Verizon Authorized Retailer – Cellular Sales

Category:	Cell Phone Store
Address:	2595 N Reading Rd, Denver, PA 17517, USA
Phone:	+1 717-484-4000
Site:	cellularsales.com
Rating:	4.8
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 29

Reviews 20

matt seth

went to this location today to see if could add a iPhone which was purchases as a unlocked phone to a current verizon plan. Was told after research that would be able to add a verizon chip into the phone to add a verizon line. Was taking a while so Sam had me pay for the sim card and said everything else would be added to monthly bill. Sam Longenecker said could take up to a hour before would officially activate. Paid and left premises. After a hour phone still did not work. Went back to location and Sam said phone was not compatible. We had accepted defeat and asked to be reimbursed for the sim card and to drop the line just added to account. Said was unable due to the fact the sim card was in the phone (which he put in and said wouldnt be a problem) but funny thing is when went home to call corporate office is that verizon doesnt even charge for sim cards. In the end they got my $20. If you make a mistake you should make due on it which would of been right thing to do. Thanks for lying to me and ripping me off.

JAN OBERHOLTZER

I HAVE HAD NOTHING BUT PROBLEMS WITH MY VERIZON CELL PHONE SERVICE DEALING WITH THIS RETAILER. THE EMPLOYEES DONT KNOW WHAT THEY ARE TALKING ABOUT. DONT GIVE YOU ALL THE INFORMATION & CHANGE PERSONEL ON A VERY REGULAR BASIS. IVE GOTTEN AT LEAST 5 DIFFERENT STORIES FROM THEM. I HAVE SO MANY PROBLEM WITH MY SERVICE SINCE THEYVE BEEN INVOLVED & HAD TO GO TO A VERIZON OFFICE TWICE & STILL DONT HAVE MY PROBLEMS RESOLVED. THIS OFFICE SHOULD BE CLOSED!!!!!!! I WAS TOLD THAT "THAT GUY DIDNT KNOW WHAT HE WAS TALKING ABOUT,. HES BEEN FIRED" THAT IS REALLY NOT MY FAULT! THEY SHOULD HAVE HONORED MY QUOTE. IM AM A VERY DISSATISFIED CUSTOMER & MAY CANCEL MY VERIZON ACCOUNT COMPLETELY BECAUSE OF ALL THESE CONTRADICTIONS.

Ben Slocum

We were very satisfied with Sam Longenecker. He was alone with a number of costumers in the store. He stayed calm and professional as he helped them. He greeted each as they came into the store while keeping focused on who he was working with. When our time came, he was very helpful, asked questions that allowed him to zero in on exactly what we wanted. Every time we have gone into this store, the people have been helpful and friendly. This store has earned 5 stars!

Lilly Silknetter

My mom and I both just got new phones here. We had a great (and surprisingly fun?!) experience working with James, (highly recommend) who outlined several different options for us with cost breakdowns for each. We spent less money than we expected and are happy with the new monthly payment. We didnt feel pressured or rushed and will absolutely come back and ask for James when we need to go to a Verizon store again in the future.

Karl Hellmann

I bought my smartphone here several years ago. I have had app issues that I did not understand, so I have stopped in many times to ask questions of the staff of this store. Today James help me with yet another one of my questions. In the past Alex, Ken and Sam have been very helpful. You can depend on this stores staff to service your cell phone needs. They understand customer service.

Tara Wood

My daughter and I have been doing business with this Verizon store for years. Customer service is awesome! Sam helped us out and took the time to explain things to us and got me an upgrade with a new phone, more data and save money on my monthly bill! He was very knowledgeable and kind!!! I highly recommend the store and most of all I highly recommend you ask for Sam!!

Michelle Reiff

Sam was exceptional helpful on two separate days. The first day I went in he helped me upgrade to a better phone and also upgraded my data plan. The second time he helped me transfer my photos from an apple phone to my new phone. He was exceptionally professional and knowledgeable. Will definitely go back and see him for all of my cellular needs in the future!

Kyle Nixon

I was using my phone when all of a sudden it froze up. I attempted to turn it off then back on but nothing worked. They phones screen was black and none of the buttons worked. I stopped by the store and James Reddig was able to help me turn my phone back on!! I was in and out in less then a minute! Thank you for helping me out and getting me on with my day!!

Adnan Hussain

James was excellent. He was extremely helpful in doing an exchange, setting up my new phone, getting a tablet deal, as well as accessories. Very friendly and honest service and a real pleasure to work with - he went the extra mile throughout my visit. This store will definitely be my go-to in the future. Highly recommended!

Ann Yawornitsky

Great service here ever since we started our service a few years ago. Always helpful and friendly. Making some changes now and Sam could not have been more friendly, helpful, and gave us great advice and offered some new ideas/devices/plans that we might use. Would recommend this store - and Sam - very highly !

Caitlin Hollenbach

Sam Longenecker was absolutely amazing! He took time to figure out what phones would be best for us and was not overly pushy to try to sell us more products (even though we did end up getting them). He was super personable and really funny. I highly recommend going to see him for anything you need.

Tonya Belko

Great experience at my local retail store. Both James Redding and Matt Echternacht stayed late to help me upgrade 3 phones and update my plan. They worked as a team and helped me lower my plan cost while explaining benefits of phone,plan, and features. Great service and knowledgeble team.

Ralph Cook

The store atmosphere is very friendly, no pressure sales effort. The agents helped me through a very difficult transfer from business account to personal. I cannot praise Kiersten Rountree enough. She was relentless and professional in her efforts to help me.

Patricia Wike

My phone port broke and I came into Verizons store in Adamstown, Pa, James Reddig did an awesome job of helping get a new phone package that fit my budget. He was great in setting up my phone and assisting me with what I needed personally on my phone!

Christopher Ohara

James and Matt took care of me. I had a security issue with my phone, they were very patient with me and helped me figure it out. They also helped me change my plan to help me get more gigs but save a few $$$. Great job guys!

Patricia Lausch

Mr. James Reddig was of great assistance to me this afternoon. He went right to business and quickly and expertly saw to my problem. He was extremely courteous and helpful and we need more young men like him.

Shelby Cochran

Sam and Andrew have been so helpful! Always pleasant and courteous!! Avoid TCC....it is a total waste of time. Sam fixed our problem in less time than the other store did NOT fix our phone!

Alex man

James was very helpful. He was through with plans and our options. Also was willing to stay in late to assist us. Very easy and laid back person to talk to. Overall great experience.

Beth Zelenak

Great service. Our phones were due for an upgrade. We checked out the other cell phone companies to see who had the best deals. Sam at Verizon hooked us up and saved us a bundle.

Jennifer Davis

Our bra Sam Longenecker was rad. He helped solve a gnarly issue on our account. The Sam/Shon/Slick-hair dood trio was fantastic, funny and profesh. Keep up the good work boys!