The Home Depot

Category:	Home Improvement Store
Address:	1120 Vann Dr, Jackson, TN 38305, USA
Phone:	+1 731-660-4322
Site:	homedepot.com
Rating:	3.3
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 8AM–8PM

Location

Photos 100

Reviews 21

Laralee Steinfeldt Boyd

So walked in the entrance with my cart with paint to return. Stood at the return desk. Finally asked, "am I in the wrong line ?" Cashier was also waiting on customers buying items coming the other way. Then she looked in my cart and said, "Oh, paint....I gotta call someone". So a woman showed up after a few minutes and tipped up one of the paint cans ! I said, "Be careful, that one has been opened". She tried beating on the lid with screwdriver, then took the can of paint and left after telling me you know this is pre-mixed, right ? " (Well, yeah, I ordered it online because the store does not carry it - Behr Alkyd Enamel). I saw the woman was going to the paint desk. So I followed her. Returns cashier was still waiting on buying customers. When I got to the paint desk, she said (loudly), "You did not need to follow me here...go back where you were." I had enough. I left the store without my refund. $72.00 and the paint was terrible. It was ordered online because the store did not stock it. I attempted to paint cupboards with it. I have a lot of experience painting. New wood, sanded, primed, sanded, painted, dried properly, sanded, painted, dried, steel wool, etc. Three times and five weeks later - paint is still sticky. The drawers and doors are sticking. Now I need to re-sand and paint with proper paint. So this entire job was a fiasco. Will never go to Home Depot here again. Nor order anything online. They have lost my business for good this time.

Susan McDaniel

I have had too many problems with this Home Depot than I think I have the energy and space here to write about. Kitchen design - bad. We bought granite countertops based on in-store calculation. Our measurements were proven accurate but in store personnel forgot to include one section. Needless to say, the price was not what was expected and then the installation was really shoddy and we had to involve the store manager to resolve. Delivery - no quality control. Fence panels arrived damaged and door arrived wet and discolored from the packaging bleeding onto the doors. We paid $79 for delivery and expected better. In store customer service - good luck with that! No one seems to be in much of a hurry at all - that is when you can even find someone to help you. Calling the store to resolve an issue - expect to be disconnected at least once. I gave one star because zero stars is not an option.

A Private User

This Home Depot is absolutely the worst Ive ever seen. Ive shopped in Home Depots all over the country, and this one is the worst. What little help they do have is mostly of no help whatsoever. As for "You can do it, we can help", while I may be able "to do it", theyre certainly not qualified to "help".

Edilberto García

Es la store mejor surgida dé USA tienen todo ló qué necesito para la construcción y mantenimiento es fabulosa ¡

David Wilson

Ordered online,and they shipped the wrong item...no one wanted to admit that home depot made the mistake. We placed the order several days before hand,and the store attempted to make it our fault. Really unacceptable customer care and support.

Anthony Hill

Ive been shopping at this location for 10 plus years. Ive made many purchases and Ive always had good customer service. Recent purchase was for online pickup and it was a very smooth hassle free transaction.

Alice Clark

Extremely unpleasant in the garden store...after spending an hour + picking out a tree and plants..the gentleman was VERY rude when we asked for plastic for the car to transport our purchases...

Marvel Bills

Customer service in garage door openers very poor. Waiting for service for a week, Noone called or came by. Associate Flynn did not seem knowledgeable about how to remedy the situation.

Briana Partain

Beware buying anything from them online. If you need to return something, they gave me the runaround and had to go to my local store which did not carry the product for help.

Mark Bray

Some things you find here, that you cant get at Lowes, and vice versa. Also, like Lowes, the staff is usually not helpful, but there are a few exceptions.

Caroljeanne Phillips

Excellent! Bryan Carter resolved product issues in a professional manner and can-do attitude.

Jill Allison

Friendly, knowledgeable sales person, found exactly what I needed.

Ricky Reasons

It was good went out of their way to help I ll go back

Kay Gooch

Great service. Always ready to help.

William Gillmore

Its a Home Depot. Nothing special

Steven B

Able to find just what I needed.