Westway Electric Supply

Category:	Electrical Supply Store
Address:	9027 West Chester Pike, Upper Darby, PA 19082, USA
Phone:	+1 610-449-8700
Site:	westwayelectricsupply.com
Rating:	4.1
Working:	7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–4PM 7:30AM–12PM Closed

Location

Photos 5

Reviews 14

A Private User

Ordered 4 Abco Halogen bulbs at $19.90 per bulb and received 4 Westinghouse bulbs costing $9.99 each! Sam in customer service tried to mislead me into believing that they were the exact same bulb! The Abco has a ceramic coating as well as a different part number! When lying didnt work, he indicated they would get back to me. The second guy, Mike, who called me back eventually agreed that the bulbs were the not the same. He indicated he would ship me the correct bulbs but I would have to pay for return shipping on the wrong bulbs they shipped me! I strongly suggested that he have UPS pick them up and credit my credit card. He then transferred me to a woman, Bonnie, who agreed to do this. However, its yet to be determined if they will also credit me the $15 for the shipping and handling on their mistake...My suggestion: Do business with someone reputable.

Kari Onerheim Burns

I found Westway Electric Supply during a web search when trying to find a replacement for a specialty bulb. I used the contact info on the website to send a picture of what I was looking for, and the information I had on the bulb box. I arrived home the next day to find a real-live-person voice mail from Anthony at Westway providing me with very specific information to help with my dilemma. Really? I was blown away! While the bulb I was looking for has been discontinued, Anthony suggested a new bulb with little cosmetic difference to the original. Its impressive to get that kind of person-to-person service in this era of faceless internet transactions. We should all support this kind of business! Thank you Anthony and Westway! Youre the BEST!

Stephen Humphrey

I am very satisfied with my dealing with Westway Electric. Long story short, I replaced a few toggle switches with automatic timer switches that were located in multi gang boxes. When I went to replace the wall plate to accommodate the new timers, I could not find the required matching ones anywhere. After scouring the internet for the brand/model I needed I found Westway, who despite it being such a small order (three wallplates) kept me up to date on the status of my order and got it to me much quicker than I expected. I will definitely go back to them again next time the need arises!

A Private User

I called in because I needed a discontinued breaker for an old apartment building that I was working on and I did not want to have to replace the entire panel. Sam said they did not have one in stock because it had been discontinued for many years, but he would make some calls. About a half hour later he called me back and said he found one in California and could ship that day!! They definitely saved me a ton of money and time that it would take to find someone that actually had one. I highly recommend Westway if you find yourself in a jam!

Aracelys Armelo

Received my 2 pendant lights on 04/06/17 for my kitchen and sent them an email stating that I needed to return them. I was informed that there is a 35% restocking fee. That is a very high restocking fee!!!!! Spent $400 on the two lamps, which included shipping fee of $25.00 and now I have to pay over $100 restocking fee, and additional shipping fees, AND wait another week to ship the merchandise back; as they need to provide me with a RMA (Return Material Authorization) form. BUYER BEWARE OF THEIR RETURN POLICY.

Mike McDevitt

My admiration for the customer service I just received from Westway. I placed an order based from a picture on the site. This picture was very misleading and the parts I thought I was ordering were not correct. I received a very courteous call from Westway letting me know they credited my account and corrected the problem. Very refreshing that a company will go the extra miles to fix the problem and give the extra customer service. I would recommend this company over and over.

Daniel Altabef

I placed a pretty big order for Zwave switches from Westway. Anthony was my contact. Anthony was very helpful and found answers to questions I had by calling the manufacturer of the switches for me. He made sure that every question was answered before proceeding with the order. He also made sure that Westways prices were competitive. I had a GREAT experience and I will do business again with them. Thank you! Also, the follow up customer service is outstanding!

Cahit Coruh

I gave 5-star rating for my first experience with Westway Electric Supply. Good prices and excellent service. I sent an e-mail to learn about delivery date of the packages that were going to be shipped directly from manufacturer. Very speedy service and help I got from Kathleen put Westway Electric Supply at the top of list for my electric related purchases. Thanks to Westway Electric Supply and especially my thanks to Kathleen.

Lois M. Verbrugge

Westway was terrific in solving a problem. I hunted for an uncommon bulb, and only two sources with in-stock were found (others indicated discontinued). One was Westway and I ordered. The bulbs (Westinghouse) were poor quality cf. prior ones, almost knockoffs. Westway found the original bulbs, they arrived and are fine Everything worked out because Westway pitched in and helped greatly. Thank you, Westway!.

Chris Nenov

I ordered light fixtures from Westway. They arrived on time, but some of them were defective. Westways customer service (Anthony) was extremely polite, prompt, and efficient in replacing the defective product. His communication was excellent. A truly outstanding company.

Kevin Freeman

Westway Electric is the go-to place for the absolute best in supply and service for contractors and individuals. Tony and his teams knowledge and customer service are unmatched in the Greater Philadelphia area. I wouldnt go anywhere else for electrical supply.

Stephanie Hansen

I stumbled upon Westway Electric on Google and am so glad I did! I ordered my pendant lights and they arrived quickly via UPS. The best part is they were $40 cheaper per light than the next lowest distributer, Wayfair. Very pleased!

Laurel Whitmire

Huge restocking fee! Better be sure what you want. The size of the fixture didnt work for me and Im eating 35% restocking and shipping it back. Next time, Ill buy local.

Kyle Perchetti

Pricey but very friendly