Category: | Cell Phone Store |
Address: | 1807 Cherry Rd #175, Rock Hill, SC 29732, USA |
Phone: | +1 803-618-3246 |
Site: | cellularrepairllc.com |
Rating: | 3.9 |
Working: | 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 8:30AM–7:30PM 9AM–7PM Closed |
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Sam Spratt
DO NOT TAKE YOUR PHONE TO THIS LOCATION. I called two repair shops Cellular Repair (this location), and CPR Cell Phone Repair. I told them both that I had dropped my cell phone in water and that it was no longer coming on. Both repair shops quoted me $75, and CPR did mention something about additional parts and may be more. Anyway, I decided to try Cellular Repair b/c their website stated, and I quote “After we fully diagnostic your iPhone, iPad, Tablet, Smartphone, laptop or Desktop and determinate your water damage issue. We replace the parts affected in your device with OEM parts and returned fully functional to you.” Their website also stated quote “ Our certified technicians, have the experience and knowledge together to deliver a 100% satisfaction on any iPhone or smartphone. If we don’t successfully fix your phone, you dont have to pay us.” When I got there Jinoh Joo (Manager/CEO) was the only one there, and he said that my phone should be ready about 6:40 which was about an hour and a half from when I dropped my phone off. When I got there he said that there was an oily residue in my phone as well as water and I told him yes, this was from the dry rid that I read online I needed to use (FYI DON’T USE DRY RID). He advised that if I ever drop my phone in water again don’t use rice or dry rid take my phone directly to the repair shop. I said ok and he proceeded to tell me about my phone. He did show me a dark spot on my phone that was caused by the water damage and he also advised that my phone speaker no longer worked, and that I would have to use the speaker phone during calls. This was fine I use my Bluetooth anyway. Other than that he stated my phone was good. I paid him $75 plus tax which came out to be $80 took my phone and left. My phone was working fine and then later that night it started locking up and would not go to the home screen or shut down. The next morning it started flashing on and off. I took my phone back to the shop where I was told by Jinoh Joo “oh you had water damage there is no guarantee.” I told him this is not what you told me yesterday and I paid you b/c I you told me that my phone was fixed. Jinoh then went on to say that no company could guarantee full repair on a water damaged phone and that there was nothing else he could do. I told him that he couldn’t say what another company couldn’t do b/c I didn’t take my phone anywhere else I brought it to him. I told him b/c he stated he could fix my phone, and b/c of his online guarantee that my phone would be fixed or I didn’t have to pay I left my phone with him. In short this company does not stand by their word or their work so if you want to take a chance and bring your phone to them hopefully they actually do fix it b/c if they don’t you’ll be SOL!!
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Loyd Cain
I want everyone with cell issues to come to cellular repair in rockhill . the man who helped me is named JINO (geno is the phonetic spelling ). this cat is awesome hes not a kid with minimal tech savy and questionable morals hes a pro technician that inspires confidence, and he fixed my phone and allowed me to be up and running again in minutes. great atmosphere and the service is second to none!!!!
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Shalana Cureton
My daughter cracked her screen and we brought it into cellular repair and Jinoh do a superb job. He was very nice and informative. his work and the time that it took i would recommend him to anyone. Very affordable pricing. Please for any cellphone needs come and check this location out you will not not be disappointed.
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Emily Hamilton
Fixed my phone quickly, did a great job, and didnt cost me an arm and a leg. He was nice and actually found a hidden crack in the back glass of my phone and fixed it with out the up-charge. Was very nice and polite to work with! He didnt try to take advantage of a young girl in need! Will always come to him for repairs!
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Shawn Shelby
Jhon is not an experienced cellphone repair guy. He actually broke the phone we paid him to fix. When we brought it to his attention that the phone was broke and not fixed. He asked for more money to repair and pretended to not understand our clearly spoken English!!! Beware!!!!!
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Molly Boyle
I had a great experience! I severely cracked the screen of my iPhone 6s. It only took half an hour to fix and it was only $99, the least expensive phone repair I could find in Rock Hill. The new screen is great and Im so thankful!
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Anne Kim
I believe this store is one of the best repairing store ever! The owner gives a really nice service and he gives realistic advice for us to save money and also maintain good battery. Thank you Cellular Repair LLC!!
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T. Waters
I took my LG smartphone here last night with a shattered digitizer, not only did he repair it within an hour to like new condition, the cost for repair was very reasonable. I highly recommend Cellular Repair LLC
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Shanelle Jenkins
Jinoh super professional and can get the job done fast, when he sets a time he really means it. The prices are very affordable and he has knowledge to so much technology come see him his hours are awesome.!
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Jordan Wilson
best place to get any screen repaired in Rock Hill. I have been here multiple times to have my ipad and iphone repaired and not to mention that they have the best prices around!!!!!!!!!!!!!!!!!!!!!!!!
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Kenneth Zanio
My phone looked like it went through a war totally shattered and led was gone would ring ,but never lit up could not use! Dropped my phone off when I picked it up looked brand new and work well
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SeQuayah
I came in multiple times and Gino has always given a warm greeting and fixed my broken iPhone /iPad screen with no problem and in a timely manner . I would definitely recommend this place :)
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Matt Hope
Dont go here if your screen is broken on your phone. I took my phone here. When I got my phone back my new screen wasnt all the way on. And he said there was nothing he could do.
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Arica Brockelbank
Cellular Repair Llc, (Jinoh) is the BEST place to go. I cannot believe all the amazing work Ive had done at this place. Definite go to for any fast repairs. AWESOME WORK.
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Mya White
This is a great place to repair your cell phone. The customer service is wonderful. I really recommend this place if you are looking for affordable repairs. :)
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Quill Thrower
service is great! I come everytime I have a problem and he always has a solution for a affordable price and gets it done quickly . definitely recommend (:
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Kyungdan Choi
Jinoh knows what the customer needs. He is very honest and pleasant to talk to. He examined my problem less than a minute. The BEST repair store ever!
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Hannah Cook
I love Cellular Repair LLC. It was quick easy and affordable. I highly recommend coming to this store if you need cellular repair!
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Tamara white
This is a great place. cheap and affordable prices. Friendly staff. Never have any problems, I really recommend this place.
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Trey McNeil
Service is excellent. Hands down the best cellphone repair shop in Rock Hill. Very fast repairs and most affordable price
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Zina Weaver
I absolutely loved this place! He was super nice and fixed my phone with amazing speed! I would recommend to a friend!