Category: | Car Dealer |
Address: | 675 State Ave, Emmaus, PA 18049, USA |
Phone: | +1 610-967-6500 |
Site: | vinart.com |
Rating: | 3.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 9AM–6PM Closed |
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Jessica Nacrelli
After having my baby I went to Vinart to get a more reliable used vehicle. They sold me a pre owned Honda Accord 2008. The transmission was slipping and there was an oil consumption problem.There was a class act law suit against this make and model I later found out for the oil consumption.The vehicle was under warranty. They advised me to keep bringing back the car to make sure there was a definite problem. Mind you my parents and family live outside of Philadelphia, which is about 57 miles away, and I couldnt add any oil to the car because they wouldnt be able to accurately gage my oil consumption properly. I was advised not to leave the area with my new car!! My baby couldnt see her grandparents for months. After being so desperate I decided to go back to the dealership because my car was still not fixed by Vinart, having a new baby driving around for three months in a lemon and making monthly payments on the car was making me nervous and making me sick, I should have went eles where. When I went back to the dealership my back was up against the wall and I went with a new car a Hyundai Elantra my car payment is $475 because the Honda with all of the problems they sold me three months prior rolled over $4000 onto my new loan. I since then had to go back to work and leave my daughter in efforts to pay for this car. I knew I couldnt afford a new car to begin with, that is why I went with the pre owned Honda. However I have never missed a payment and never have paid late on my loan! So sorry I ever went there Edwin Salazar ruined everything. We were trying to save to buy a home. Now everything we have is going to a car bc the first car we bought they refused to fix!!
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Roger Rodriguez
I got a bmw from here and I was excited for it a week later I took it to my mechanic and he told me there is an oil leak the gasket had to be changed. My mechanic recommend me to go back so they can fix it.. so I did they checked it and they said its only oil from dripping when doing the oil change.. so I trusted and believed him he said my mechanic doesnt know what he is saying.... so 2 months gone by I went for a oil change 2 weeks ago I had 97,000 miles on it now I have 98,400 so the light on the bmw goes on saying I need more oil and Im like really I just got a oil change.. I took it back to MIDAS they did a free check up to see if there is an oil leak. 30 minutes past they tell me there is a small oil leak the oil pan gasket has to be changed so it can stop the leaking... so I was passed off because when I first took it to my mechanic he was telling the truth and vinart dealership didnt wanna help and fix the issue they gave me false answer.... now I have to pay 1,300 to replace gasket because these asses couldnt fix it they just didnt wanna pay that amount 1300 Im for sure not going back to this place....
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Jared Salla
Do not do business with this car dealer unless you want to work with a group who will lie, and manipulate you. I purchased a warranty through them and they will not honor it. I also was lied to regarding the car being all wheel drive, when it is only front wheel. They do offer a great smile and talk a good game, but that is what any good salesman can do. The issue is with the salesmans knowledge of the product and the inability of the company to stand behind thier warrinty. Out of the 5 cars purchased in my life time, this was by far the worst experience. If you want to fall for a gimmick, this is a good place to go. If wanting to have a good car buying experience, go to any of the other dealerships in the area.
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Bobby Williams
We had the pleasure of working with Carl Madonna. He went above and beyond in our search for a "new" car and completely changed the way we view the car buying experience. A thorough professional and very knowledgeable, he was able to walk us through each step of the process putting us at ease. And yes its the same Carl Madonna we use to get our news from!!! Go see him on State Street in Emmaus at the Lehigh Valley Certified Center and tell him Bobby sent you!
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A Private User
This was our second pre-owned purchase at the Lehigh Valley location. There is always a level of reservation when looking at a pre-owned auto. However, in each case we found the experience to be very positive. The service and sales team are simply outsanding. My family and I will be visiting the Vinart family of dealerships for our future new or pre-owned auto purchases.
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Joe Conway
They sold my name to a company that calls me continuously to hound me about continuing a warranty that has expired. I have told them many times to take my name off their list. To no avail. I finally called Vinart and have been on hold for over six minute and then got voice mail- nobody knows nothing about nothing, and can do nothing!
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RISE JOHNSON
The staff was very patient and friendly. Maverick went above and beyond to help us through this process. We definitely werent the easiest customers but Maverick was very patient and professional and deserves a drink and a raise. Will be recommended him/the dealership to everyone I know. Thanks again Maverick.
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Patricia Linkhorst
We would highly recommend them to both purchase and service a vehicle. We have owned Hondas purchased from this dealership for many years (decades, in fact!). We have always had great, reliable cars, and courteous and excellant service.
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Brittney Riccardi
Salesman are rude and nasty, do not buy your car here, especially from Maverick. It would be worth it to find somewhere for a better experience. Jerome the finance manager was extremely helpful with turning the bad experience around.
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James Nowak
The certified preowned vehicles sold on this lot should not be trusted. The salesman smile in your face while deceiving innocent buyers.
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Brunilda Sanchez
Me atendieron muy bien y sali de alli con unaSUV
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Mason Paper
Really bad customer service in the service department at the Acura dealership
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John Stano
Nice place.relaxing. awesome cars and suvs. Good service.
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Brandon
Rob from service great guy , would do anything to help
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Tito Torres
Best Honda dealership with the Best Prices and deals!!
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Mark McClenithan
Clean location, dealers will try to sell you cars.
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A Private User
Terrific people, great service.