Category: | Mattress Store |
Address: | 3225 N 5th Street Hwy, Reading, PA 19605, USA |
Phone: | +1 610-921-9710 |
Site: | sleephappens.com |
Rating: | 4.6 |
Working: | 9AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 10AM–7PM |
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Nan Linda L
As a rule Im not a review writer, preferring word of mouth, but in this case I want to shout it from the highest mountain. I went in to the 5th St Highway store today and had an experience that made me want to turn to the web to share. When I went in I was hoping to find replacement wooden slats for my old twin bed. I tell you Ive searched everywhere and they cant be found! Howard the manager said he was sorry but his company didnt carry them and he didnt know who did. I was about to scratch another place off my list when Howard suggested a bunk board. Id never heard of such a thing. He sat down and explained to me how it would fit in my existing frame and wouldnt move or break the way slats do. He then showed me what it was and told me it was $50 - SOLD and problem solved! Howard then spent 10 minutes politely and patiently asking me about the bed frame design to be sure it would fit. All this for an old lady and $50! He then had me drive around the back where his stock man Mich took to tying the base to the roof of my car. Howard saw my concern and assured me "Mich hasnt lost one yet" and thankfully Im testament that Mich still hasnt. Both gentlemen were lovely and both experts in their respective fields. Of all the mattress places in the area these gentlemen are head and shoulders above the rest. If you need anything bed related go to Mattress Warehouse on 5th Street Highway and have Howard help you! To the owners of the company; your people are your best asset in business and Howard and Mich are exceptional so I hope you count yourselves lucky and look after them!
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Kenneth Brown
My wife and I went into Mattress Warehouse on 5th Street Highway as part of our quest to find a reasonable quality mattress and boxspring for our guest room. We were fortunate enough to meet Howard who is the manager of this location. He was wonderful, knowledgeable and entertaining. Yes, we actually found looking for a bed in his store "entertaining". Howard was also able to get us a great deal and then apply a discount from the Sleep To Live Institute for participating in a three-minute education and bed recommendation test. In fact, the deal we got here was so good that we also bought a bed for ourselves and our guests. One doesnt buy a mattress everyday. With Howard helping you though, its actually a pity you dont. It was actually that enjoyable and painless! OK, off to bed for us now.
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Rose Barber
Simply WONDERFUL!! Thank you Howard! My partner and myself had been to a few other bed stores in the area including another Mattress Warehouse and werent impressed for different reasons. TBH we were confused and overwhelmed to use Howards (our sales guy) words. He said this happens alot with people. Howard was patient, kind and friendly. After finding our dream bed Howard made 3 calls to people to get us a great deal. We look forward to shopping with Howard & Mattress Warehouse again in the not to distant future for Matthews big boy bed because Howard made it fun and easy (as well as promising us another great deal!) 11/10!
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TPC Beast
Recently purchased three beds from Mattress Warehouse on the 5th Street Highway over a period of three months. Sales people knowledgeable, service excellent, and delivery on time. Best prices around town. When delivery personnel had a problem putting the adjustable bed inside the frame I had purchased, it was taken care of immediately. They phoned the district manager and he personally came to my home and solved the problem within two hours. Highly recommend!
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Happy Man
In store went well. King not in stock, so we had to have it delivered. A COMPLETE DISASTER. Truck knocking down wires and bushes out front. The new mattress was ripped. Took forever for them to set it up... wrong. Waited until following week for replacement, 2 different delivery guys ran down 3 different neighbors hedges and flowers gardens, knocked things off walls bringing mattress in house... NEVER AGAIN
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Tech A
We just purchased a matress at the 5th street location. We were helped by Howard Wakefield which I am very grateful for. I told him my criteria for a matress and he helped us find the perfect one. On sale, no less!!!! The store was tidy, the price was just right, and the customer service was spectacular. I will be buying my matresses here from now on!
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Marice Carmona
My husband and I had the best experience finding the perfect bed the salesman was very knowledgeable and extremely nice ,prices are affordable.needless to say I recommend this store to Anyone who is looking for the right mattress with great customer service
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Johanna Tavarez
Sales consultant was very unprofessional and extremely rude. Walked out with nothing so he said we should have told him so we didnt waste his time. Bad customer service and no patience. The guy with the British accent
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Jessica Kline
Howard was very helpful and our brand new mattress was delivered the next morning! We would definitely recommend them to anyone!
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John Printz
Very friendly and prompt service. I got just what I needed at a very reasonable price.
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nathan zele
Very affordable mattresses and helpful employees
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Joanne Dejesus
Best mattress experience ever I love it
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Dan B
Not very willing to extend creidt
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Harley Lover
10/10. :-)