FedEx Office Print & Ship Center

Category:	Print Shop
Address:	1111 Greene St, Columbia, SC 29201, USA
Phone:	+1 803-799-3807
Site:	local.fedex.com
Rating:	3.3
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 17

Reviews 13

King Denali

Ive had recent excellent service at this store, HOWEVER, I just stopped in to have a very routine service (printing PDF images for furniture transfers) and I was greeted by "Jackie" - it was all downhill after that. Before I could even email my files for printing to the print and go email address, she basically ran me out of the store. She had no interest in satisfying the customer needs whatsoever. As soon as she asked for my information (which Im generally reluctant to provide without bonafide "need-to-know" since corporate America and the government both have horrendous track records with securing PII), she informed me that she could not assist me without it. I told her that I routinely come in and get services, exactly like what I was attempting this morning, without providing any personal info, and she directed me to use the self-service option. When I asked if it allowed me to resize, etc., she flatly stated "no". There were numerous occasions, even in this short exchange, where there was lots of eye-rolling and generally disrespectful deportment. Again, it was abundantly apparent that "Jackie" had absolutely zero interest in assisting or fulfilling the customer needs. I even got a "have a nice day" that was dripping with sarcasm on my way out the door. I mention also that the store was completely empty except for me - it wasnt like I was interrupting other work...other than her social media activities perhaps. Like I said, Ive generally had good experiences at this store - at different times of the day. A word to the wise, if you can avoid this place during Jackies shift, itd be well worth the wait.

Paul Michael

My problems is not with the people that works there but with the driver that was supposed to deliver my package 5 days ago, he LIED saying that The Business was closed the first time and I live in an old folks home that NEVER CLOSES, nor the office or the door, he simply was never here, then they were suppose to deliver today and I was waiting the whole day almost by the door and had the office personnel checking, HE NEVER GOT TO THE BUILDING, for this second try he INVENTED a wrong address for the package, same address that Amazon is working with for AGES, now they say he will try again tomorrow, can someone has that kind of power? To do just as he or she pleases? We are planning to send a letter signed for all the people that he affected and send a copy to the major Stephen K. Benjamin, since he is carrying a projector screen that was supposed to arrive at the same time that the projector, 5 days ago, now we have a projector and no screen, I have the feeling that he will never try to reach the elevator and go up the 14 floors, it is sickening, disgusting that someone will be able to do that and get away with it!!!

Ashley Martin

While preparing for my interview...I needed to print my resume (& my interview was a hr away from the time I went inside of FedEx) I immediately noticed after going to the print Kiosk and having printed my resume from my flash drive that some of the information on my resume was missing. So thinking I needed to just redo my resume altogether, Kyle asked if I needed any help. I told him the problem I was experiencing, and he immediately offered to help. Not only did he save me "most likely* a hr which would have possibly had me late for my interview, while me feeling "possibly" frustrated, and so on ....he helped in such a professional, very courtesy manner. One can ALWAYS appreciate those who not only help but provide excellent customer service along with it!! Thanks Kyle! Ill be visiting this FedEx again!!

Latrice Ware

This is by far the worst service I have ever received from fedex. I had a package that was to be delivered to my husband. The first day it was attempted to be delivered at 9am...my husband works so of course he wasnt home. Then I went online to schedule delivery after 5 which yet again they delivered early in the morning. Third time I called and she put a note on the account stating not to have the package delivered until after 5. Friday morning I get another notification saying the package undeliverable because it still delivered early in the morning. Clearly they do NOT care or cant comprehend what I was saying.

Lauren Smith

All of the employees Ive dealt with except Walter act as if it physically pains them to have to reply with words to any questions you may have when having something done there. One female employee in particular could not care less about your needs and literally when you ask a question, rolls her eyes and waits an entire minute to respond because shes so pained. The waits are always ridiculous and there are always at least two people wandering around the machines acting as if theres not a line of people waiting to be helped.

Melissa Marr

I have had a bad experience every time Ive been to this location. I find that to be almost amazing. The staff never greet you or ask if you need help. I have found myself waiting at the counter for minutes waiting to be acknowledged by someone 10 feet away, looking at a computer. Even my experience with the "help" of a manager was horrible. He seemed judgmental and didnt listen to what I needed, yet still tried to get me to buy a ream of paper.

A Private User

i really am satisfied with my experience at this store in the printing department. i was in a rush to have things printed for an assignment and got everything i needed to exact size and the color was great. i had a guy named jeff help me and he was awesome since i was so lost with trying to do it myself, so he just did it for me with no issue, and he was friendly. ill definitely be going back for all of my printing needs!

Betty & Willard Byrd

I ordered something from Dennies in Winston Salem on the Fifteenth and it was mailed on the sixteenth. It is now the nineteenth and I have not received it. I live at 135 Blue Bird drive Blackville, S. C. 29817. We live at Sojourner Campground, Dolmans Bridge Road go down 78 highway. Until you hit Holmans Bridge Road. Between Blackville and Denmark. Thank you!!!

DanDino8100

they picked up the phone line and left it off the hook without answering, heard the whole damn office, while Im sitting there saying "hello hello" tried to deliver my package at 6:44am in the dark! was promised to receive it by christmas and they failed

Tabitha Johnson

One of the drivers hit me and my bike a mile or so from here and didnt stop. (Corner of sunset and main). Calls to the company did nothing. Still mad, bike repairs cost me 40$ and the frame is permanently damaged. This place sucks.

Pamela Poole-Lively Machino

I go here all the time. Love the 24 hour service. They never complain if i ask them for help or to print or fold something at last minute. Great service. Only thing i dont like is they tend to disappear into back room at times.

Jacquelyn Cunningham

I have utilized the services of FedEx (Kinkos) for more than 10 years and have never had an issue -only great services and results. I particularly appreciated working with them during the 12:00am-3:00am hours. Awesome team!

A Private User

This store is really hit-or-miss, and they tend to not be very sympathetic (perhaps not very student-friendly). I wish that there were more professional printing options close to campus.