Category: | Ford Dealer |
Address: | 2601 Lincoln Hwy E, Coatesville, PA 19320, USA |
Phone: | +1 888-232-0450 |
Site: | brianhoskinsford.com |
Rating: | 4.1 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 9AM–5PM Closed |
GA
Gary Ugarek
After owning what was my 13th Mustang in 4 years (I get bored easily with cars) I walked into Brian hoskins looking for a Truck, specifically an F-150 Tremor. I originally spoke on the phone with Robert Coleman of sales and said I would stop down afterwork. When I arrived the truck was already out front, with a dealer plate on it. He threw me the keys and said take it for a ride. Upon my return we spoke and I noted the car had some lot damage to which he inspected and said it would be taken care of we would just need to set something up and they would give me a loaner. So after about 30 minutes of talking price and an agreement on that price the rest was left upto finance. the Finance manager came back to me and said if you can wait til tomorrow morning to grab the truck, I think I can get the ban k to give you a better interest rate. Who says no to something like this, so I headed home and upon settling in at work my cell phone rang and it was Robert letting me know the rate was lower, when did I want to come and get the truck? Needless to say, the truck was ready when I arrived at 4;00pm, full tank, cleaned and waxed and a free bedliner thrown in. Since I change cars every 3-6 months Brian Hoskins can expect my return when I am ready for something new... already considering an Explorer Sport. There are 2 Ford Dealers in PA I would return to in a heart beat, Brian hoskins being one of those dealers. Just beware of the bald sales manager, he is a bit of a cocky one, otherwise Robert Coleman and the F&I manager were great to work with. Enjoy.
TY
Tyler Swope
I bought a 2011 Ford Mustang from these guys a couple moths ago. The car had tires with tread at 4/32, witch is in the yellow, that I did not notice until one of the tires developed a bubble on the side a couple weeks after purchase. When I was going over the paper work with the finance guy, at time of purchase, I was sold a tire package that was explained to cover my next set of tires to be replaced. When reading the paper work when I got home, found this was only a general road hazard warrantee that I did not have to buy and was worth nothing, for an extra $700. The window sticker claimed there was a spare and there was not. When I asked about that they acted surprised, and said "there is nothing that could be done. It was a used car, they sell it as is." The customer service is unresponsive after you purchase the car. Every time I call I get the voice machine, and I never get a call back even after leaving multiple messages with the same person. If you decide to purchase a car from these guys, read every thing thoroughly and do not take them for their word. My car should not have passed inspection with tires so low and they love to sell you add ons that are worthless but well hyped up. Dont expect them to make good on anything. Matt Murphy sales associate and Scot Shandler finance manager were the associates that "worked with me" if that is what you call it. Buyers be ware!!
BR
Brian R
It was time for me to begin searching for a new car, my very first at that. So, I did what any consumer would do. Research the products, and once I determined a make and model I researched dealers. Brian Hoskins had already caught my attention because of other glowing reviews, but I was still a little skeptical. After one of my own personal friends refereed me to Brian Hoskins, specifically Brian Beatty, I immediately understood why Brian Hoskins receives its deserved accolades. I worked with Brian Beatty, a very personal and respectful associate of Brian Hoskins. Brian worked with me and made the process extremely simple. Consistently, Brian would answer any questions, comments, or concerns about not only the vehicle, but the entire purchasing experience. It was also refreshing that no "games" were played. Brian asked what I was looking for, what my price range was, and how much I wanted to pay monthly, and proceeded accordingly. I was never pressured to buy anything I did not want. The entire staff was courteous, from sales associates on the floor to Scot back in Finance. They celebrated my purchase and made the buying experience both quick and painless. I will forever look back on my first car purchase with fondness thanks to Brian Hoskins. If all my interactions at Brian Hoskins are like this I will surely be a lifelong customer.
NA
Nate Stapleton
Ive had a great experience working with this dealership to get my car. The salesman, Brian, was very friendly and approachable. I bought my first car ever here and felt like I was treated fairly and with respect. Ive looked around at other dealerships for different makes and dealerships before choosing my ford, and none of them were as genuine. There was an issue with the car I ordered, as I got a focus ST which I can assume arent ordered fairly often. The issue was that my order was placed and ford accepted it, then a few days later said they moved on to the next year model and couldnt produce the car I wanted. This is not the dealerships fault, however, I simply thought it was worth mentioning because they worked with me to find me a car. I had to compromise on the color only because I wanted a painstakingly specific set of options, so there was a slim chance of ever finding the exact car I was going to order. Everything I wanted is the same except the color of the vehicle. This isnt a large deal to me, and was an issue with ford rather than the dealership, so I wont be deducting any stars for it. It actually turned out in my favor because the color I wanted wouldnt have looked as good as my race red. I got an amazing car and am very happy with my experience. Id recommend this dealership to anyone considering purchasing a vehicle.
SU
Susan Dreisbaugh
I saw an ad for a mini Cooper and went to Brian Hoskins Ford to take it for a test drive. My salesperson Eric Wroten could not have been more helpful. He showed me every aspect of the car and let me get used to driving the stick shift in a parking lot until I was comfortable before I decided to make the purchase. The next day I went in to sign the paperwork and a red convertible Mustang caught my eye. I felt bad changing my mind, but Eric assured me that his priority was to make sure his customer was happy with their purchase, so we took the Mustang out for a drive. I knew I had found my "fun mobile"...and we started the paper work to purchase the Mustang. Eric showed me all of the nuances of the car and the it was very simple getting approved and filling out the documents. Scott Shandler was excellent when it came to the financing options and it was a very easy purchase. I went back to pick up then car the following day after it had been detailed and it looked like it just came off the showroom floor (it was a 2013). Thank you again to Eric for his superb customer service and I would highly recommend a visit to Brian Hoskins Ford if you are looking to purchase a Ford or to look at their excellent selection of used cars.