Office Depot

Category:	Office Supply Store
Address:	1812 Sam Rittenberg Blvd, Charleston, SC 29407, USA
Phone:	+1 843-405-5066
Site:	officedepot.com
Rating:	4
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 50

Reviews 23

Ty Maynor

Worst customer service I have ever had! I walked in and three associates looked at me and walked away so they didnt have to help me. I went there because I ordered a pair of headphones for my wife from their website, get to the store and they dont have them! The "manager" says that they were probably stolen and that their inventory doesnt reflect for that 1 pair....Did I mention that a manager from another Home Depot called to ensure that they had them there and they said YES! The associate was looking at the wrong pair and didnt pay attention to the stock number!! You had ONE JOB... Confirm stock number that was given to you, but you couldnt do that could you!! Between the unhelpful associates that obviously cant do their jobs and a manager that doesnt know his inventory, this is the worst customer service that exists. I will never return to this store and will in the future take my business elsewhere.

A Private User

Over-priced, poor customer service, terrible return policy. Will not shop here again. Will not recommend to anyone. I purchase a wireless modem, only to get home and be told by my husband it wasnt the right model for our house. So I try to return it. Didnt have the receipt on me, so they wouldnt even offer me a store credit. I buy the right modem online from another store and have it shipped. Eventually found the receipt, but then they wouldnt accept the return because it had been just over a month since I had actualy bought it. SO I take this NEW IN BOX, never used, modem and give it to a friend that needed one a few months later. Got the modem out of the box finally, and the damn thing didnt even work. Paid about $75 for NOTHING.

RICH FOWLER

WOW! I dropped off some documents to be printed. Patty was incredible with the great service she provided. She called me back while making copes to make sure that everything was right. I am really impressed with the service.

Milla Ammond

I would love to say my special Thanlk you to Stella. She is a very proffesional assosiate! She was very supportive and helpful in chosing a good laptop for me. I realy appreciate her attention and concern! Good job, Stella!!!

Mandy S.

Decent store but the shelf prices never match whats advertised online. Luckily they price match just about anywhere. Half the staff are pretty friendly, half seem apathetic. Its meh, as long as I can get what I need.

Brian Johnson

I go here frequently and always experience friendly service and more help than you would expect from a store with "depot" in the name. Having print services and tech services too makes them very handy.

Trey Westervelt

Good Store, they just need more employees. They seem swamped every time I go in there, and it takes a long time to get someone on the phone. But once I get someone they are very helpful.

Tony CJ

Picking up an order that has already been paid for and delivered to the store should not take over 30 minutes. It should be a simple pick up and go procedure.

Matthew Gregg

This location moved a few doors down from where it used to be, I expected it to be much smaller, but almost the same size. Rather typical otherwise.

Emmanuel Hughes

Great customer service. Very helpful when not to sure on what product to get. Great selection.

Brian Cooke

They always send discount cards and have everything we need for the business and more!

Samuel stutt

terrible customer service. only one register open. no postage stamps available

Jeff Driesen

The new shopping center looks nice, but its still a work in progress.

Channing Thompson

Managers are rude but employees are nice.