Staples

Category:	Office Supply Store
Address:	2029 Okeechobee Blvd, West Palm Beach, FL 33409, USA
Phone:	+1 561-686-4054
Site:	storelocator.staples.com
Rating:	3.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–6PM

Location

Photos 36

Reviews 14

ED SHIPEK

As one of the easiest going guys in the universe, their is a limit to the incompetence i can tolerate! I ordered business cads 2 years ago from this Store and i should have learned my lesson back then, but i try to give the absolute benefit of the doubt and last week I encountered the EXACT inept, incompetent service! They LOST the file and yet for the week i waited for the Proof to be emailed to me, as I was told tomorrow, in a few minutes etc etc. The employee who "assisted"? me last week spent more time talking to his friends on the phone, discussing what party to go to last weekend, than paying attention to my requests. Upon arrival today, i was met by more incompetence , having not found the file yet alone get a proof ready. Frustrated, I left and called the store twice, since being on hold forever isnt the most productive situation in todays world, I spoke to Justin, the Assistant Manager, and was told Carlos, the Manager, wasnt available. I asked for the name of the District Manager , whos name is Rita.I informed Justin of the situation ,and told him that a call to the Staples Corporate HQ will follow his call. MY employer is disappointed in My PERFORMANCE, because a simple task of preparing business cards has not been completed, and as with every business, excuses are not acceptable. I have FAILED because of the uncaring, inept, incompetent employees at this particular Staples store and its a reflection of not only the employees, but the Managers on site as well as the District Manager and corporate as a whole for placing these people in positions that obviously they cant handle!!!

Linda Novick

I would like to start by thanking Althea Hinton and her entire printing department, (Jimmy, I met you this morning) for assisting me with my order. I had been given the task of developing a very Special Booklet/Journal for an organization. It was my first time placing a printing order with Staples! Id also like to thank Justin, the Store Manager on duty 10-7-16; he communicated with Althea directly, in regard to my order. Althea Hinton went above and beyond making sure the order was correct and received on time. Hurricaine "Matthew" complicated things a little...Althea picked up the order from UPS yesterday, checked it, found that some were damaged by moisture, and corrected the situation. Althea Hinton IS a very special employee of Staples. Staples - Okee Square 2029 Okeechobee Blvd. West Palm Beach, Florida 33409 is the place for printing and office supplies. Thank you! Thank you! Thank you! Linda Novick Wellington, Florida

Vanessa Simon

This Staples sucks I came in the store and placed an order for some invitations I was told it would be ready the next business day I came back to pick them up in two business days and received a email they were ready for pick up when I got there nobody had even started working on my order yet it was still siting in the computer was printed or cut out I was disgusted I should have known better considering when I was placing my order there were 2 customers in there complain about they order and the day I came to pick them up more customers were there complaining this is my first and last time using this staples never again stay away!!!!

Elaine Panitz

My husband and I recently purchased an office chair from Staples in West Palm, FL. When we arrived, our Staples representative Cameron, was very knowledgeable and helped put our chair together in a very professional manner. We are most grateful. Thank you, Cameron.. Elaine and Fred Panitz

Peter Bombara

Shockingly ignorant, that is what I would describe Tim in printing. Not sure why Staples hires this grade of people. How can anyone skip making an urgent overnight order and ridicule it when confronted?

Alistair Dante

Pretty good, employees are helpful and the store is organized in such a way that it doesnt take long to find what you need.

dezo lee

You do not want to use this Staples for printing, much better service down the road at Kinkos

Michael Apparicio

Its was good picture and services yes I will come back for more printing to done

Michelle Taylor

Great, friendly staff, great set up, able to find merchandise,

Palm Beach2356

Tim in print and marketing is fantastic!

Matthew Zwirner

Very friendly and helpful