OfficeMax

Category:	Office Supply Store
Address:	1372 Towne Square Blvd NW, Roanoke, VA 24012, USA
Phone:	+1 540-265-0644
Site:	officedepot.com
Rating:	4.2
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 6

Reviews 14

Pierre Fassie

I would like to express my heartfelt gratitude to the manager who helped me most efficiently and generously with a matter of coupons. I came today (12/23/2015) to purchase a Realspace chair mat for hard floor (45 x 53), and a Realspace 2-drawer lateral metal file, black. Since I had read that Office Max was accepting any used ink cartridge for recycling, I also wanted to turn in 5 Brother LC75CL cartridges. Since I had a 20% off coupon (good until 12/24) and a $10 off coupon, I had decided to combine those purchases. I hoped to apply the 20% off coupon to the big sticker item. But the metal file cabinet was not in the store, so I ordered it. Yet, the 20% off coupon was good only for in-store items. I was quite disappointed. The manager immediately understood my situation and, spontaneously, offered me a most advantageous and generous solution. The $10 off was applied towards the file cabinet price. The 20% off coupon, plus the credit for the used ink cartridges, were applied to the $49.99 chair mat, but in such a way that I benefited of a HUGE, absolutely unhoped for, incredible discount! That was a much better deal than I could have had with the original use of the coupon. Not only was I no longer disappointed, but also I was elated! I am most grateful to this manager, not merely for the savings (very substantial), but also for the friendly priceless goodwill of which I benefited. It made my day. I left Office Max feeling GREAT! Many thanks to a manager who very successfully does his outmost to help the customer.

Ehsan Dadvar

We checked a model chair and table. Out of inventory at store, we ordered online to pick up here; however, the orders were cancelled and we ordered online and finally we got them the week after from another warehouse shipped home for free!

Brenda Monnett

I faxed papers. I asked Taylor for help. She was friendly but kept talking to her co-worker. Yes, there is a sign self help. BUT FOR $1.99 a page, and it costed me $39.91, the customer service needs to be better.

Tiffany Hall

I have never been spoken to so poorly at a business in my entire life! I am so taken back at the lack of professionalism and customer service. I will not be returning.

Adam Cox

I like the deals this place offers. You can find some real good weekly specials. Like Staples but less well known.

Corina Houk

They have a bunch of awesome supplies!!! Great prices and great selection!!!

Scott Bryant

Place looks bare inside. Old building but hey they get the Job done

Sahar Alee Koloukani

Small store. Has the basics. Limited furniture. Nice staff.

Tru xDGmz

The clerks are nice and the store is laid out very cleanly

Wayne Clark

The print shop is first class!