Sprint Store
| Category: | Cell Phone Store |
| Address: | 2264 Lebanon Valley Mall, Lebanon, PA 17042, USA |
| Phone: | +1 717-454-0572 |
| Site: | storelocator.sprint.com |
| Rating: | 3.3 |
| Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–5PM |
Location
Photos 1
Reviews 10
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Rachael Swartz
My phone was water damaged and not working. I fortunately was due for a 2 year upgrade. The clerk refused to give me a phone unless I agreed to be part of the "iPhone forever" program. He said it would be a 5 business day wait if I signed up for w two year as it is store policy to order those even if they have your product in stock. It was a clear bullying technique. Ive been a customer for 6 years but in order to get a working phone last night, I had to switch to Verizon.
TH
Thomas Bupp
The store Mgr is very knowledgeable, the sales rep gave me a discount on charging cables which was well needed. I spent quite some time with Sprint on the phone and finally got my phone problem resolved. I do recommend the store if somebody is looking to move from another provider, or upgrade. also they will do everything to help you get set up with your new phone and theyll also explain things to you properly.
DR
Drew Carpenter
The customer service was phenomenal! Very helpful, knowledgeable, and they did well upselling products and services (coming from a person that works in the service industry). Didnt need or want some of the stuff and they didnt push further. We spent a considerable amount of time getting everything sorted out but the team members made the wait fun and enjoyable. They all deserve raises in my eyes!!
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nunya business
Been sitting here for 20 minutes. There are two employees with one customer each. Not so much as a hello, eye contact or anything. A third customer walks in from the mall who apparently knows one of the employees. This employee engages the new customer in a lengthy conversation in front of the customer he was previously helping. I just came in to buy a couple of accessories!
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jackie kohr
I switched over from Verizon or Sprint, I went to the store and a friendly girl help me out move my four lines over we now have unlimited data and our bill is feasible I recommend the store for anybody that wants to go to switch to sprint!
DO
Donna Benninghoff
I have to do a flip flop on my phone and the guys were able to do it there and taught me something else that was pretty cool so now you could
CA
Catherine Johnson
I was pleased with my service so far. Just waiting for my phone to come in now. We will see how long that takes. Paulette was very helpful.
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Brooke Pyles
The employees are very friendly and helpful. I enjoyed my time here.
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TOIUSA
Horrible place, gave us excuses to not help us!
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Nikki Walsh
Amazing customer service.