that. (I may be wrong on that part) I started panicking and had to come up with the balance and go in and pick it up. Point is if I knew I had to pay it off when it came in I would have been more prepared to do so. When I told them I was suppose to have until July they didnt care. Also when I took my dress home I was going to try it on and realized it was dirty! It looked like it had been tried on! I have a picture that I will post. Anyways I didnt have the best experience here. I do regret buying my dress from Bella Bridal. I felt rushed, pressured. I hope all you other women have a better experience then I did.
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Samantha Wertz
I absolutely LOVED this place! My planner set me up an appointment and I arrived on time to my appointment. The staff was waiting for me and greeted me right away. They were so accommodating and made the experience all about me. I was so excited the night before and this experience was everything I dreamed about and more! The girl I was paired with was so knowledgeable and picked out the PERFECT dress for me. This was the only place I tried and would never go anywhere else in San Antonio. After I said yes to the dress they popped a bottle of complimentary champagne for myself and guest I brought. Just to mention a little about their customer service, my friends baby was crying and the staff could tell I wanted a group picture. One of the staff members asked to hold and rock my friends baby just so she could enjoy the time with me and take a picture. TOP NOTCH service there. I love Bella bride boutique and cannot recommend this place enough. Cant wait for my dress to come in! Thank you again Bella bride boutique and to your AMAZING staff! Gorgeous dress options as well!
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Andrea Keithler
Bella Bride Boutique was the first and last bridal salon that I walked in to! My vision of my wedding dress was somewhat fluid, though there were several characteristics which I did or did not like from the beginning. The girls at Bella listened to my ideas and then helped me choose several options to try based on this as well as my figure. Despite being completely against a strapless dress at the beginning of the appointment, by the end I had fallen in love with an elegant yet simple Mikaella gown that Caroline suggested. When I wanted to keep a few other appointments prior to locking the dress down she was a little pushy, but I appreciated this in the end and absolutely made the right decision by going with this dress. I returned to order a custom veil and though the wrong one was delivered initially, Bella made it right and ensured that I had the correct veil in time for my wedding. Overall a pleasant experience and I would highly recommend them!
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Maya High
I had very high hopes of this place because my client had recently gotten married and raved about how great this place was. I unfortunately was not happy I came in early for my appointment and waited to be helped. My consultant said she did not take the time to read my online profile they send in the confirmation emails, and I could tell she was irritated with the day and brought it all to my appointment. This was my first time and I was not used to not getting undergarments to put on underneath the dress. I felt so rushed to switch dresses and make a decision they all started looking the same. I was in and out in about 35-40 minutes and I will most likely not come back.
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Skylar Albritton
I was blown away by my experience with Bella Bride Boutique. I worked with Jill to get a gorgeous Hayley Paige gown for an editorial in the Hill Country. Not only did they help us select the perfect one (Lorelei), they brought it to the shoot to ensure perfect fit on the model. They handled all the clipping and fashion taping our model in so she looked radiant. The level of care they took with that shoot proved to me that they go above and beyond for their brides to make sure they look and feel their best on their wedding day.
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Shelby Hill
I did not have an appointment with Bella Bride, but walked in just to glance at the dresses and hopefully book an appointment. The boutique was beautiful, and the staff was amazing!!!! They actually put me in 2 dresses in the little time that they had before their next appointment came in! They have beautiful pieces and were so helpful!!! Highly recommend this boutique!!!!!!
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windcrest cosmetic & general dentistry
The woman who first spoke to me was so rude. I let her know I had tried on dresses before, and was disappointed in everything i had tried on. She wasnt very friendly kinda seemed annoyed with the questions i had asked. The reviews for Bella Brides is one of the main reasons I came there, was very very disappointed. They dont have many sections, and arent very helpful.
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Haleigh Pickett
I am not impressed by how my friend was treated. She was told by Caroline that she "shot herself in the foot" because she didnt have a specific or "favorite" style. This is already a stressful and emotional time and thats just not appropriate to say to a bride. We went somewhere else and found the dress of her dreams.
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Dolores Sosa
Overall I was glad we went there. At first we were told we didnt have an appointment scheduled. My soon to be daughter in law had confirmation email,we all did. They honored the time and made the time to get her fitted and she found a beautiful dress thanks to their help. #happybride
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Katherine Lopez
Their service and expertise is on top. The owner and staff are the best in SA and go above and beyond for each client. Dont even waste time looking elsewhere because no one will ever match their service.
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Christina T
Very helpful & nice customer service that helped us she was very easy to talk to. Definitely knows what shes talking about.
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Lil Quint
This is a wonderful boutique! The staff and owner make you feel so special and right at home. Beautiful dresses!
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Allison Jeffers Wedding Photography
I love this boutique and their selection of dresses!
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Debbie Roberts
Best personnel, great selection