Staples

Category:	Office Supply Store
Address:	110 Moraine Pointe Plaza, Butler, PA 16001, USA
Phone:	+1 724-282-1109
Site:	storelocator.staples.com
Rating:	2
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 36

Reviews 12

Jim Day

Butler Commons Staples....Print department has nose-dived A LOT since Cody left that department,....turnover is now like monthly in that print department.....management doesnt step in to assist new print worker/s, or maybe they dont even know how to run the print equipment themselves? ...and it just pisses people off that have to wait forever for some simple print matter.....need an experienced person in that department and a second learning the ropes...and when people come in to ship something, throw another person behind the counter and get that shipment thing done... the self-serve copiers are out of commission for weeks....sort of odd seeing management stocking shelves when there is a line of waiting customers at print & shipping, and just one new person there wobbling around dazed and wondering where to start at. Managers dont have priorities straight, and certainly dont understand customer service. Cant depend on them anymore. Id be leery of getting a computer or anything big there...wouldnt be surprised if they were closed up tomorrow and out of business...as thats the vibe I got when im there....but I wont be back...EVER !!

Susan none

I called the Butler store on November 21, 2016 at 1:30 PM and was out on hold for over 5 minutes. When a man answered my call, I asked if Staples carried a certain product. Instead of him checking to see if the store carried this product, he just said that they didnt. It was an unusual product that the man would not have known off hand if it was in the store. When I asked to speak to the department staff that could check to see if they carried that product, the man said that I couldnt be transferred because they "were too busy"!!! The call was ended. This was terrible customer service and I will NEVER shop at this Staples again because of this. They obviously did not value me as a customer!

James Slaughenhoupt

Horrible service with online orders. I ordered online to be picked up in store (advertised 1 hour pickup) the item was not there. Received email saying would be there on one day, then a second saying delayed, then third saying will be there, then fourth saying delayed. Finally got one saying it is in store. When called to check was told to check online (but online does not let you search order numbers so if not a staples member cant view status) and told very rudely hat it is not their fault it is the fault of UPS cause the store has no say in what is delivered d. I will not be using them again.

gershom evitt

The staff there is very inexperienced when you want to ship something my wife handed them an item to ship out and a box to put it in and said I dont know what needs done can you look it over and make sure everythings okay they said they would charge $30 put tape on it and send it on its way now Im in the middle of a dispute where theyre claiming I didnt have it packaged and everything in writing on the receipt agrees with them. If you send something out and have them package it make sure it shows up on the receipt and that they actually do it its just kids working there

Samantha Barge

SO SLOW!! Waited almost 30 mins for ONE resume to print. Kevin, the employee helping me didnt seem to care and was walking around aimlessly as I waited

La Donna Young

I had an issue with a purchase, and they took care of it perfectly.

Antionette Hagey

Drive thru was smooth, and person taking the order was great!

Marti Graham

Had to go here today have not been there in years.

Nate Nickerson

Knowledgeable, helpful staff. Fast and Courteous!

Louis Stefan

Nice store. Experience at copy center is weak.

Connie Hedglin

They are friendly and quick to help you