Category: | Furniture Store |
Address: | 1535 E Stone Dr, Kingsport, TN 37660, USA |
Phone: | +1 423-246-1333 |
Site: | grandhomefurnishings.com |
Rating: | 4.3 |
Working: | 10AM–5PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 12–5PM |
GR
Gregory Wright
Promised delivery on Thursday. I double checked with two people before I left the store. Drove all the way to Knoxville and paid people to remove the old stuff and sat around half the day waiting. After I called the store, I learned the asst manager had changed the deliver date without contacting me. Then they try and say we thought it didnt matter to you. This left me with no furniture and a two hour drive for nothing. I ended up buying the same furniture in Knoxville for $100 less per item! Stay away from these people! Horrible customer service!
DA
Daniel
Several people greeted us, held the door for us and offered us drinks as we came in. We said we were just looking, but ended up being followed from behind anyways, thats normal I suppose but still annoying. We did not end up buying anything, but its a nice place with a lot to choose from.
ST
Stacy Henley
Travis my sales agent, was extremely helpful and friendly. I found a new living room set that is absolutely gorgeous and the price was great too. The lady in the office was very kind and helpful as well. Great service and extremely friendly people, Ill definitely be a return shopper!!!
SH
Shae Stewart
Grand has great prices, great employees and an up-to-date selection on many home furnishing. I suggest speaking with Karen, she has been over all of our sales and is absolutely fantastic!! If she doesnt have an answer, she will find it!
JO
John Hoch
It was a pleasant experience for my finesse and I. When we had questions they was answered. We liked the experience where we was not pressured to buy. We had time to make up our minds on what was best for us. We would shop here again.
SA
Saundra Hamilton
Christy was very helpful in both showing quality bedroom suits as well as keeping in my price range, although I did not purchase today Grand is definitely a contender as my search continues.
LI
Lisa Pate
Furniture SUCK been through 4 couches in less than a year and the manager is a rude woman no customer service skills at all I DO NOT recommend this place its a waste of money
JA
James Nisbet
Bought three additional mattresses there today we also exchanged out 3D/Day old mattress. We are extremely with the salesman, Eric Block. He was extremely informative.
JE
Jennifer Foss-Riddick
Over priced. Dont fall for there no credit check financing on furniture stick. I went there was looking at stuff everything expensive here even basement stuff.
SU
Susan Grill
Very helpful and friendly staff. As soon as you enter the store they offer you a beverage and sometimes popcorn. They have quality furniture worth looking at.
AN
Andrew Conkin
Friendly staff. Complimentary glass-bottle Coke when you enter the store. Helped answer questions and find options for a particular kind of swivel chair.
MA
Matthew Hammonds
Nice furniture, but organization isnt too good. Friendly staff. Prices seem fair on some things, but poor on others
AD
Adam Trinkle
Great service. Karen Taylor was awesome helping us find an ottoman!
TE
Teresa Cassell
Great customer service. The prices are higher than I anticipated.
JO
Johnny Stewart
Little pricey but what furniture isnt. Great selection though
EV
Evan Shultz Dirty Ballz Racing co.
High prices. Cant browse without staff bugging you.
KE
Kevin Qcumber
I got a great chair here for only $200 on clearance
SU
Susan Baker
Staff went out of their way to assist my mother.
SU
SUGAR LAND
Walked in to looked received a gift and drinks
PA
Patricia Bowen
Big selection of furniture for every room.
RU
Rusty Fitzpatrick
Great choices covering all ranges
MI
Michael Gilly
Excellent staff and good prices.
RU
Rusty Fitzpatrick
Wide range of options and prices
JA
James Roberts
Beautiful furniture but pricey
JA
James Wallin
Nice people, fair prices
DA
Daniel Price
Friendly furniture store
WI
William W Isom
Excellent service
JU
june Wagner
Good selection
WA
Wanda Parker
Over priced
GE
George Hunley
Bad
CR
Craig Goodman
A+