Hart Ace Hardware

Category:	Hardware Store
Address:	8203 TN-100, Nashville, TN 37221, USA
Phone:	+1 615-662-6767
Site:	acehardware.com
Rating:	3.8
Working:	7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–6PM 12AM–5PM

Location

Photos 83

Reviews 12

Concerned

After calling ahead to see if they had a part in stock to which they said " yes, we have three" I drove 30 minutes in heavy traffic to get there. Once I arrived I was greeted by a young man to whom I relayed the model number of the piece of equipment for which I needed the part. After disappearing for 10 minutes he returned asking " what model was that?" After another ten minutes he returned saying "the guy that handles those parts is out to lunch". After 5 more minutes he returns yet again with another guy who affirmed that it was he(the second guy)who had spoken with me by phone earlier. I inquired again about my part to which the guy, who earlier by phone said "yes, we have three", now says " we dont carry parts for that brand". Ladies and gentlemen, I know you feel my pain when I tell you that if you want professionals then go where professionals work. Cause it sure as $hit isnt here. Leave the homeowner type hardware stores to the Diyers and go anywhere professionals conduct business. After an hour and a half of frustration I still dont have my part.

A Private User

Very poor business model - tried to sell us a used and damaged Flexible Flyer Sled as NEW at full price - when we offered $10 less than full price they refused any negotiations. Manager said, "Whats the difference - its just going to get dinged up anyways". USED is NOT NEW. - Thank goodness Home Depot is just 3 miles farther. Good luck trying to wow the locals if you are so aloof.

A Private User

These are Friendly Guys who Know their Hardware. Unlike many of the guys at the big box store on out Hwy. 70, they enjoy helping their customers. I like doing small projects at our home and frequently have questions about which materials to purchase and how to use them. I always get the advice I need there and will visit again soon.

Glenn Saunders

Always helpful and willing to go the extra mile for their customers. I go here a few times a week it feels like and they are always smiling and helpful.

Carl Kahle

The staff is always helpful and the quality/ selection of the products saves me trips to the bigger stores.

A Private User

Always helpful, have most everything youll ever need. Great gift shop. Carries Woodwick Candles.

Jon Davis

Paint department was less than willing to accommodate and eager to cover their mistake.

Chris Ratzlaff

Great customer service. Got me what I needed and fixed any issues promptly.

A Private User

Probably the worse service I ever experienced. Very rude manager.

Michael Gomez

Best neighborhood hardware store and great service.