The UPS Store

Category:	Shipping and Mailing Service
Address:	701 Gervais St #150, Columbia, SC 29201, USA
Phone:	+1 803-254-1601
Site:	theupsstorelocal.com
Rating:	4.1
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 10AM–2PM Closed

Location

Photos 15

Reviews 18

Robert Beaty

Tried to deposit checks for USAA like I do at any UPS Store, but the machine malfunctioned. Thats ok, stuff happens that you cant help, and the employees did their best to fix it. They couldnt get it to work, so they apologized and I went to another UPS Store in Columbia. No problem, right? What made me give them two stars is that they didnt give me all of my checks back when the machine malfunctioned, they left two money orders behind the counter. When I called and they said they did have the checks, they didnt apologize. They also didnt apologize when I drove fifteen minutes back across town to get the checks they didnt hand back to me - just handed me the checks and walked off. I guess they were embarrassed or sheepish, but you should apologize when you mess up, not ignore the customer and avoid them as much as possible. I wont be going back to this store, the ones in Irmo and at Forest Acres are WAY better.

Caryn Richardson

I had two packages rerouted to this store because I needed them that afternoon. I was sent notification that my packages had been delivered and were ready for pickup. I went there to pick them up and was told that they couldnt find the other package. The guy who was helping me was nice enough and was trying to locate the package. He made the mistake of asking his snotty co-worker who proceeded to tell me (without looking anywhere) that it wasnt delivered here and I needed to contact UPS. I said I clearly have delivery confirmation that it was delivered to this store. She said I dont know, but its not here. Needless to say - thanks to her rude demeanor I wont go back there. Yall really need to think about who you hire to help business customers. People who have no interest in customer service and only want to collect a check are not the right fit. Forest Drive is a much better choice.

Tim Rogers

I have had a mailbox at this location for almost 2 years and have been repeatedly impressed by their service. Normally I dont write many reviews, but when I saw that no one else had written yet, I felt obligated to share my opinion. Their rates are reasonable (for a mailbox and for shipping) and there service is A+. It is very convenient to have a mailbox where any shipping company will deliver to (cant do that with a PO Box) and you dont have to worry about a package disappearing from your front door. If you find yourself in need of their services, I highly recommend them.

ben whipple

This store is Great! I had purchased a microscope near to their store, they handled everything, they picked up the item, securely packaged it and sent it for a very reasonable price. Thanks UPS, Ill definitely will use your great service again.

Patrick Baxley

Very Friendly staff. I highly recommend getting a UPS Box. I get a text every time a package arrives. Its great for my business and very convenient when I order stuff online and dont want it sitting on my porch while at work.

Dr. Travis Zigler

Went to send an international package. The man behind the counter told me I had to go to a drop box to pick up an international form and then come back, so I went there... No forms whatsoever. Thanks UPS!

Sarah Donnelley

I use the UPS store to ship and occasionally to print. I printed my graduation invites here, and the personnel was very attentive, making sure everything came out perfectly. Definitely recommend

matt hambrick

So over priced. Tried to ship one golf club and it was going to cost $52.00, took the item to Fedex and it cost $12.00. What a rip off. I will never use UPS again!

Greg Prevost

Staff is very helpful and friendly. I have been using them for 2 years and would recommend them highly.

A Private User

I cannot use an account here. It is somewhat inconvenient as least for our business.

Marcelle Raphael

So helpful!! Even with strange requests like I had.... beans for my beanbag!

tony headen

I took care of my business and was out the door in 12 minutes.

Rick Giraudy

Always great service Its quick and courteous

Futuristic Warrior

Quick and friendly service